How long do you legally have to return an item?

A store is legally required to post its refund policy. If the store doesn't post any return policy, the law requires the store to accept returns within 30 days of purchase. There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies.
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Can I return something after 30 days?

Most retailers will require you to provide proof of purchase, such as a receipt or other records, in order to process your return. If the item has been used or is damaged in any way, it may be harder to return after 30 days.
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Is there a time limit to return goods?

If something's faulty – in other words it breaks the SAD FART rules – returning it speedily is crucial. Within 30 days. You can usually still get a full refund due to what's called your 'short-term right to reject'. After that only expect exchange, repair or part-refund.
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How long does a business have to refund you?

How long does a business have to send a customer a refund? There is no legal requirement regarding the time frame to process a refund, but the faster it can happen, the more satisfied a customer will be. Ideally, a business should aim to process a refund within 7 working days at the most.
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What is the US law on refund?

For example, in California, stores that do not accept returns within 7 days must clearly display their return policy. If this requirement is not met, customers may return products for a full refund within 30 days of the purchase.
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How long do you legally have to return an item?

What to do if a company won't refund you?

Get Outside Help
  1. Contact your state attorney general or state consumer protection office. ...
  2. Contact a national consumer organization. ...
  3. Contact your local Better Business Bureau The Better Business Bureau is made up of organizations supported by local businesses. ...
  4. File a report with the FTC.
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What is the standard return policy?

Failure to disclose a time frame for returns may result in customers trying to ship back items months or even years after purchase. A 15 to 30-day return policy is standard, but some businesses opt for 90 days, and others are willing to accept a return up to 365 days later, as long as you have the purchase receipt.
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Is it legal for a business to say no refunds?

There are no laws that prohibit no return policies, but there are laws that require businesses to clearly display their no return policy if they have one. Consumer laws in some countries also require businesses to accept returns for damaged or defective products, even if there's a no return policy in place.
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Do you get your refund in 21 business days?

(updated December 22, 2023) We issue most refunds in less than 21 calendar days. However, if you mailed your return and expect a refund, it could take four weeks or more to process your return.
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Why do businesses take so long to refund money?

Why does a Refund take Time to Reach Customers? Three main parties are involved in a successful payment refund – the payment gateway, the merchant's bank, and the customer's bank. Refunds take longer than transactions because they have to go through an elaborate process and involve the combined work of various systems.
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Can I return goods after 6 months?

6 months from the appointed day

No tax is payable by the person returning the goods. Commissioner may extend the peri-od by 2 months. If returned after that, tax is payable if the supply is taxable under GST (by the recipient).
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What is the return policy for products?

A return policy is a set of rules a retailer creates to manage how customers return and exchange unwanted merchandise they've purchased. These policies tell customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
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Do retailers throw away returns?

No matter where returns come in, the store or warehouse, they can still end up in a landfill. Sending in returns right away can help keep usable goods out the trash, according to experts.
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What stores have the longest return policy?

Top 10 Stores With the Best Return Policies for 2021
  1. Costco. Costco's generous policy allows for the refund of the purchase price of almost all merchandise purchased at the wholesale membership club without any time limit. ...
  2. Kohl's. ...
  3. LL Bean. ...
  4. Nordstrom. ...
  5. REI. ...
  6. Target. ...
  7. Home Depot. ...
  8. Walmart.
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Are return windows legal?

The retailer must conspicuously post its policy. Any return window that's less than 60 days must be noted, as well as any categories of goods that are excluded from the policy, such as final sale or clearance items.
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How do I prove a purchase without a receipt?

In many cases, bank or credit card statements can be used as proof of purchase. They detail where and when the purchase was made and can be especially helpful if a receipt has been lost. They may not be accepted everywhere, so it's good to check with the store or company.
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What do I do if my refund is taking longer than 21 days?

Call the IRS using these numbers:
  1. For individuals: 800-829-1040.
  2. For businesses: 800-829-4933.
  3. For those with hearing impairments: 800-829-4059.
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What does it mean if your refund takes longer than 21 days?

Things that can delay a refund:

The return has a claim filed for an earned income tax credit, additional child tax credit, or includes a Form 8379, Injured Spouse AllocationPDF. The time it takes a taxpayer's bank or credit union to post the refund to the taxpayer's account.
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What if it's been 21 days and still no refund?

Call 1–800-TAX-1040. That's 1–800–829–1040. If you're willing to wait for a refund, then they'll be able to take a look into your account, see what's delaying it, or if there's something that went wrong with it.
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Can you fight a no refund policy?

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices. Retailers that don't offer refunds must clearly display this fact at the place of sale.
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Can you dispute a no refund policy?

Credit card chargeback merchant rights

Unfortunately, merchants don't have many protections when it comes to fighting against chargebacks. Even if your store has a "no refund" policy, the Fair Credit Billing Act allows consumers to file chargebacks.
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Can I get a refund in cash if I paid by debit card?

debit card refunds. If you return a purchase made with a debit card, the amount of the purchase can be credited to your linked checking account as a debit card refund or you can sometimes receive cash back if you return an item in-store.
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What is a good return policy for a small business?

Other return fees: It's ideal to offer free returns, but some small business owners charge a small restocking fee to cover the cost of processing returns. Return deadlines: Be clear about any time limit to making a return. Common windows are within 30 or 60 days of purchase.
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How do small business handle returns?

While there's no blueprint for small business return policies, there are some things you may want to consider when creating one for your company.
  1. Choose To Allow Returns, Exchanges, Or Both. ...
  2. List It Everywhere. ...
  3. Set A Time Limit. ...
  4. Create Rules & Restrictions. ...
  5. Consider Return Shipping. ...
  6. Decide On Proof-Of-Purchase Requirements.
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What is a standard no refund policy?

A No Return policy is a policy set by some businesses stating that once a product is purchased, it cannot be returned to the seller. The sale is considered final once the customer has completed the transaction.
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