How long do PS5 warranty repairs take?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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Will PlayStation fix my PS5 with my warranty?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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How long does a console repair take?

Depending on the type of service in or out of warranty, your repair might take up to 14 working days.
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How fast is PlayStation repair?

Most Repairs Done in 45 Minutes or Less

Depending on the device problem and store location, our experts can complete most repairs in 45 minutes or less.
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How long does PS5 repair take reddit?

Took about 2 weeks to receive the box to send my ps5 to Sony, once Sony received it took about 9 business days for them to repair it and now I'm waiting on my console to be returned to me which Sony would take about 5 business days. So about a month, its a long process for sure. I submitted mine for repair on Nov.
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This Will Void Your PS5 Warranty

How to get PS5 repaired under warranty?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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How do I check my PS5 repair status?

To check the status of your repair, enter the product and serial number, or the service notification number. If you have any questions about your repair, please contact the repair service center listed on your status results.
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Does PlayStation repair PS5 for free?

All PlayStation devices (including consoles, controllers, and headsets) will come with a limited warranty that usually lasts for 12 months after the date of purchase. If the device breaks within the warranty period, PlayStation will repair the device for free.
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Can I send my PS5 to Sony for repair?

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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How long is a PS5 warranty?

How Long Does a Manufacturer's PS5 Warranty Last? It lasts one year from the purchase date, which is par for the course for most manufacturer's warranties.
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How do I send my PS5 for repair?

Firstly, if your PS5 is still under warranty, the best course of action would be to reach out to Sony's official PlayStation support. They have a dedicated support team that can guide you through the troubleshooting process and, if necessary, arrange for a repair or replacement.
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How much does it cost to fix a PS5?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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Can Geek Squad fix my PS5?

If there's a failure from normal wear and tear, we'll repair it. This could be a problem with an internal part or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
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How do I claim my PlayStation warranty?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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What is the warranty on the PS5 console?

The PS5 manufacturer's warranty is similar to other brands—your console is protected for up to 12 months, with the PS5 controller warranty only covering 3 months, which applies to all other accessories too. Many gamers will purchase an extended PS5 warranty because of the long-term value.
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How do I send my PS5 for warranty?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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What is Sony's repair policy?

Term: For a period of one (1) year from the original date of purchase of the product, Sony will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective.
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How much does it cost to fix a HDMI port on PS5?

The cost for an HDMI port replacement is $110 for a PS4 and $139 for a PS5. The cost of the repair may vary depending on the specific PlayStation model and the extent of the damage.
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Does cleaning PS5 void warranty?

PS5 Cleaning is actually really simple and doesn't void warranty! #ps5... | how to clean ps5 | TikTok.
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Does GameStop fix PS5s?

Why don't GameStop, EBGames, and similar stores like this advertise that they repair PS5s or the new Xbox consoles? They only fix PS4s or Xbox Ones. They don't repair consoles. They do however take trade-ins for defective consoles and keep them for spare-parts for refurbishing consoles.
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Does anyone buy broken PS5?

Yes, you can sell a broken PS5 through our platform. We buy both working and non-working PS5 consoles. Even if your PS5 is broken or experiencing technical issues, you still have the opportunity to sell it and potentially receive compensation for it.
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How to get a free PS5 from Sony?

Free PS5 consoles are available through Sony's contests and community promotions. Contestants must understand the specifics of each opportunity to participate effectively. Access to a free PS5 allows gamers to enjoy advanced features without financial investment.
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How long is PS5 warranty reddit?

The warranty period is only 52 weeks long, and I find it unreasonable that a repair can take up about 10% of the warranty with no repercussion.
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How do I run diagnostics on PS5?

How to perform the Self Diagnostics
  1. Press the HELP button on the remote control. Note: If your remote control does not have a HELP button, follow the steps below. ...
  2. Select Status & Diagnostics or Problem diagnosis. ...
  3. Select Self diagnostics.
  4. Select Start.
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How to use Sony warranty?

In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the product contains any such defect, Sony will either replace the product at no charge or refund the purchase price shown on your receipt from Sony or a Sony Retailer. This warranty is valid only in the country of purchase.
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