How do I talk to a PlayStation agent?

Dial 1-800-345-7669 to call PlayStation for immediate assistance.
  1. Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you're having.
  2. Have your account information handy so the representative is better able to assist you.
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How do I contact PlayStation direct?

If your goods develop a fault within the first 30 days after delivery, please contact customer service by using the chat functionality on the PS Direct website. For goods that become faulty after this period, please contact PlayStation Support via https://www.playstation.com/support/contact-us/direct/.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Can you talk to the PlayStation?

You can use your voice to control your PS4™ system from the home screen and other areas. To use voice commands, you'll need a headset, or you can use the microphones on your PlayStation®Camera. 1. Say “PlayStation”.
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How do I contact Sony customer support?

Home, Car & Portable
  1. For new repairs and assistance: 1-800-634-8606.
  2. Check repair status.
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[2023] How to Contact a PlayStation Support Help Agent (Best Tutorial) Easy Steps

Does Sony have a chat support?

Sony Support - Chat

Choose your product and we'll get you to the right group. Please note that you agree to our privacy policy and terms of use by contacting us.
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What time do PlayStation support open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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Why can't i talk on PlayStation?

Troubleshoot PS4 console audio settings

If you're having trouble with voice chat, try adjusting the following settings. Go to Settings > Devices > Audio Devices > Output Devices. If you are using headphones, select Output to Headphones to select what sound comes through headphones.
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Can you speak to the PS5?

With Voice Command (Preview), you can use your voice to find or open games, apps and settings, capture gameplay or control media playback. Just speak into the mic on your controller or headset to give a command.
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How do I recover my PlayStation account?

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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Where is PlayStation number?

The serial number is comprised of 11 characters and is located on the back of the system, towards the bottom left of the chassis. The model number consists of the letters CUH, followed by four numbers and a letter.
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Is PlayStation support open on weekends?

We're excited to announce that our PlayStation Live Chat and Social Support will be available once again on Saturdays and Sundays between the hours of 9AM - 6PM PST starting this Sunday, May 17th.
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Will Sony fix my PS4?

Repair Service & Warranty

Use our online self-service tool to solve issues. For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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Does PlayStation have a direct?

The PlayStation Experience

When you order direct from PlayStation, you get more than just spectacular games and innovative hardware. From launch-day delivery on pre-orders, to free standard delivery and 30-day returns, get your goods straight from the source.
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How do I get unbanned from PlayStation?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.
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How do I contact PSN support Reddit?

Live Chat is available from Monday until Sunday, 8 A.M until 7 P.M PST. To visit it, go to the main support site https://support.playstation.com/s/?language=en_US and wait for the pop-up window from an agent asking if you would like some assistance.
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Where is voice chat PS5?

Chat from your PlayStation 5

On your PS5, open up the console's menu by pressing the PlayStation button on your controller, and you'll see the voice chat card with your transferred Discord voice chat. Selecting that card will show all your friends with you in the voice channel.
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Can you voice chat PS4 to PS5?

Yes, PS4 and PS5 players (and users of the new PlayStation app for mobile devices) can communicate via voice chat in Parties. Depending on the game, in-game chat will also work across PS4 and PS5 versions of a game.
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Can you talk to people through PS5 remote?

Select the gearwheel icon in the top right corner and go to 'Sound' > 'Microphone'. Select the controller microphone for 'Input Device'. Change the status to 'On'. From now on, you can talk to your teammates via the microphone of your controller.
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Why is my ps5 not letting me talk?

Look for the Mute Game Voice Chat option. If the Mute Game Voice Chat option is checked, uncheck that box. PLEASE NOTE: There is also a Mute All Microphones setting. If this option is checked, this setting will mute your mic, even if the mic is unmuted on the headset itself.
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Are PlayStation chats being released?

No credible new reports suggest that Sony will release private chats among PlayStation users to the public (bit.ly/3mfDd7C). PlayStation's verified Twitter account, which regularly posts updates on the gaming consoles manufactured by Sony, has also not tweeted such an announcement (mobile.twitter.com/PlayStation).
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Is PlayStation live chat open on Sundays?

Ask PlayStation on X: "Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST." / X.
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How long to wait for PlayStation support?

Average wait time is up to 15 Minutes. U may also try the other contact options at bit.ly/X4hKVB.
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Is PlayStation Network open?

PlayStation™Network

All services are up and running.
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Who owns PS?

PlayStation is wholly owned by Sony Corporation, and it serves as one of the key pillars of Sony's business operations. As part of Sony's gaming segment, PlayStation contributes substantially to the company's overall financial performance and market influence.
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