How do you restore licenses on PS4?

Select (Settings) > [Account Management] > [Restore Licences]. If content you've downloaded from PlayStation™Store or add-on content fails to start, this might fix the problem.
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Should I restore licenses on PS4?

When should I restore PlayStation Store licenses?
  1. A game has a padlock icon.
  2. You can't locate a game or add-on.
  3. A game crashes.
  4. You can't make a purchase on PlayStation™Store.
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Why is PS5 asking me to buy a game I already own?

There could be a few reasons why your PS4 games are locked on your PS5 and prompting you to purchase them again: Check if you are using the same PlayStation Network (PSN) account on both your PS4 and PS5 consoles. If you are using different accounts, your games won't transfer over to your new console.
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Why won t my PS5 restore licenses?

1) Check for the PlayStation network servers

The reason why you might be getting the “Can't Restore Licenses” on the PlayStation 5 is due to the fact that the PSN servers themselves might be facing issues. To check on the network's server status, you must type out 'PSN server status' in the search bar of your browser.
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Why can't I play a game I bought on PS4?

If you see a padlock icon next to a game, it could mean there's a problem with the game's license. To verify that you have the license for the content, please follow the steps below. Make sure you are signed in to the correct account that was used to buy the game.
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10 Things You Didn't Know Your PS4 COULD DO

Why are games I bought on PS4 locked on PS5?

Locked games on your PS5 console? If you see a padlock icon next to a game, it could mean there's a problem with the game's license. If the padlock covers the whole game image, your Family Manager can amend it. To verify that you have the license for the content, please follow the steps below.
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Why are my PS4 games not working on PS5?

If you are using different accounts, your games won't transfer over to your new console. Make sure you're signed in with the correct account on your PS5. If you purchased a physical copy of the game for your PS4 and are trying to play it on your PS5, you may need to insert the disc in order to unlock the game.
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Why are some of my PlayStation Plus games locked?

Why do some of my PlayStation Plus games have a lock on it but I can still download them? Because you don't have the license to the software. If you had another PS4 account connected to a different PSN account, and purchased a game, the other accounts generally will not be able to play the game.
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What does restore license mean on PlayStation?

What does restoring licenses do? Restoring licenses on PS5 syncs your game library info with information on the PlayStation server. Hitting the “Restore Licenses” option is usually a good first step to troubleshooting issues with accessing your digital games, especially if the PS5 is not your primary console.
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Will I lose everything if I restore default settings on PS4?

Restore Default Settings

Restores the PS4 system to the default factory settings. Restoring default settings won't delete content on console storage such as games, apps, screenshots, video clips, and saved data.
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Will my account be deleted if I factory reset my PS4?

Initialization of your PS4™ system restores system settings to default values. It deletes data saved on system storage and deletes all users and their data from the system.
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How do I restore my PSN games?

Connect your USB drive to your PS5 console. Go to Settings > System. Select System Software > Back Up and Restore > Restore Your PS5. When there are multiple USB drives connected, select your USB drive and choose the data you want to restore.
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How do I set my PS4 as primary?

The PS4™ system you use to sign in to PlayStation™Network for the first time is automatically activated as your primary PS4™ system. To activate your system after you first sign in, select (Settings) > [Account Management] > [Activate as Your Primary PS4] > [Activate].
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How do I fix can't enable console sharing and offline play?

Restart your PlayStation®5 console. Sign in to PSN with the account that owns the content you are trying to access. Go to Settings > Users & Accounts > Other > Console Sharing and Offline Play and enable Console Sharing and Offline Play.
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How do I redownload purchased PS4 games on PS5?

The quickest and easiest option is to transfer your PS4 games to PS5 via the external hard drive you're already no doubt using for PS4. For any titles that are installed to a PS4 external hard drive, all you need to do is unplug the drive from your PS4 and plug it into your PS5.
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Why can't I download a game I bought on PS4?

System software bugs or errors: If there is an error or bug with the PS4 system software, you may encounter the PS4 not downloading games issue. So, we recommend you check the system software update and install the latest one. PSN server issue: PS4 game won't download if the PSN servers are down or offline.
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Can I play my owned PS4 games on PS5?

Backwards compatibility means that games which are made for the PlayStation 4 (PS4) also work on the PlayStation 5 (PS5). With backwards compatibility on the PS5: You can play physical or digital PS4 games on the PS5. You can upgrade certain PS4 games to a next-gen PS5 version with 4K resolution and high framerate.
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Can you have a primary PS4 and a primary PS5?

You can activate the following consoles on your account:

You can have a PS5® console and a PS4 console both activated without deactivating one of them.
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Can two different accounts on PS4 play the same game?

To play the same game across multiple accounts, even if any of the accounts didnt actually buy it, you have to log in with the account you bought the game with, and set the PS4 you're using as your Primary PS4. This way the account's games, PS Plus, and DLC will be shared across all accounts on the PS4.
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How do I install purchased games on PS4?

How To Install a Game. From the home screen, go to Library and select the "Purchased" folder. Select the game you want to download, then select "Download". From there, you will be asked to select which add-ons you want to install.
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