How long is a PS5 controller warranty?

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
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Does the PS5 controller have a warranty?

The PlayStation 5 DualSense controller is under warranty for one year after the purchase of it or the PS5 it came with - as long as it's under warranty, you can contact Sony and request your controller to be serviced.
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How long is the PlayStation 5 warranty?

Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( ...
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How long should PS5 controller last?

From our extensive testing, you can expect to get around six to 12 hours from the PS5's controller battery life from a single charge – with the top-end of the estimate being a rarity. That might not sound too bad, but the best Switch controller and the best Xbox controller can last over 40 hours.
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Will Best Buy replace my PS5 controller?

If the controller that came with your console stops working, we'll replace it. Get a one-time replacement for the controller that was included in the original box of your PlayStation console.
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How long is PS5 controller warranty?

Can I get my PS5 controller fixed?

Don't worry, we can help get your PlayStation® 5 controller back up and running. Asurion is your one-stop shop for troubleshooting, fixing, and maximizing your tech.
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Can I return my PS5 controller for a new one?

You should be able to get a replacement without any problems from the place where you bought the controller. If you have an optional controller, then sure you should be able to get a refund if that is what you want.
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How long does it take for Sony to replace PS5 controller?

How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
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How often should I clean my PS5 controller?

We recommend doing this once every 2 weeks to clean up any accumulated grime. Your controller will thank you.
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What breaks PS5 warranty?

This warranty shall not be applicable and shall be void if the defect in the SIE LLC product has arisen through abuse, unreasonable use, mistreatment, neglect, or means other than from a defect in materials or workmanship.
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How do I claim my Sony warranty?

In the U.S. and Puerto Rico, call (800) 942-SONY (7669). If Sony finds the Product contains any such defect, Sony will either replace the Product at no charge or, at Sony's discretion, refund the purchase price shown on your receipt.
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Can I send my PS5 to Sony for repair without warranty?

The Out of Warranty (OOW) service is an exchange service that consists of SIEE providing you with a fully refurbished PlayStation® console in exchange for your faulty PlayStation® console upon payment of the OOW fee.
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How to fix a PS5 controller drift?

How to fix joystick drift on PS5?
  1. Turn off your PS5 console.
  2. Locate the reset button on your controller, in a small hole in the center, at the back.
  3. Use a sharp object, like a paperclip or pin, to hold this button down for about 5 seconds.
  4. Reconnect the controller to the console using a USB cable.
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Will Sony fix PS5 controller drift for free?

If there is any defect in your Controller that is causing the drift, then chances are, you might get a replacement (essentially free of cost). Even if your console is out of warranty, you may want to contact the PlayStation support team after trying all the above-mentioned troubleshooting solutions.
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Can you replace the joystick on a PS5 controller?

If the stick module on your DualSense Edge™ Wireless Controller doesn't work properly or stops working, you can replace it with a new one. Left and right stick modules are interchangeable and can be attached to either side.
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How many years will the PS5 last?

Typically, consoles like the PlayStation have a lifespan of around seven years before they are replaced by newer models. With the PS5 nearing the end of its cycle, consumers may hesitate to purchase it, anticipating the release of a successor in the near future.
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Is it OK to leave PS5 controller plugged in?

Yes you can leave them on charger they are amber colored when charging, and then turn blue when charged. And yes you should be able to just unplug it without incident.
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Is Sony going to fix the PS5 controller?

Keeping a copy of your receipt and the controller's packaging can greatly increase your odds of getting a free replacement. Check the PlayStation Hardware & Repairs webpage. If your PS5 controller's warranty is still valid, Sony may fix its stick drift issue or even send you a new controller for free.
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How to claim a PlayStation warranty?

Visit https://playstation.com/en-gb/support for troubleshooting support or, depending on the product, to arrange a repair or replacement under your manufacturer's warranty.
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Can I return my PS5 controller to Sony?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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What to do with a faulty PS5 controller?

If you're having issues with your controller, try resetting it.
  1. Turn off your PlayStation®5 console.
  2. Disconnect the DualSense wireless controller from the official USB cable.
  3. Find the reset button inside the small hole next to the Sony® logo on the back of your controller.
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Does Best Buy PS5 warranty cover the controller?

A: You can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years. A: Hi there. Thank you for reaching out about this.
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Can I return an opened PS5 controller to Target?

Items that are opened or damaged or do not have a receipt may be denied a refund or exchange.
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