How long do PS5 take to ship?

Generally, eligible orders are delivered within 4 business days. Delivery to Alaska or Hawaii, military or diplomatic bases and certain zip codes may take longer.
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Who does PlayStation direct ship with?

Your package is shipped using FedEx or UPS. To request that your package is held at a local FedEx/UPS location for pickup, call 1.800. 463.3339 (for FedEx) or 1-888-742-5877 (for UPS).
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How much does it cost to ship a PS5 through FedEx?

Cost to ship a PlayStation 5 with FedEx

Naturally, having FedEx handle the packing will be at an additional cost. Using the example shipment details noted above, FedEx would cost roughly $82 (as of October 2023) when using the FedEx Home Delivery option.
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Does PlayStation direct deliver on release day?

direct.playstation.com offers a “Launch Day Delivery” option for shipping pre-order items to eligible addresses.
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What does preparing to ship mean Sony?

Preparing to ship" means that the seller or retailer has completed the processing stage and is preparing to ship the item to you. Once the item is shipped, you should receive a tracking number to monitor the delivery status of your order.
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How long is delivery from Sony?

Standard Delivery

Typically the goods will be delivered within 1-2 working days from placing your order, subject to any fraud checks necessary.
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Can I track a PS5?

No, they can't physically track a PlayStation anywhere on the planet because they don't have like GPS chips in them like a smart device, so if someone steals your PS5, but then it's never hooked up to the internet, I'm afraid you're out of luck…
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Can PS5 be tracked if stolen?

No, they can't physically track a PlayStation anywhere on the planet because they don't have like GPS chips in them like a smart device, so if someone steals your PS5, but then it's never hooked up to the internet, I'm afraid you're out of luck…
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Does PlayStation ship on Sundays?

Orders are shipped during business hours, Monday - Friday. We do not ship on Saturdays, Sundays, or holidays.
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How much does PS5 weigh?

The Blu-ray version has dimensions of 390 by 260 by 104 millimeters (15.4 in × 10.2 in × 4.1 in) and 4.5 kilograms (9.9 lb), and the download-only version is slightly slimmer, at 390 by 260 by 92 millimeters (15.4 in × 10.2 in × 3.6 in) and 3.9 kilograms (8.6 lb).
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How to safely ship a PS5?

Never use air pillows for this purpose since they can easily pop in transit. Bubble wrap is preferable. Next, place the wrapped console inside the box and fill the surrounding space with either crumpled newspaper or packing material. Finally, seal the box's flap using tape.
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Can I ship a PS5 in its original box?

Ideally, you should always use the original box to send a game console by courier. You can nest the original box in a larger and sturdier cardboard box. Try to pick a slightly bigger box than its content so that you can still add some cushioning materials.
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How much does a PS5 weigh in box?

What is the size of the PS5 box? The dimensions of the PS5 retail box are 17 inches high (43 cm), 18.5 inches wide (47 cm), and 7 inches (18 cm) deep. The PS5 box weighs 14lb (6.7 kg/ 8 ounces).
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Can you get a PS5 from PlayStation direct?

Buy PS5 Consoles and Bundles Direct from PlayStation - Now in Stock.
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What if my PlayStation direct order is missing?

Please double-check the shipping package and inside the product box(es). Sometimes items in the packaging may be missed. If you're still missing an item, please contact PlayStation Support for additional assistance. Please have your order number ready.
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What shipping method does Sony use?

Shipping Carriers: We use several shipping providers – UPSP, UPS, FedEx, and DHL. Ground shipping: UPS Ground, U.S. Postal Service, or FedEx Ground may be used.
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How do I track my PS5 repair?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement PS5 console, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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How much does it cost to post a PS5?

These powerful entertainment devices have become hugely popular over the past 20 years, so much so that we feel we have become a specialist courier for PlayStation's with the amount of them that we handle. We don't just send PlayStations, we can ship any game console, headset, or controller from just £6.53 + VAT.
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Where is PlayStation located?

Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.
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Can I hide my PS5?

Hide the Xbox Series X and PlayStation 5 behind cane doors

Legs and knobs in matte black. Since the open weave doesn't block sound or signal, you can close the cane doors to hide the gaming consoles. It also lets the heat out, which means that the Xbox X Series and PS5 are safe and sound behind closed doors.
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How do I know if my PS5 is banned?

How do I know if my account or console has been suspended from PSN? If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We usually email you explaining why you've been suspended and how long it will last.
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Can a PS5 be blacklisted?

This generally happens when people intentionally try to bypass security features on the console or on psn. Sony Essentially blacklists the serial number so that particular console can never go online again.
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Can you deactivate a stolen PS5?

If you can't access a PlayStation console, it's still possible to deactivate and sign out of all devices attached to your account. You can only deactivate your consoles once every six months. Sign in to Account Management. Select Device Management > PlayStation Consoles > Deactivate All Devices.
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Is PS5 location locked?

No, the console itself is not region locked (except for China consoles).
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Are PS5 parties monitored?

The voice chat feature does not actively monitor or record your conversations. It is strictly reserved for reporting online abuse or harassment. Turning off voice data collection does not affect your ability to report or be reported by other players over voice chat.
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