How do I reactivate my Nintendo online?
If the deletion date has not yet passed, you can perform the following steps to recover your Nintendo Account:
- Visit the Nintendo Accounts website and sign in to yours.
- A notification will appear on the screen. Screen for reactivating a deactivated Nintendo account.
- Select Reactivate to reactivate the account.
Does Nintendo delete inactive accounts?
After 30 days,the account is permanently deleted from our files and we are unable to restore the account or any associated licenses or funds.How do I get my old Nintendo Account back?
If the Nintendo Network ID was deleted, there is no way to restore the account or any associated licenses and funds. You will need to create a new Nintendo Network ID on the console.How do I reset My Nintendo online account?
Complete these steps:
- Select the “Forgot your password?” link when prompted.
- Enter the email address associated with your Nintendo Account.
- Select “Submit” to have a temporary sign-in link sent to your email address.
- When the email arrives, click the link in the email.
How do I get My Nintendo account unsuspended?
Contact Nintendo and appeal the suspension on your account.Nintendo Switch: How to Turn Off Auto Renewal for Online Membership (or Turn On)
What does deactivating Nintendo Account do?
Deleting a Nintendo Account will result in loss of all data associated to it, including: Digital content that you purchased or redeemed with your Nintendo Account, including in-app content. Save data of apps linked to your Nintendo Account. Mission status, points, and rewards in the My Nintendo rewards program.How do I know if My Nintendo account is banned?
To check if you're banned, try to open the Nintendo eShop. If you can access it, you're not banned. You're banned if you see the message: "The use of online services on this console is currently restricted by Nintendo." To contact Nintendo, call the Consumer Assistance Hotline at 1-800-255-3700.Does Nintendo online go to all accounts?
Purchasing a Nintendo Switch Online Family or Nintendo Switch Online + Expansion Pack Family membership provides the Nintendo Switch Online service to everyone in the purchaser's Nintendo Account family group (up to 8 Nintendo Account users).How do I contact Nintendo customer support?
You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change).How do I cancel my Nintendo online and get money back?
Per the Nintendo Switch Online Terms of Service, we cannot offer refunds or credits for remaining time left on your membership.Can I transfer My Nintendo account to another email?
Enter the new email address you want to use, then click Submit. A verification code will be sent to the new email address that you entered. Enter the verification code from the email, then click Submit to confirm the change.Do I already have a Nintendo Account?
From the HOME Menu, select the user's page you wish to edit. Select User Settings. Scroll down to the Nintendo Account section, then select Check Your Account Information. If Link Nintendo Account is displayed here, then a Nintendo Account has not yet been linked to the user profile.How long does it take for a Nintendo Switch account to be deleted?
Click Confirm Account Deletion to delete the Nintendo Account. The account can be reactivated within the next 30 days, after which the account will be permanently deleted.Does Nintendo Online expire?
After you purchase or redeem, your membership will be active right away. The subscription term of your current membership will be extended automatically if you buy or redeem a new membership before the current one expires. This subscription automatically renews for the displayed fixed term.How long does Nintendo Online membership last?
Individual memberships are available in 1-month, 3-month, or 1-year increments. A family membership provides the Nintendo Switch Online service to everyone in the purchaser's family group (up to 8 people). Family memberships are available in 12-month increments only.Is my Nintendo account active?
Complete these stepsSelect Nintendo Switch Online on the HOME Menu. Select the account you want to use. Your current membership status, along with various other information about Nintendo Switch Online, will be displayed.
Can I chat with Nintendo support?
Will Nintendo contact them with an answer? If consumers need to contact Nintendo for any reason, they can do so by phone, chat, text message, or by creating a help ticket. Any consumers who need support are encouraged to visit support.nintendo.com/contactus to find the best contact option for their specific situation.Does Nintendo fix switches for free?
If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty. Your screen is broken.Was the Nintendo hotline free?
When you were stuck on a certain game, ever call the Nintendo Tip Line back in the day? Quick research shows the number was 1-900-288-0707, $1.50 per minute. For Canada it was 1-900-451-4400, $2.00 per minute.Why is Nintendo online not working?
Power off your Nintendo Switch, power it back on, and re-try connecting to the Internet. Try connecting to the Internet using a different wireless network. Make sure that you have installed the latest system update. Verify whether other devices can access the Internet while on the same network.What is the difference between a Nintendo Account and a Nintendo online account?
Nintendo Network IDs are used for online features on Wii U and Nintendo 3DS family (such as online multiplayer or interactions). A Nintendo Account is required to use online services on Nintendo Switch systems (such as Nintendo Switch eShop purchases).Can 2 people use the same Nintendo Account?
As a rule, games store save data by user account. If you share your console with your family, create a user for each person. (Up to 8 users can be created.)Can you get banned from Nintendo switch online?
Most bans associated with hacking are console bans, meaning that the specific console that Nintendo has banned will be unable to use Nintendo's online services, including the eshop, game updates, and online play. Nintendo reserves the right to withhold these services per their user agreement.Do games stay on your Nintendo Account?
Game save data and your digital games and downloadable content are tied to your Nintendo Account. We recommend that you transfer your user data from the original system to your replacement system. This will move your Nintendo Account, user profile, save data, and Nintendo eShop purchases to the replacement system.Does Nintendo ban stolen Switch?
Unfortunately, we are unable to remotely format a device or remotely block a Nintendo Account from being used. If you are interested in recovering the Nintendo Account from the device that was lost or stolen, please see Nintendo Account Recovery Process.
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