How do I get my PS4 disc to work?

Troubleshoot PS4 console disc reading issues
  1. Clean the disc with a soft, clean cloth to remove any dirt or prints.
  2. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs.
  3. Access Safe Mode and select option 5 Rebuild Database.
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How do I fix my PS4 not reading discs?

Make sure your PS4 game disc is clean

Eject the disc, and check for any scratches or scuffs. If it's dirty, clean it with a dry microfiber cloth. Then try inserting it again. If the error message continues, try testing other clean game discs.
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What to do if my PS4 disc won't come out?

Find a clean, flat surface, and place your console on it. Turn over and rotate the console so that the PlayStation logo is upside down. Insert a screwdriver into the manual eject hole, just above the PS4 logo, and turn counterclockwise to release the disc.
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How to fix an unreadable disc?

Simply apply a small amount of petroleum jelly to a soft cloth, and gently rub it into the scratch in a circular motion. The oils from the petroleum jelly will help to fill in the scratch and restore the disc's reflectivity. Make sure to rinse the disc thoroughly with water when you're done.
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How do I fix an unreadable disk?

Follow the fixes as listed here one by one to make the problematic drive work normally again:
  1. #1. Unplug and Re-plug the Corrupted/Unreadable Device.
  2. #2. Check and Repair Disk Errors via CHKDSK.
  3. #3. Reinstall Disk Drivers.
  4. #4. Format Drive.
  5. #5. Recover Data.
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HOW TO FIX PS4 wont/Not Reading Discs Or Games (5 MIN FIX EASY) Unrecognized Disc Repair

What to do if a disc cannot be read?

Clean the disc and check for damage: Clean any dust or smudges from the disc with filtered water and a lint free cloth. If there is significant damage to the playing surface, replace the disc. Test several different disc types: Load CDs and DVDs that are known to work in other disc players.
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Why would a PS4 not accept a disc?

PS4 Won't Read Discs

Reading issues are usually because the disc is dirty or damaged. The disc drive itself may also be damaged or have a firmware problem.
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How do you uncorrupt a PS4 disc?

How to Fix Corrupted Data on PS4
  1. Delete the game and reinstall it. ...
  2. Delete corrupted downloads. ...
  3. Clean the game disc. ...
  4. Update the software. ...
  5. Restore your PS4 software licenses. ...
  6. Start the PS4 in safe mode and rebuild the database. ...
  7. Initialize your PS4. ...
  8. Hard reset your PS4.
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How do I fix disk read error on PS4?

Some troubleshooting steps you can take to address disc read errors on the PS4 include checking for any existing discs in the system, rebooting the PS4, using the manual eject screw, cleaning the disc, trying a different game or movie, rebuilding the PS4 database, cleaning the interior of the disc drive, and inspecting ...
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How to know if a PS4 disc drive is broken?

Symptoms of a Broken PS4 Disc Drive

Here are some of the most common symptoms: Your PS4 can't take a disc in. Your PS4 isn't reading the disc. Your PS4 disc drive starts spinning, but then stops.
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How to clean the disc reader on a PS4?

To clean the disc drive on your PS4, start by using canned air or a blower to remove dust from the drive. If necessary, remove the top cover of the PS4 to access all areas of the disc drive. Dust accumulation or dirty rollers can prevent the drive from accepting new discs or reading discs properly.
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How do I fix my PS4 ejecting disc?

Remove the rubber foot under the eject disc.
  1. Unplug your PS4.
  2. Turn your PS4 upside down.
  3. Locate the rubber foot under the eject button.
  4. Grip the foot using pliers or another similar tool.
  5. Pull gently, being careful not to remove the foot.
  6. Check to see if the PS4 still ejects discs.
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How to tell if a game disc is damaged?

Take a close look at the back side of your disc. Are there scratches or other visible damage? Excessive scratching, nicks, or other damage can keep your console from reading it.
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How to enable disc playback on PS4?

How to play media discs on PS4 consoles. To play a Blu-ray Disc™ or DVD, insert the disc into the disc slot, and then select the content from the content area. Your PS4™ console must enable the disc playback feature over the Internet (only once) before you can play any BDs or DVDs.
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Can you fix a damaged PS4 disc?

Polish the game disc and fill in small scratches using oil-based substances like toothpaste, petroleum jelly, carnauba car wax, or banana. Use a disc scratch-repair machine to fix deeper scratches, or pay for your disc to be resurfaced professionally to ensure it is preserved correctly.
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How do I fix my PS4 disc not working?

Troubleshoot PS4 console disc reading issues
  1. Clean the disc with a soft, clean cloth to remove any dirt or prints.
  2. Try inserting another game, Blu-ray disc, or DVD. PS4™ consoles can't play burned discs or audio CDs.
  3. Access Safe Mode and select option 5 Rebuild Database.
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How do I recover a corrupted disk?

How to Troubleshoot a Corrupted Hard Drive
  1. Step 1: Confirm the Hard Drive Is Corrupted. First, ensure the hard drive is properly connected to your computer. ...
  2. Step 2: Scan Your Drive for Malware. ...
  3. Step 3: Use CHKDSK Utility with Caution. ...
  4. Step 4: Consider Data Recovery Software. ...
  5. Step 5: Contact a Data Recovery Service.
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How to put PS4 in safe mode?

Turn off your console by holding the power button for three seconds. The power indicator blinks for a few moments before turning off. Once the console is off, press and hold the power button again. Release it after you hear the second beep — one beep sounds when you first press, and another seven seconds later.
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Why is my PS4 not supported discs?

Some discs may not be playable due to scratches, dust, the quality of recording, or the characteristics of the recording device. In rare instances, DVDs, BDs and other media may not play properly on your PS4™ system. This is primarily due to variations in the manufacturing process or encoding of the software.
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Can you replace a PS4 disc drive?

You can replace the the optical drive assembly by itself, but the replacement assembly must be compatible with the your optical drive daughterboard. Unplug your PS4 before beginning any repairs.
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How do I make my disc work again?

How to Fix a Scratched DVD
  1. Clean the disc with a mild soap and warm water. ...
  2. Dry the disc with a lint-free cloth.
  3. Squeeze toothpaste on the disc.
  4. Rub the toothpaste on the disc in a straight motion (not in a circular motion) from the center to the outer edges.
  5. Wash off the toothpaste and dry the disc.
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How do you fix a disc that won't play?

The Compact Disc (CD) Won't Play
  1. Make sure that the disc is inserted correctly with the label side up.
  2. Use a soft, dry cloth to clean the disc. ...
  3. Reinsert the disc, and then press the PLAY button to see if the disc plays. ...
  4. For disc players with a HOLD switch, make sure that the switch is set to the OFF position.
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How to fix a disk that won't read?

If the disc is dirty, you can try cleaning it with filter water and a clean cloth; or better yet, a specialized disc cleaning solution and cloth can be purchased in most electronic stores. Swap out the disc – if cleaning fails, your disc might be far too damaged to allow it to play properly.
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