How long do PS refunds take?

Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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Do PlayStation refunds go back to your card?

You will receive a refund to the original payment method where possible*. For full terms and conditions, please visit the PlayStation Store cancellation policy.
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How long do PlayStation direct returns take?

Once we receive your return, we will process it within 5-7 business days. If the returned items are accepted, we'll ship your replacement order. You will receive a confirmation email once the order has been shipped. Once shipped, your order will be delivered within 1-2 workings days.
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Is PlayStation good with refunds?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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How long should it take to get a refund?

Refunds to debit cards tend to take between two and five business days, but it can take up to 30 days depending on the company issuing the refund.
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How long does it take for PlayStation to refund your money?

Why does it take 3 to 5 days for a refund?

Refunds can take 5-10 days to process due to the exchange of information between multiple parties involved in the refund process. Manual oversight, varying refund processes, and the number of parties involved contribute to the time it takes for refunds to be credited.
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Why is my refund taking so long?

Some tax returns take longer to process than others for many reasons, including when a return: Is sent by mail. Contains errors or is incomplete. Needs further review in general.
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Will PlayStation refund a game I dont like?

You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Can you refund a PS5 game if you haven't played it?

Before initiating a refund, it's important to understand PlayStation's policy around returns. All games are eligible for a refund within 14 days from the date of transaction, as long as you have not started downloading or streaming them.
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How do I contact PlayStation for a refund?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Can I return my PS5 to Walmart?

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.
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Can you return a PS5 Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
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How do I return my PS5 for repair?

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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What happens if I cancel my PS Plus subscription?

Once your PlayStation Plus subscription ends, content you previously downloaded at no cost as part of the subscription (such as monthly games) will no longer be available. However, redeemed PlayStation Plus packs and avatars, and PlayStation Plus discounted purchases are yours to keep.
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What time do PlayStation support open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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Why won't PlayStation let me get a refund?

If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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Can I refund a game if I played it?

One, you must request the refund within 14 days of purchasing the game. Two, you have to have fewer than two hours of playtime logged on the game, which prevents you from speeding through a game only to return it and get your money back.
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Can you return PS5 if used?

b) Goodwill Returns Policy

Our voluntary 30-day return policy applies to all PlayStation Direct purchases. This means you can return your purchase for a refund as long as it's in its original condition.
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Are PlayStation refunds easy?

You can request a refund for games, DLC, preorders, movies, and subscriptions such as PlayStation Now from the PlayStation Store within 14 days of purchasing them. Requesting a refund is as easy as taking a few minutes to chat with a Sony representative.
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Can you refund games on PS5 Reddit?

PSA: you can get a refund on PS5 by going through Playstation support chat. Don't forget to answer quick once you go through the agent queue, you get about 2 minutes before they disconnect from chat. Also make sure you're accessing support from same country as your account otherwise you'll wait for nothing.
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Should I be worried if my refund is still being processed?

If your refund status used to be your tax return is still being processed, but now the status says it is being processed, the IRS may have detected an issue in your tax return that could cause a delay in the release of your tax refund.
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Should I be worried if my refund is delayed?

A tax refund could be delayed weeks or even months in some cases. The length of the delay may depend on how backed up the IRS is on processing tax returns, whether you turn around requested documentation quickly, and whether you need to file an amended return.
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Why hasn't my refund been approved yet?

An incomplete return, an inaccurate return, an amended return, tax fraud, claiming tax credits, owing certain debts for which the government can take part or all of your refund, and sending your refund to the wrong bank due to an incorrect routing number are all reasons that a tax refund can be delayed.
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