How long does it take Epic Games to email you?
If you can't find help for your problem, open the contact page and log in if you can. If you can't, select “I can't login.” Then, fill out the fillable forms and answer the questions to submit your request. Epic will email you with an update or solution within 2-3 days.How long does it take Epic Games to respond to emails?
We will make every reasonable effort to respond to your initial request within the time frames below: 24 hours for issues classified as Critical. 48 hours for issues classified as Urgent. Three days for issues classified as High.Why am I not receiving Epic Games emails?
Epic Games support emails are from the following domain: @support.epicgames.com. There are a few reasons that you might not see emails from Epic Support. Usually, it's because they're going to your spam folder or a filter is blocking the messages.Where is my Epic Games email?
Go to the Account portal and look at the email in the ACCOUNT INFO section. You'll be able to see the first and last characters and the domain of the email address connected to your account. If you remember your account password, you can reset your password in the PASSWORD & SECURITY section of the account portal.What if I can't access my Epic Games email?
If you've lost access to the email address currently associated with your Epic account, we recommend contacting your email service provider to try to recover access. Once you do it, make sure to secure it by using unique passwords and enabling 2FA for your email.HOW TO MERGE FORTNITE ACCOUNTS! (2024)
Is Epic Games customer service 24/7?
Our support specialists are ready to assist you and your project when you need us. All services are operated 24/7 by Epic.What if I dont know my email or password for Epic Games?
Please click or tap on the "forgot your password?" link located at the bottom of the sign-in page of the app/site. A password reset email will be sent to the email address associated with your Epic account (if you don't receive the reset email within 15 minutes, please check your spam or junk folder).How to access Epic Games account without email?
Alternative options that you could try:
- Check your browser's settings to see if you have saved your email and password for your Epic Games accounts.
- If you have any connected accounts such as consoles or social platforms, you can try to use them to access your Epic Games account.
How do I know if my email is verified Epic Games?
Log in to your account page. You'll see a yellow notification at the bottom of the screen if your email is unverified.How do I contact Epic Games by email?
Epic Games encourages you to contact them via their Help Center. But you can email your questions to [email protected] to access their customer service. If you have a problem, Epic Games might take a while to answer your email. The fastest way to get help is to use their live chat.How long does it take for Epic Games to send a verification email?
Please allow a few minutes for the code to reach your email inbox. Usually, if there is an error in sending it is resolved within a few minutes. Check your spam folders.Can you merge Fortnite accounts?
There is no way to merge two Epic Games accounts.Player Support is unable to assist with requests for merging accounts. If you want to connect an Xbox, PlayStation, or Switch account to your Epic Games account, go to your Accounts Connections page to do so.
What happens if Epic is not working?
If the Epic Games Launcher is crashing, not downloading or launching games, or otherwise not working as expected, here are some troubleshooting steps that often fix common problems: Check the Epic Games server status. Check for updates. Verify system requirements.Does Epic Games have live chat?
We offer live Chat in all languages that we support.How long does it take for epic to respond to a report?
In general, we will respond within 24 business hours.How fast are Epic Games refunds?
For self-refunded games or refunds requested from Player Support, refunds may take up to 14 business days to return to your account depending on the type of payment method you used. If you have not received a refund after this time period, please contact your payment method provider as they will be able to assist.Why won't Epic Games send me an email?
Check your spam folders. Note: If you have marked the support.epicgames.com, accts.epicgames.com domain as spam or blocked the address, refer to your email service provider's support page for steps to unblock the address or unmark it as spam. Whitelist support.epicgames.com.How long does it take for Epic to verify?
Create EPIC account and nominate the AMC to receive verification status updates from ECFMG. Your EPIC ID will be confirmed in 2-3 working days.Does Epic Games respond to emails?
Epic will reply as soon as they process your request.What if I can't remember my Epic Games email?
If you are logged into your account, you can go to your Account Management page by going to https://www.epicgames.com/account/personal/. There you can see an obfuscated version of your current email address. If you are unable to log into your account, you can use our self-service flow to help you find your email.Can you have 2 Epic Games accounts with same email?
For example, you would use your Switch login information here. Since Epic Games only permits one account per email address, you should have different logins for your Switch account and PlayStation account.How do I verify my Epic Games email?
Log in to your account page. You'll see a yellow notification at the bottom of the screen if your email is unverified. Click the click here to resend link in the yellow notification. This sends a verification message to the email address on the account.What to do if you don t have access to your Epic account email?
If you've lost access to the email address currently associated with your Epic account, we recommend contacting your email service provider to try to recover access. Once you do it, make sure to secure it by using unique passwords and enabling 2FA for your email.How do I change my Epic email without access to my old email?
To change your Epic Games email, you will need access to your current and new email address. If you don't have access to both emails, you can use Epic Games' support and submit a help ticket to change your account email.Why can't I log into my Epic Games account?
If you are attempting to log in with your Epic Games account credentials, and you are repeatedly being returned to the login page, try clearing the cache of the browser, and then enter your login information again. Alternatively, try opening this link in an Incognito window or an alternate browser to log in.
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