How long does Nintendo take to process?

Most items will be back in stock and available for processing within 3-4 days. Please plan for one week processing for back-ordered items. Canceled: Your order has been canceled either by you or by Nintendo. Partial Ship: Part of your order has shipped and part of your order has not yet shipped.
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How do I track my Nintendo shipment?

You can track your order by clicking on the tracking link in your shipping confirmation email.
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How do I check the status of my Nintendo repair?

The best way to check your repair status is by checking your email. You will receive emails from Nintendo when our repair facilities receive the repair and again when your repair is completed and has been shipped back to you.
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What does preparing to ship mean Nintendo?

Yes, "item being processed" and "preparing to ship" generally mean that your item is on its way and you should expect to receive it soon. "
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What does awaiting shipment mean Nintendo?

When an order is marked as "awaiting shipment," it means that the order has been received by the merchant or seller, and they are preparing to ship the items to the buyer or customer. At this stage, the seller may be processing the order, packing the items, and printing shipping labels.
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How Long Does A Nintendo Switch Take To Charge? - Playbite

How long is awaiting shipment?

Well, the simple answer to this is 48 to 72 hours or two to three days. When your awaiting fulfillment process is over, users will receive an email that their order fulfillment process is complete and their order has been shipped off.
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How long does Nintendo service take?

Based on our current experience, the average processing time is less than two weeks. This time may vary depending on external factors beyond our control. If you have already returned your product to the repair service centre and would like a follow-up on your repair request, click here.
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What does processing to ship mean?

What does it mean when the order is processing? After an order is placed, it will appear as “processing.” This means the order is in the process of being picked, packed and prepared for shipment. Some order processing systems will notify customers during each step of the process, from order placement to delivery.
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What does finished processing order mean?

Item being processed" generally means that the seller has received your order and is preparing to ship it out, while "preparing to ship" usually means that the seller has finished processing your order and is getting it ready to be shipped out.
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Will Nintendo repair without proof of purchase?

The warranty on hardware products lasts for one year from the date of purchase. For accessories and games published by Nintendo, the warranty lasts one or three months from the date of purchase depending on the country in which the product was purchased. Proof of purchase is needed to receive warranty service.
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Will Nintendo repair a broken switch?

For your convenience, Nintendo offers a quick and easy-to-use online repair process.
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Do I need proof of purchase for Nintendo repair?

Booking a Repair

Please provide as much detail as you can about your Product and the repair required. If you are unable to provide proof of purchase with the Product you send to us, the Product will be considered to be outside of your Nintendo Warranty and a service fee will apply for any repair work undertaken.
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Why can't I track my Nintendo order?

You cannot check your delivery status on the My Nintendo Store website. Tracking information for the shipment is included in the email that is sent after the shipping preparations are complete, so please use that information to check the delivery status in the shipping company's inquiry system.
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Does Nintendo ship with UPS?

We are only able to provide tracking information on U.S. orders shipped via UPS or FedEx and Canadian orders shipped via Purolator. Tracking information is not available for items shipped via U.S. Mail or Canada Post.
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How are Nintendo switches shipped?

Nintendo Shipped Switch Consoles by Plane to Quickly Meet High Demand.
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Why does my package say processing?

What It Means: The package is currently being processed or transported to your delivering Post Office™. These types of tracking scans may appear multiple times from the same facility and/or on different days as it is traveling.
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How long does a 100% Nintendo Switch last?

For Nintendo Switch Lite, model number: HDH-001, the battery life is approximately 3 to 7 hours. For Nintendo Switch – OLED Model, model number: HEG-001 [product serial number begins with "XTW"], the battery life is approximately 4.5 to 9 hours.
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Will Nintendo refund?

You have 30 days after delivery of your order to return or exchange products purchased directly from the My Nintendo Store. Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered.
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Does Nintendo actually repair Joycons?

For your convenience, Nintendo offers a quick and easy-to-use online repair process. (This repair will be for your non-working Joy-Con controller only and is available in the U.S. and Canada only.) If you are located in a different country, contact the nearest Authorized Service Center in your region.
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Why does shipment take so long?

If there is a high demand for shipping services, there may be a capacity shortage, resulting in delays. It is especially true during high seasons, such as holidays, when several individuals send packages. Furthermore, if there is a shortage of available vehicles, this can cause shipping delays.
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Why is my order still awaiting shipment?

awaiting shipment. “Awaiting shipment” means that the order is ready to ship but the carrier hasn't picked it up or it has not been dropped off at the carrier yet. “Awaiting fulfillment” on the other hand means the order is being processed and is not ready to ship yet.
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How long can a package be pending?

Be patient.

USPS receives thousands of packages a day, and things can unexpectedly get delayed. So, if you see a “Package Acceptance Pending” status on your package, don't panic. Take a deep breath and know it'll likely update within 48 hours.
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