How do I report a problem to PlayStation?

Dial 1-800-345-7669 to call PlayStation for immediate assistance.
  1. Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you're having.
  2. Have your account information handy so the representative is better able to assist you.
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How do I report something to PlayStation?

Press the PS button on your controller to open up the control center, and select Game Base. Select the Friends icon and select Search for Players to search for and select a player, or select a player from your friends list. Select … (More) > Report and choose the reason for your report.
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How do I talk to a real person on PlayStation?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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How do I complain to PlayStation?

Phone number: 020 7365 2810.
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What is the 1-800-customer service number for Sony PlayStation?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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How do I contact PlayStation about an issue?

Dial 1-800-345-7669 to call PlayStation for immediate assistance.
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Can you talk to someone through PlayStation?

Press the PS button to open the control centre, and then select the Voice Chat card. Select a player and select Volume to lower or raise the player's chat volume. This setting will be used in your other chats with that player.
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How do I complain to Sony?

1800 103 7799. Toll free Number(s): 1800 103 7799 (Contact Support, 9am to 7:30pm)
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How do I contact Sony?

Home, Car & Portable
  1. For new repairs and assistance: 1-800-634-8606.
  2. Check repair status.
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How do I contact PlayStation for a refund?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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Can you call someone on PlayStation?

Use (Party) to voice chat with your Friends and other players. You can start parties while you're playing games or using other applications. While voice chatting with other players in the party, you can each play the same game, or use Share Play to share your screen and enjoy gameplay together.
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How do I speak to my PlayStation?

Depending on the screen, you can use the L2 button on the controller to enable and disable the voice recognition feature. To use the voice recognition feature, select (Settings) > [System] > [Voice Operation Settings], and then select the checkbox for [Operate PS4 with Voice].
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How do you contact someone on PS4?

Exchanging messages
  1. Select (Messages) from the function screen.
  2. Select [Create Message].
  3. Select a group member. For details, see “Selecting another player”.
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How do I send PlayStation a message?

  1. Go to the control center and select Game Base.
  2. Go to the Messages tab and select New Message.
  3. Select the players you want to be in your group and then select OK. If you select players that you're already in a group with, those groups are displayed. ...
  4. Send a message to get the conversation going.
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What happens if you report a player on PlayStation?

Report inappropriate content on PlayStation Network

Moderators review each report to determine whether the Code of Conduct has been breached. If a breach has occurred, we remove the content and take appropriate action against the offender.
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How do I contact PlayStation about a banned account?

We are sorry to hear about your account suspension. If you're pertaining to your Playstation account it would be best to reach out to our PlayStation team at https://support.us.playstation.com, as they are better equipped to respond to your concern.
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What is the 1-800 number for PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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How do I contact Sony about my PlayStation?

Unfortunately, we cannot offer customer care via Twitter. You can contact the care team on 01 6917379, or email [email protected], they will be able to help you. The opening hours: 10:30 - 19:00 Mon-Sat.
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Does PlayStation support work on weekends?

Conversation. We're excited to announce that our PlayStation Live Chat and Social Support will be available once again on Saturdays and Sundays between the hours of 9AM - 6PM PST starting this Sunday, May 17th. Send us a tweet, DM, or chat with us if you're looking for help during these hours.
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How do I complain to PlayStation customer service?

For any inquiries/issues involving your Playstation, please reach out to our Playstation support at https://support.us.playstation.com.
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How do I file a complaint with PlayStation Network?

Press the PS button on your controller to open up the control centre, and select Game Base. Select the Messages icon and highlight the message. Then press the options button on your controller, and select Report. Select Next and choose the reason for your report.
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Is there a PlayStation chat?

You can send voice chat and text messages to your PSN friends from PlayStation App. To send and view messages, access the Game Base feature. How can I view my downloads in PlayStation app? You can view your downloads from PlayStation App by navigating to Game Library > Purchased.
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Can anyone message you on PlayStation?

Messages can be sent and received only between players on other PS Vita systems, PS TV systems, PS4™ systems, and players using smartphones or other devices with PlayStation®App installed. You can send a message to a group of 1 to 99 users.
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How do I talk to someone on PlayStation from my computer?

Press Shift + F1 to open the PlayStation™ overlay. Select Friends. Either search for the player or select them from the list shown.
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