How do I stop Microsoft from charging me for Xbox Live?

Cancel your Xbox subscription on the web
  1. Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. It's important to use that account. ...
  2. Find your subscription and select Manage. ...
  3. Select Cancel subscription and follow the instructions.
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How do I stop paying for Xbox Live?

Press the Xbox button. On the guide, go to “Profile & system”., then open “Settings”. Go to “Account”, and then click “Subscriptions”. Select the subscription you want to cancel and follow the rest of the steps as indicated to confirm cancelation.
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Why do I keep getting charged for Xbox Live?

Reasons for an unauthorized charge

You have an Xbox subscription or trial that was auto-renewed and charged you for additional time. You're sharing your Microsoft account or don't have your account password protected. Someone in your household or Xbox family group made the purchase without your consent.
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How do I get Xbox to stop charging me?

Please go to the services and subscriptions website and make sure you are logged into the account you want to turn off the recurring billing: https://account.microsoft.com/services/ 2. In the subscription you want to turn off recurring billing for, select "Manage" and then "Turn off recurring billing".
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How do I stop Microsoft from charging my account?

Turn recurring billing off

On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. Do one of the following: If you see a Turn off recurring billing link, choose it to turn recurring billing off. If you see a Cancel link, choose it to cancel the subscription.
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Xbox (Series X, S, One) How to Turn Off Recurring Billing for Game Pass or Xbox Live Gold

Why can't I cancel my Microsoft subscription?

Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else. Check if a payment method needs to be updated.
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What happens if I don't pay Microsoft subscription?

Admins and users no longer have access to the services or Microsoft 365 apps that came with the subscription. All customer data—from user data to documents and email—is permanently deleted and is unrecoverable.
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Why can't I remove my credit card from Microsoft?

​If you're trying to the remove a payment option that's tied to a Microsoft subscription with recurring billing (such as Xbox Live Gold, Xbox Game Pass, or Office 365), it can't be removed until you change how you pay for the subscription.
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Will Xbox refund unauthorized charges?

Account protection

Protect your account so others can't make purchases without your approval. We can sometimes refund unapproved purchases but can't guarantee one.
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How do I contact Xbox about unauthorized charges?

First, click on "Billing & Account" on that page (the icon with the person and gear). If a virtual agent offers you to ask a question, click on "See other options" below the button. Under the "Payment issues" topic click on "Charges on my account".
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Can you have Xbox Live without paying?

Basic Xbox network accounts are completely free and provide gamers with the ability to back up their game saves to the cloud, connect with friends, and unlock Xbox Achievements.
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Why does Microsoft keep charging me?

MICROSOFT SUPPORTHere are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again.
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Does Xbox still charge for Xbox Live?

Starting Sept. 14, Xbox Live Gold will become Xbox Game Pass Core. The new service will cost $10 a month or $60 a year, the same price as Xbox Live Gold. Game Pass Core will include member discounts and access to online multiplayer gaming, but unlike Xbox Live Gold, there won't be free monthly games.
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How do I figure out what Microsoft is charging me for?

To review app, game or subscription purchases, track orders or view and print invoices, sign in to the order history page on your Microsoft account dashboard. Make sure you sign in with the account you used to make the purchase. To see past orders and past purchases, use the Show and Ordered within filters.
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What is the 1.99 Microsoft charge?

Microsoft is introducing a new consumer tier to its Microsoft 365 subscription offerings. Priced at just $1.99 per month, Microsoft 365 Basic is designed to replace the 100GB OneDrive storage option with some extra features that sit in between the free option and the $6.99 a month Personal subscription.
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How do I check my Xbox subscriptions?

View and manage your subscriptions on Xbox
  1. Press the Xbox button  on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions.
  2. Select the subscription that you want to manage.
Takedown request View complete answer on support.xbox.com

How do I turn off auto renewal on Microsoft?

Renew or cancel your Microsoft 365 for business subscription
  1. Go to the Microsoft 365 admin center. ...
  2. Go to Billing > Your products.
  3. Select the product you want to manage.
  4. In the Billing settings section, select Edit recurring billing.
  5. In the Edit recurring billing pane, select On or Off.
  6. Select Save.
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How do I turn off Microsoft cards?

Turn information cards on and off

Information cards for weather, money, sports, and traffic can be toggled on or off by going within the card and selecting More options (…) and then selecting Hide stories from....
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How much is an Xbox Game Pass subscription?

Get your first 14 days for $1, then $9.99/mo. Subscription continues automatically. See terms.
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Can I have a Microsoft account without paying?

A Microsoft account is a free account you use to access many Microsoft devices and services, such as the web-based email service Outlook.com (also known as hotmail.com, msn.com, live.com), online apps like Word or Excel for the web, Skype, OneDrive, Xbox Live, Bing, Windows, or the Microsoft Store.
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Can I cancel my free Microsoft subscription?

You can cancel your Microsoft 365 Family trial within 30 days of signing up and you won't be charged. Sign in to the https://account.microsoft.com/services page using the Microsoft account that's associated with your Microsoft 365 Family trial.
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What do I lose if I cancel Microsoft 365?

Cancelling your Microsoft 365 account means that all data and files associated with your subscription will be deleted after 90 days at the latest. Directly following cancellation, you won't be able to edit or create files and documents, and your Office services will only be available in the read-only mode.
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How do I cancel Microsoft on Xbox one?

You can cancel Xbox subscription on the console and on the web; To cancel your subscription on your Xbox console: 1. Press the Xbox button to open the guide. 2. Go to Profile & system > Settings > Account > Subscriptions.
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Can you cancel Microsoft subscription anytime?

You can cancel your free trial at any time to stop future charges. To cancel a free trial, turn off recurring billing. If you don't turn off recurring billing, after your one month free trial ends, you're charged the applicable subscription fee.
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Is Xbox getting rid of Xbox Live?

For years, Microsoft's Xbox Live Gold subscription has been the go-to subscription for many Xbox Series X/S and Xbox One owners. However, that is soon going to change, with Microsoft announcing it will discontinue Xbox Live Gold in favour of a new plan called 'Game Pass Core'.
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