How do I unlink my stolen Nintendo Switch?

Sign in to the Nintendo Account you wish to deactivate. Scroll down and select Deregister Primary Console. Enter your Nintendo Account password. Select Deregister twice to confirm.
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How do I unlink a stolen Switch?

Complete These Steps:

Select the user that is linked to the Nintendo Account you want to deregister the primary console for. Select the picture of your icon in the upper-right corner to access your Account Information. Scroll down to the "primary console" section. Select Deregister twice to confirm.
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Can you disable a stolen Nintendo Switch?

Sign in to the Nintendo Account you wish to deactivate. Click Shop Menu. Click Deregister Primary Console. Enter your Nintendo Account password.
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How do you wipe a stolen Nintendo Switch?

Select Initialize Console to delete all data in the system memory. Read through the information on the screen, then select Next to continue. The console will attempt to connect to the Internet to unlink any Nintendo Accounts on the console.
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What can I do if my Nintendo Switch is stolen?

  1. What to do if you've lost your Switch.
  2. Notify Nintendo. Remove your eShop payment information. Contact the police. Start looking. If unsuccessful. ...
  3. What to do if you've found a Switch.
  4. Try to find the owner. If you think you've found the owner, verify them. If it's been months and you haven't had any luck.
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Lost or Stolen Switch? How to Deregister your Primary Console [101 Parents Guide]

Can a stolen Nintendo Switch be tracked?

The Nintendo Switch has no GPS or other positional tracking hardware, and can be easily wiped of all your accounts. If it's gone, it's gone.
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How do I kick someone off my Nintendo account?

Complete these steps

Select System Settings from the HOME Menu. Scroll down to highlight Users, then select the appropriate user account. Scroll down to the bottom of the profile settings and select Delete User. If a Parental Control PIN has been set for the system, enter it to proceed.
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How do I contact Nintendo customer support for a stolen Switch?

Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change).
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Does a hard reset wipe your Nintendo Switch?

The easiest way to hard reset your Switch is from the main menu. A variety of options are available from this screen, including Initialize Console – which will wipe your system clean.
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Can you unlink a Switch account?

Select User information, then scroll down to the "Linked apps and services" section to view the accounts that are currently linked to your Nintendo Account. Select Edit in the "Linked apps and services" section. Select the checkmark next to Nintendo Network ID to remove the link.
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Can you remove a parental lock on a Nintendo Switch?

To completely remove the Parental Controls settings, unlink the app from the Nintendo Switch console. All Parental Controls restrictions will be removed from the console when the app is unlinked.
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Why does it say this Nintendo Account is already being used on this console?

A Nintendo Account cannot be linked to more than one user on a single Nintendo Switch console. If the Nintendo Account you are trying to use has already been linked to another user, simply create your own Nintendo Account and link it to the new user with which you wish to use the system's online features.
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Should I factory reset a used Nintendo Switch?

If you will no longer have access to the console (for example, if you are selling it or giving it to someone), use the full restore factory settings process to remove all of your save data and user information.
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Is initializing a Switch a factory reset?

Initializing the Nintendo Switch will remove the following data: All data in the system memory, including software, save data, screenshots, and user information will be deleted, restoring the console to factory settings.
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How do you force reset a Switch?

Press and hold the POWER Button down until the system resets; this may take some time. Once the system is powered down, press the POWER Button once to turn it back on.
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How do I change the primary console on my switch?

Use your Nintendo Account to access the Nintendo eShop on the console that you want to be the primary console. The system will automatically be set as the primary console for your Nintendo Account. To verify, check the Primary Console setting in your Nintendo eShop Account Information.
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Can you send a switch back to Nintendo for repair?

Please complete all fields below to set up a repair for your Joy-Con. If you would like to set up a repair for a different product please start a new repair. Important: Please do not send in your Nintendo Switch or Nintendo Switch Lite console. If you include your console, it will be returned to you unrepaired.
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Will Nintendo refund a digital game?

We are unable to provide refunds or exchanges for mistaken purchases. Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases. We also encourage you to visit nintendo.com for information about the games available for our systems.
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Can you unlink a child account from Nintendo?

Click the child's account that you want to delete. Click Other Settings. Click Delete child account.
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Does Nintendo give you a tracking number?

Within My Account, you can view the 'Orders' section. If you were not logged in (or didn't create) a Nintendo Account when placing your order, you will receive an email when the item had dispatched. You can track your order by clicking on the tracking link in your shipping confirmation email.
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How do I find my lost Nintendo switch game?

  1. Access the Nintendo eShop with the Nintendo Account that purchased the content.
  2. Search for the game title that the content is associated with.
  3. Select the game and scroll down to view all available Downloadable Content, below the game details.
  4. Select the previously purchased Downloadable Content.
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Is buying a used switch OK?

In general, Nintendo consoles are usually fairly durable, but depending on the age of the device, you may get one that doesn't have a warranty anymore. In those cases, it's definitely more worth it to save up a little extra and buy a new console.
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Can you sell a used Nintendo Switch?

Having a strong pricing strategy helps you get top dollar for your Nintendo Switch — and sell it fast. In general, if your used Nintendo Switch console is in good working condition, you can expect to sell it for $139 to $215, but there are many things that can influence pricing.
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Do you have to buy the software again if you delete the switch?

You can redownload the software by selecting the software icon on the HOME Menu. Delete Software: The software and the icon will be deleted from the HOME Menu. You can redownload it from the Nintendo eShop using the same Nintendo Account with which it was purchased.
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