How long do PSN refunds take?

Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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Do PlayStation refunds go to your card?

You will receive a refund to the original payment method where possible*. For full terms and conditions, please visit the PlayStation Store cancellation policy. *This is not possible for the following payment methods: Bancontact (MisterCash), Paysafecard, and money vouchers.
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How long do PlayStation direct returns take?

Once we receive your return, we will process it within 5-7 business days. If the returned items are accepted, we'll ship your replacement order. You will receive a confirmation email once the order has been shipped. Once shipped, your order will be delivered within 1-2 workings days.
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Is PlayStation good with refunds?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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Will I get a refund if I cancel my subscription PSN?

Subscription Services

You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription.
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How To Get A Refund From Playstation Store (100% Works On PS4/PS5!)

What happens if I cancel my PSN subscription?

Once your PlayStation Plus subscription ends, content you previously downloaded at no cost as part of the subscription (such as monthly games) will no longer be available.
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Can you refund a PS5 game if you haven't played it?

Before initiating a refund, it's important to understand PlayStation's policy around returns. All games are eligible for a refund within 14 days from the date of transaction, as long as you have not started downloading or streaming them.
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Does PlayStation have a 1 800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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Can you refund a PS5 game if you played it?

How to start the PS5 game refund process. If you meet the criteria of owning a game for under two weeks and you've never downloaded or played it, then you can start the refund process. You can still try for a refund even if you have played the game, but you won't be getting your money back that way.
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How long do returns take to hit your account?

If you file a complete and accurate paper tax return, your refund should be issued in about six to eight weeks from the date IRS receives your return. If you file your return electronically, your refund should be issued in less than three weeks, even faster when you choose direct deposit.
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Can I send my ps4 to Sony to get fixed?

Repair Service & Warranty

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).
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Will PlayStation replace my PS5 controller?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced. First, make sure you have completed the troubleshooting steps above.
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What time do PlayStation support open?

Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.
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What is the phone number for PlayStation refund?

PlayStation Customer Service Phone Number (800) 345-7669, Email, Help Center.
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Can you refund 2k24 VC?

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders shows how you can request a refund for the purchased VC. The VC that was spent cannot be returned however.
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How do I talk to a human PlayStation support?

How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application.
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Can you talk to someone through PlayStation?

Joining a party on PlayStation®4 consoles allows you to communicate with group members via voice chat and text messages.
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Can Sony fix my PS4 without warranty?

MTC's trained technicians are available for both Warranty and Out of Warranty repair or service on all current Sony PlayStation products.
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Can I refund a game if I played it?

One, you must request the refund within 14 days of purchasing the game. Two, you have to have fewer than two hours of playtime logged on the game, which prevents you from speeding through a game only to return it and get your money back.
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How long can you return a PS5?

Returns Window:

For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return.
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When can you not refund a game?

Games and apps are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record. Offers that include virtual currency, consumables, and offers marked “non-refundable” are not eligible for refund.
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Do I lose my games if I cancel PlayStation Plus?

“Once your PlayStation Plus membership ends, content you previously downloaded at no cost as part of the membership (such as Plus Monthly Games) will no longer be available. However, free avatars and content you purchased at a discounted PlayStation Plus price is yours to keep.”
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How much is PSN for a year?

PlayStation Plus Essential is an ongoing subscription with a recurring fee of $79.99 charged automatically every 12 months. Expand this section for further details. If your PSN wallet doesn't have enough funds the subscription fee will be automatically funded from your default payment method.
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Do you keep PS Plus extra games if you downgrade?

When you downgrade your membership level, the downgrade will take place on your next payment date. Once the downgrading is complete, you lose access to the benefits exclusive to your previous subscription membership plan.
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