How do you call PlayStation?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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How do I speak to someone at PlayStation?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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Is there a PlayStation phone number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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How do I contact PlayStation direct?

If your goods develop a fault within the first 30 days after delivery, please contact customer service by using the chat functionality on the PS Direct website. For goods that become faulty after this period, please contact PlayStation Support via https://www.playstation.com/support/contact-us/direct/.
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How do I contact Sony customer support?

Home, Car & Portable
  1. For new repairs and assistance: 1-800-634-8606.
  2. Check repair status.
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How to Contact PlayStation Support Anytime For Help with PS5 or PS4 (Easy Method)

Does PlayStation have live chat?

Once you're logged in, look for the icon labeled “Help.” Click on it to open up the drop-down menu, then choose the option that's labeled “Live Chat.” You'll be redirected to a new page that contains fields for you to briefly describe your issue and input additional information to help the representative assist you.
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What time do PlayStation support open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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How do I report a problem to PlayStation?

Open PlayStation App and navigate to the content or profile. Tap … (More) and select Report.
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How do I recover my PlayStation account?

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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Is PlayStation support open on weekends?

We're excited to announce that our PlayStation Live Chat and Social Support will be available once again on Saturdays and Sundays between the hours of 9AM - 6PM PST starting this Sunday, May 17th.
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Where is PlayStation number?

The serial number is comprised of 11 characters and is located on the back of the system, towards the bottom left of the chassis. The model number consists of the letters CUH, followed by four numbers and a letter.
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How do I contact PSN support Reddit?

Live Chat is available from Monday until Sunday, 8 A.M until 7 P.M PST. To visit it, go to the main support site https://support.playstation.com/s/?language=en_US and wait for the pop-up window from an agent asking if you would like some assistance.
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Is PlayStation repair free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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How long is a temporary suspension on ps4?

Suspensions are normally temporary and bans are permanent. Suspensions usually last from one to seven days; but staff can make them longer at their discretion (depending on the offense). How can I find out why I was moderated? You'll usually receive a Private Message indicating that you've been moderated.
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Can I recover my PSN account without email?

If you can't access the email address for your account, contact us.
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Can you get your PS5 account back?

Check for any user data backups: If you had backed up your PS5 user data, you may be able to restore the deleted user account from the backup. You can do this by going to "Settings" on your PS5 console, selecting "System," then "Backup/Re.
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How to get my PlayStation account back without phone number?

How to recover your account with 2SV backup codes online
  1. Try to sign in to Account Management.
  2. Click on Trouble Receiving Code? > Sign In Using a Backup Code.
  3. Enter one of your 10 backup codes (each code can be used once) and select Verify.
  4. Click on Continue to sign in to your account.
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How do I contact PlayStation about a suspended account?

Give PlayStation a call at 1-800-345-7669.
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How do I text PlayStation crisis support?

Text CIRCLE to 741741 to be connected with a volunteer Crisis Counselor which usually takes less than five minutes. They will then introduce themselves, reflect on what you've said and invite you to share at your own pace. A conversation usually lasts anywhere from 15 to 45 minutes.
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Why is my PS5 not working?

Reconnect the power supply, then try turning on the console. Power cycle your PS5. If the console turns on but won't start up, hold down the power button until the blinking LED light turns off. Disconnect the power supply and let the console sit for 20 minutes, then reconnect it and try turning on the system.
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Is PlayStation live chat open on Sundays?

Ask PlayStation on X: "Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST." / X.
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When PlayStation suspended my account?

How do I know if my account or console has been suspended from PSN? If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We usually email you explaining why you've been suspended and how long it will last.
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Is PlayStation Network open?

PlayStation™Network

All services are up and running.
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