How long does it take Sony to repair PS5?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement PS5 console, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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Does Sony repair PS5?

Repair Notices

In order to have your PlayStation serviced, you must call Sony Interactive Entertainment (SIE / PLAYSTATION) at 1-800-345-SONY (7669) to obtain a Case ID Number. Alternatively, a service request can be processed through the PlayStation website.
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How fast is PlayStation repair?

Most Repairs Done in 45 Minutes or Less

Depending on the device problem and store location, our experts can complete most repairs in 45 minutes or less.
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How long does a console repair take?

Depending on the type of service in or out of warranty, your repair might take up to 14 working days.
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How long does PS5 repair take reddit?

Took about 2 weeks to receive the box to send my ps5 to Sony, once Sony received it took about 9 business days for them to repair it and now I'm waiting on my console to be returned to me which Sony would take about 5 business days. So about a month, its a long process for sure. I submitted mine for repair on Nov.
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I Sent My Brand New PS5 Back to Sony! Was it Fixed or Replaced?

Does Sony fix PS5 for free?

If the device breaks within the warranty period, PlayStation will repair the device for free. However, the limited warranty only covers manufacturing defects. So, if you break your console by spilling liquid or by dropping it, you won't be able to use the limited warranty to repair it.
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How do I check my PS5 repair status?

To check the status of your repair, enter the product and serial number, or the service notification number. If you have any questions about your repair, please contact the repair service center listed on your status results.
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How much does it cost to fix a PS5?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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Is PlayStation repair free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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What is the average lifespan of a console?

Video game consoles are usually sold on a 5–7 year cycle called a generation, with consoles made with similar technical capabilities or made around the same time period grouped into one generation.
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Does Best Buy fix ps5s?

Yes Best Buy Fix the Ps4 ,Best Buy is a reputable electronics retailer that provides repair services +1(833)562-1543 for various devices, including the PS5. In this comprehensive guide, we will walk you through the steps of getting your PS5 repaired at Best Buy, ensuring a smooth process from start to finish.
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How long is a PS5 warranty?

How Long Does a Manufacturer's PS5 Warranty Last? It lasts one year from the purchase date, which is par for the course for most manufacturer's warranties.
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Who can clean my PS5?

uBreakiFix® by Asurion store experts offer premium, quality game console cleaning services at an affordable price, so you can get back to your life quickly.
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What is Sony's repair policy?

Term: For a period of one (1) year from the original date of purchase of the product, Sony will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective.
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Does anyone buy broken PS5?

Yes, you can sell a broken PS5 through our platform. We buy both working and non-working PS5 consoles. Even if your PS5 is broken or experiencing technical issues, you still have the opportunity to sell it and potentially receive compensation for it.
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Does GameStop fix PS5s?

Why don't GameStop, EBGames, and similar stores like this advertise that they repair PS5s or the new Xbox consoles? They only fix PS4s or Xbox Ones. They don't repair consoles. They do however take trade-ins for defective consoles and keep them for spare-parts for refurbishing consoles.
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How do you fix a broken PS5?

Try these fixes:
  1. Manually restart. Push the Power button on your PS5 and hold it for 15 seconds to restart.
  2. Disconnect the power. Unplug the power cord. ...
  3. Power cycle the console. ...
  4. Switch the power cord. ...
  5. Try a different power source.
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Does Sony offer repairs?

For Sony Mobile (Xperia) products: If your product is Out of Warranty or suffered physical damage, please visit an Authorised Service Centre near you. If your product is still In Warranty, please Contact us to book a repair.
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Does GameStop fix consoles for free?

No they do not as a service, but if you have a warranty on a console and you meet the requirements, they will replace it for you with another and send yours back to their warehouse to be refurbished.
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How to get PS5 repaired under warranty?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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Why can t my PS5 read discs?

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-Ray disc, or DVD. PS5 consoles can't play burned discs or audio CDs. Access Safe Mode and select Clear Cache and Rebuild Database.
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Can a PS5 get damaged?

Yes. A power outage fried my ps5 and it took a month and a half to get it repaired from Sony.
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How much does it cost to fix a HDMI port on PS5?

The cost for an HDMI port replacement is $110 for a PS4 and $139 for a PS5. The cost of the repair may vary depending on the specific PlayStation model and the extent of the damage.
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Can power outage damage PS5?

Loss of power cannot physically damage a PS5 or any other console or computer. The worst thing that can happen is data corruption. Some examples in decreasing order of likeliness: a corrupt save game slot that won't load, a game that won't start or worst case the OS is corrupt and the PS5 won't boot.
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Can I return my PS5 to Walmart?

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.
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