How long does it take for PlayStation to repair a console?

Before sending in your product please ensure you have removed any user profiles from your PlayStation Portal™ remote player if possible. How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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Will PlayStation repair my console?

Information about the out of warranty refurbishment process of your PlayStation console. The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee.
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How does Sony repairs work?

Sony service centers provide repair and maintenance services for Sony products, such as televisions, cameras, and audio equipment. Customers can bring their faulty products to a Sony service center for diagnosis and repair, or they can contact the center for assistance and schedule a repair appointment.
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Can you send your PS5 to Sony for repair?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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How long does PS5 repair take reddit?

Took about 2 weeks to receive the box to send my ps5 to Sony, once Sony received it took about 9 business days for them to repair it and now I'm waiting on my console to be returned to me which Sony would take about 5 business days. So about a month, its a long process for sure. I submitted mine for repair on Nov.
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3 "Repair Shops" Tried to Fix This PS4 - Let's Try to Save It!

How do I check my PS5 repair status?

To check the status of your repair, enter the product and serial number, or the service notification number. If you have any questions about your repair, please contact the repair service center listed on your status results.
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Does Sony fix PS5 for free?

If the device breaks within the warranty period, PlayStation will repair the device for free. However, the limited warranty only covers manufacturing defects. So, if you break your console by spilling liquid or by dropping it, you won't be able to use the limited warranty to repair it.
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How long does a PS5 repair take?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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Can Geek Squad fix my PS5?

If there's a failure from normal wear and tear, we'll repair it. This could be a problem with an internal part or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
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What do I do if my PS5 is broken?

Whether it's caused by an accidental drop, water damage, or anything in-between, take your PS5 to your nearest CPR location for a free, no-obligation repair estimate. Depending on the issue, our technicians can diagnose and fix your device as early as the same day you bring it in.
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Why Sony getting sued?

Neill alleges that Sony required digital games and add-ons to be bought and sold only via the its online PlayStation Store, which charges a 30% commission to developers and publishers. The claim alleges customers have therefore paid higher prices for games and add-on content than they would have done.
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Why is Sony in a lawsuit?

Sony Interactive Entertainment was sued in 2022 on behalf of 9 million people in the UK. They'd all bought digital games or add-on content through Sony's PlayStation Store. The lawsuit accuses Sony of abusing its dominant market position.
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Where do I send my PS5 for repair?

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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How long is a PS5 warranty?

How Long Does a Manufacturer's PS5 Warranty Last? It lasts one year from the purchase date, which is par for the course for most manufacturer's warranties.
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Does PS5 leak liquid metal?

However, a lot of users are now complaining about the leakage of a liquid metal compound, especially on the vertically placed PS5 gaming consoles. Sony used liquid metal on the PS5 to improve heat dissipation, which is more efficient than conventional thermal material.
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Does GameStop repair PS4?

Can GameStop repair a PS4? No, GameStop does not have the resources nor the knowledge of fixing defect/broken consoles, but they will offer you to trade it in as defective for a considerable price towards a replacement console.
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Does GameStop fix PS5s?

Why don't GameStop, EBGames, and similar stores like this advertise that they repair PS5s or the new Xbox consoles? They only fix PS4s or Xbox Ones. They don't repair consoles. They do however take trade-ins for defective consoles and keep them for spare-parts for refurbishing consoles.
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Does Best Buy fix PS5s?

Yes Best Buy Fix the Ps4 ,Best Buy is a reputable electronics retailer that provides repair services +1(833)562-1543 for various devices, including the PS5. In this comprehensive guide, we will walk you through the steps of getting your PS5 repaired at Best Buy, ensuring a smooth process from start to finish.
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How much does a fixed PS5 cost?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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Why does PS5 take so long?

Think of your PS5's bandwidth as a highway; the more traffic (downloads) it has, the slower everything moves. Focusing on one download at a time is particularly effective for large game files or when facing the dreaded PS5 system software update taking forever scenario.
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Can I return my PS5 for a new one?

Initiate a return from Order Look Up

Go to Order Look Up and enter your order number, email address and billing phone number. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Select Confirm Return.
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Does anyone buy broken PS5?

Yes, you can sell a broken PS5 through our platform. We buy both working and non-working PS5 consoles. Even if your PS5 is broken or experiencing technical issues, you still have the opportunity to sell it and potentially receive compensation for it.
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How can I get a free PS5?

Participate in Online Communities. Online communities, including social media groups, gaming forums, and creators' channels, can sometimes host giveaways or contests where a PS5 might be up for grabs. Participation usually involves following the host, sharing content, or answering a question.
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What is free with PS5?

PS5 owners can choose to join different tiers of PlayStation Plus memberships that grant them access to various free games each month. Some of the best games you can play with a PS Plus Extra subscription include Ratchet & Clank: Rift Apart and most of the Uncharted series.
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