How long does Roblox support take to respond?

Generally, users can expect an answer within 24 to 48 hours. However, this timeframe isn't set in stone. Several factors can affect how quickly you receive a response.
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How long does it take to hear back from Roblox support?

Roblox typically responds in 24-48 hours.

Wait at least 24 hours to give them time to process your request. If they aren't busy, they may respond in 18 hours or so. It is totally possible for Roblox customer support to miss your email or support ticket. If they don't reply in 48 hours, it's okay to reach out again.
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What to do if Roblox support is not responding?

Response times can be up to a week. But in your case, for some reason, they are acting in an unconventional way. I suggest you call Roblox Customer Service, leave them a message and they will call you back regarding your request (+1 888-858-2569). Hope your problem is solved and that I could help!
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What time does Roblox support open?

The Roblox customer support line is available 24 hours a day, 7 days a week. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. The customer support number is toll-free.
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Can I call Roblox for help?

You may also contact us by phone at (888) 858-2569.
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What Is Roblox's Password?

Are kids allowed to call Roblox?

Roblox requires players to prove they are over the age of 13 to access the voice chat feature, says Knox.
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Why isn t Roblox responding to my appeal?

It's possible that Roblox is receiving a high volume of appeals and is experiencing delays in responding to them.
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Is a 1 day Roblox ban 24 hours?

User's account is disabled for 1 day or 24 hours from when the moderation action was initiated, after which the account can be reopened. User's account is disabled for 3 days or 72 hours from when the moderation action was initiated.
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Do Roblox appeals work?

Submitting an appeal does not guarantee the consequence will be removed. Content is something you made such as experiences, decals, clothes, group logos, or audio files. Although most content cannot typically be restored once moderated, the Appeals team will do their best to find a satisfactory resolution.
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Is Roblox support Israel or Palestine?

Users are attending events on the platform showing support for Palestine and Israel. Nearly four in 10 Roblox users are under 17. (Image credit: Getty Images).
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What is error code 292 on Roblox?

What is the Low Memory Warning (Error Code: 292)? When your device is running low on memory we will display a warning. This gives you the option to: Leave - You will leave the experience and return to the Roblox home page.
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How many reports does it take to get banned on Roblox?

There's No Magic Number

Roblox doesn't have a set number of reports that automatically leads to a ban. It's not like accumulating three strikes and you're out. Instead, the Roblox team reviews each report individually.
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Why isn t Roblox emailing me?

If you don't receive the email within a few minutes, check your Spam/Junk folder. If it still gives you trouble, you can also add [email protected] to your address book/contact list and try again.
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Can Roblox support help you get your account back?

If resetting your password doesn't work

If resetting doesn't work and you need help getting back into your account, contact Customer Support. We need to make sure we're talking to the original account owner.
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How do you get a refund on Roblox support?

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
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What happens when I delete my Roblox account?

Your account will be permanently deleted, and you will not be able to recover it. However, If you change your mind, you can always create a new one.
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Is Roblox facing a lawsuit?

Roblox faces a lawsuit from the parents of underage players, who claim that their children have been exposed to 'harmful content' on the platform.
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Will Roblox ban you for refunding Robux?

Additional moderation actions may be placed against accounts that abuse the refund system or complete unauthorized purchases, as this is a violation of our Terms of Use. An account may also be suspended for a period of time or removed from the Roblox website.
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Why did I get banned from Roblox for 1 day?

Understanding a Roblox ban

While temporary bans often last a few days, permanent bans, on the other hand, are forever. Some of the most common causes for being banned on Roblox are: Cheating or exploiting the game. Harassing or bullying other players.
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What happens if you get 15 warnings on Roblox?

Depending on the offence, bans might range from severe to mild. Users may be suspended or banned for varying periods of time. For warnings, you get 15 warnings before getting banned.
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Is Roblox warning for parents?

But is Roblox safe for kids? The unfortunate truth is: not always. Roblox allows players to create their own experiences — which means that secreted within the popular gaming platform is also inappropriate adult content, cyberbullies, scammers, hackers, and online predators.
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How to bypass Roblox ban?

Here's how to bypass a Roblox ban using a VPN:
  1. Sign up with a reputable VPN provider. ...
  2. Download and install the VPN app that's compatible with your device. ...
  3. Uninstall Roblox on your device and delete all files associated with it before using the VPN.
  4. Restart your device and open the VPN app.
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How do I contact Roblox support by email?

send an email to [email protected] and our customer service team will help!
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How do you contact Roblox?

You can contact a real person by dialing 888-858-2569 to contact Roblox customer service. The line is available at all times, but it uses an automated voicemail system, which means it might take a little bit for them to get to you and call you back. This line is normally used for very specific or confusing questions.
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