How do I get my Origin games on EA?

Download games to your Library
  1. Launch the EA app.
  2. Log in to your EA Account.
  3. Go to My Library.
  4. Find the game that you want to download and click the arrow in the bottom right corner.
  5. Confirm your Install location and Language preferences, then click Next.
  6. Read and accept the terms of play.
  7. Click Download.
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How do I get my games from Origin to EA Play?

Will I have to re-download my Origin games on the EA app? No. The games you've downloaded through Origin should be ready to launch through the EA app. If you find any of your games, DLC or other content missing from the EA app, please contact us so we can help resolve the issue.
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How do I link my Origin account to EA?

On EA Help
  1. Go to the EA Account sign-in page.
  2. Choose the option to sign in using your platform credentials.
  3. Fill in the login details from your platform in the pop-up. If your EA Account and the account you're linking use the same email address, you will be prompted to verify your login.
  4. All set!
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Why aren t my Origin games showing in EA app?

If your purchase processed but you still don't see your game

Click the menu icon (it looks like 3 horizontal lines) in the top left corner of the app, hover over Help, then click Restart app. If this doesn't work, log out of the app and back in again to refresh your Library.
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Why did my games not transfer from Origin to EA?

You need to login to the app with the same details that you originally purchased your content on, and you'll see everything available in your library to download and access again. I'd recommend checking any emails you have for the email receipt of your purchases so you know which account to login to the EA app to.
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Why I’m switching from Unity to Unreal Engine

Does my Origin account transfer to EA app?

Yes. Any saved data currently on your PC or saved via Origin's cloud will transfer.
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How do I get Sims 4 from Origin to EA?

The EA app has replaced Origin as the main platform for downloading and launching The Sims 4 on PC. Once you download the EA app, your packs will automatically be transferred over from Origin.
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Is EA Origin no longer supported?

In September 2020, EA announced its plans to retire Origin in favor for a new desktop client that will support the new EA Play and EA Play Pro subscriptions.
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Where are my games on EA?

You can see all of the games, expansion packs, and DLC you own that are added to your EA Account. Where can I find them? In your Library in the EA app or in My Game Library in Origin for Mac.
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Why is Sims 4 not showing up in EA launcher?

If you're not seeing The Sims 4 available in your game library, it sounds like you may have registered those game codes to a different EA account than the one you're currently logging in with.
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Can I have both EA and Origin?

@hosagi Currently you can have both Origin and EA Desktop installed but cannot use them at the same time.
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Is my Origin account the same as my EA account?

Yes you can use the same account.
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Can I merge EA accounts?

Only platform accounts connected to an EA account have cross progression. (PC, Xbox, etc.) Sadly enough, you won't be able to merge 2 separate EA accounts together.
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What happens to the games I bought on Origin?

Those who already have an Origin account will be automatically invited to transfer all their games, cloud saves, friends lists, and content onto the EA app seamlessly.
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Is Origin still a thing?

The EA app is now out of open beta, and you'll soon be 'invited' to upgrade. (But it's good, so that's okay.) Back in 2020, Electronic Arts announced that its Origin launcher was being updated and rebranded as the EA App.
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Why is my game library empty on Origin?

Couple of reasons why your games are missing: You are logged in on the wrong account. Your games can be found under the "Hidden Games" section in the My Games tab. Your account has been hacked which made your create a new account with the email address that you previously used.
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Where are my Origin games?

If you sign in to https://www.origin.com/ (or use the Origin/EA app) and go to "My Game Library", you'll be able to see all the games you have on your account.
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Can you still use Origin for Sims 4?

Installing The Sims 4

The Sims 4 Base Game is now free-to-play across all platforms. For Mac users, you can download through Origin, and if you're playing on PC you can download from the EA app, Steam, and Epic Games. Before you start installing the game, check that your PC or Mac meets our system requirements.
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Do I still need Origin if I have EA Desktop?

@Notfallkaramell Origin is no longer required in Windows. Anything you've bought through Origin should be accessible through the EA App, with the only exceptions being due to user-specific account issues and some download problems with the App.
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Can you transfer Origin games to another account?

You can't move your games or personas to another account yourself. If you decide to merge your accounts, get in touch with us. Games can't be transferred if one of the accounts has any type of ban on it. That includes bans for a persona, game, or the whole account.
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Does EA ban for account sharing?

"You are responsible for the activity on your EA Account. Your EA Account may be suspended or terminated if someone else uses it to engage in activity that violates this Agreement." On sharing accounts:"The EA Services are licensed to you, not sold.
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Can you delete your EA account and make a new one?

You can't deactivate or delete your EA Account by yourself. You'll have to talk to one of our advisors. If you play our mobile games on an iOS or Android device, check out how you may be able to delete your game account yourself.
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How do I unlink my EA account from Origin?

How to unlink
  1. Go to the Connections tab in your EA Account settings portal..
  2. Find the account you want to unlink, and click the Unlink button next to it.
  3. Read the disclaimer and make sure you want to unlink, knowing all the risks.
  4. Check the box next to I understand and wish to continue.
  5. Click Unlink.
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Can I launch The Sims 4 without EA app?

If you look at the game page, it states quite clearly that the EA App is ABSOLUTELY required to play the Sims 4.
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Why are my Sims 4 packs missing from EA app?

Please check your game library for the missing packs. If they show up as unowned, i.e. you're being asked to buy them again, check the inbox of the email address you're using to sign in to see whether it contains any receipts for EA purchases. If you don't find any, check your other email accounts as well.
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