How do I package Joycons for repair?
Place the items and the repair letter in a plain box and pad it well to prevent damage. Important: The shipping box you use must not have any previous labels on it. If previous labels cannot be removed, they must be completely covered so that no part of the original label is visible.How do I send items to Nintendo for repair?
Create or log in to your Nintendo Account (or continue as a "Guest") so we can securely communicate with you about your repair. Enter your serial number to verify your system's warranty status, if applicable. Add the repair and shipping details, and any billing information.How to pack a Nintendo Switch for shipping?
The important part with packing is to fill the open space so the Switch doesn't shift around as it travels toward its destination. Once the Switch has been securely placed in the box with bubble wrap, seal the box with packing tape and get it labeled with the buyer's address and your return address.Is Nintendo still replacing Joy-Cons for free?
Bear in mind that Nintendo only guarantees free out-of-warranty Joy-Con repairs in North America and Latin America. If you live outside of these regions, you may need to provide proof of purchase or pay a fee. Additionally, Nintendo will simply replace Joy-Cons instead of repairing them.How to package Joy-Cons for repair?
Place the items and the repair letter in a plain box and pad it well to prevent damage. Important: The shipping box you use must not have any previous labels on it. If previous labels cannot be removed, they must be completely covered so that no part of the original label is visible.Sending my Joycons in to get repaired!!
How much does Nintendo charge to repair Joy-Cons?
How much will it cost? If your product issue is covered under our warranty, you won't pay a fee.Will Nintendo fix a broken Joy-Con?
For your convenience, Nintendo offers a quick and easy-to-use online repair process. (This repair will be for your non-working Joy-Con controller only and is available in the U.S. and Canada only.) If you are located in a different country, contact the nearest Authorized Service Center in your region.Will Nintendo fix Joy-Con drift out of warranty?
Joy-Con drift: Nintendo repairs controllers outside the warranty period. Nintendo will repair defective Joy-Cons free of charge, even if the warranty has expired. This was not always the case.How long should Joy-Cons last?
When fully charged, the battery for the Joy-Con controllers can last approximately 20 hours. This may be shorter depending on the software application and functions being used.What is the best way to pack electronics for shipping?
Put everything in waterproof bags or plastic sheeting to prevent it from getting wet. Use towels or bubble wrap to protect the box's top and bottom edges, then pack everything inside tightly to prevent it from shifting around during shipping. Use high-quality tape to secure your electronics shipping box.Does TSA allow Nintendo Switch?
Checked Bags: YesPlease place the console in a separate bin for X-ray screening. For more prohibited items, please go to the 'What Can I Bring?' page.
How long is a Joy-Con warranty?
The warranty on hardware products lasts for one year from the date of purchase. For accessories and games published by Nintendo, the warranty lasts one or three months from the date of purchase depending on the country in which the product was purchased.Do I need proof of purchase for Nintendo repair?
Booking a RepairPlease provide as much detail as you can about your Product and the repair required. If you are unable to provide proof of purchase with the Product you send to us, the Product will be considered to be outside of your Nintendo Warranty and a service fee will apply for any repair work undertaken.
Do Nintendo still fix Joy-Cons for free?
It is clarified that this is the case even if the 24-month manufacturer's warranty period has expired or if the issue has been caused by regular wear and tear. This means that no matter how long you've had your Nintendo Switch console, you're entitled to a free Joy-Con repair if you're facing drifting issues.Is Nintendo being sued for Joy-Con drift?
After several years, two lawsuits brought against Nintendo over Joy-Con drift issues are reportedly set to come to a close, after both Nintendo and the individuals who filed the class action complaints allegedly called for their dismissal.How to ship Joy-Cons for repair?
This would be both joycons, a note that would go with the package that states your name, address, phone number, your repair order number, which should be in the email, a description of the problem you are having with the joycons, and a list of all the items you are including the the package, which would just be the ...How much does Nintendo charge to fix Joy-Cons?
Nintendo will now fix your broken Joy-Cons free of charge, but not everyone is happy. The long-standing issue with Nintendo's “drifting” analogue sticks on the Nintendo Switch's Joy-Cons has finally resulted in a victory for UK consumers, just in time for some Easter gaming.Does Nintendo repair Joy-Cons for free after warranty?
Nintendo will repair defective Joy-Cons free of charge, even if the warranty has expired. This was not always the case. The small Joy-Cons of the Nintendo Switch are known for problems with their analogue sticks.How long do Joy-Cons last?
The Joy-Con controllers take approximately three and a half hours to fully charge. When fully charged, the battery for the Joy-Con controllers can last approximately 20 hours.Is Nintendo Repair free?
If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty. Your screen is broken.Does Nintendo repair or replace Joy-Cons?
Please complete all fields below to set up a repair for your Joy-Con. If you would like to set up a repair for a different product please start a new repair. Important: Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired.
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