How long do PlayStation refunds take?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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Do PlayStation refunds go back to your card?

You will receive a refund to the original payment method where possible*. For full terms and conditions, please visit the PlayStation Store cancellation policy.
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Are PlayStation refunds easy?

You can request a refund for games, DLC, preorders, movies, and subscriptions such as PlayStation Now from the PlayStation Store within 14 days of purchasing them. Requesting a refund is as easy as taking a few minutes to chat with a Sony representative.
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How long should it take to get a refund?

Refunds to debit cards tend to take between two and five business days, but it can take up to 30 days depending on the company issuing the refund.
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Can I get a refund after 14 days PlayStation?

Items purchased from the PlayStation Store are subject to the PlayStation Store Cancellation Policy. We understand that there may be times when you want to return items. The law gives you rights to cancel an order within 14 days, but we also provide a goodwill returns policy allowing you to return items within 30 days.
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Can I refund a PS5 game after 14 days?

Understanding The Return Policy

Before initiating a refund, it's important to understand PlayStation's policy around returns. All games are eligible for a refund within 14 days from the date of transaction, as long as you have not started downloading or streaming them.
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Does PlayStation ban you for chargebacks?

If a chargeback occurs on your PlayStation account, it's possible that you may be banned from using the platform.
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Why are refunds not instant?

All refunds must be issued by the merchant's bank and transferred back to your bank account in order to be processed successfully. The bank cannot issue an immediate refund as the request has to be authorized by the merchant first.
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Why do online refunds take so long?

Why does a Refund take Time to Reach Customers? Three main parties are involved in a successful payment refund – the payment gateway, the merchant's bank, and the customer's bank. Refunds take longer than transactions because they have to go through an elaborate process and involve the combined work of various systems.
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Why is my refund taking so long?

Some tax returns take longer to process than others for many reasons, including when a return: Is sent by mail. Contains errors or is incomplete. Needs further review in general.
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Can you refund a PS5 game if you played it?

How to start the PS5 game refund process. If you meet the criteria of owning a game for under two weeks and you've never downloaded or played it, then you can start the refund process. You can still try for a refund even if you have played the game, but you won't be getting your money back that way.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Can you return PS5 to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
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How do I contact PlayStation for a refund?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund.
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How do I return my ps5 for repair?

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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What time do PlayStation support open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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Do refunds really take 7 days?

Refunds can take 5-10 days to process due to the exchange of information between multiple parties involved in the refund process.
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Why does my refund take 7 days?

Because there is a period of investigation to determine why the transaction was carried out, why a refund is required, and if it would be approved for a refund or not.
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Are online refunds instant?

Credit card refunds usually take between three and seven days, depending on the merchant and your credit card provider. Most merchants will process a refund instantly, but some take a few extra days. Likewise, each provider has their own process to follow before the refund is credited to your card balance.
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Why does it take 3 days to get a refund?

It all boils down to it being a combination of many factors. You may have paid immediately but that doesn't mean the vendor GOT the money that quickly. A company won't stay in business long if refunds process out faster than they can receive the money being refunded.
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Do refunds go through on weekends?

The oly way you may get a payment on a Saturday is if the refund was made on a Friday and the money is processed on the very next day. Other than that, refunds are never made to financial institutions on weekends of holidays.
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How long does it take for a refund to show up on your debit card?

Debit card refunds can take anywhere from 2 - 14 days to show in your account. This time scale is based on the speed of the merchant to 'release' your funds and your banks ability to process that credit onto your account.
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How long will PlayStation ban you?

The length of a suspension will depend on the offense, and whether you have breached the Code of Conduct in the past. In repeated instances or for severe violations, a player may receive a permanent suspension on their accounts, or a suspension of their PlayStation console.
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What is a permanent ban on PlayStation?

If your account is permanently banned, the licenses to anything you've purchased with that account are also removed. Therefore, you won't be able to play games on your PS4 if your account is banned, even if you had paid for them.
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How long is a PlayStation suspension?

Suspensions are normally temporary and bans are permanent. Suspensions usually last from one to seven days; but staff can make them longer at their discretion (depending on the offense). How can I find out why I was moderated? You'll usually receive a Private Message indicating that you've been moderated.
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