How much playtime do I need to refund a game?

It's also not restricted to "completing" a game, if you've played any game for less than 2 hours, and you've owned it for less than 14 days, you can refund for any reason.
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Can I refund a game with 2 hours of playtime?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).
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How long do you have to play a game to refund?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time.
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Can games be refunded?

Games and apps are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record. Offers that include virtual currency, consumables, and offers marked “non-refundable” are not eligible for refund.
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Does Steam ever deny refunds?

Valve's Steam support team handles refund requests on a case-by-case basis according to their refund policy. If your refund request has been rejected or denied, it is unlikely that you will be able to take back the decision and re-apply for a refund for the same item or purchase.
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How To Refund Game After 14 Days & 2 Hours Playtime (Tutorial)

Will Steam refund a game with 3 hours?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.
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Are Steam refunds easy?

Compared to other game platforms like Xbox or PlayStation, requesting a refund on Steam is relatively easy. Valve allows you to return games, preorders, DLC, in-game purchases, and unredeemed gifts. However, these items must fall under specific parameters: It needs to be a game you purchased through Steam.
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How many hours refund Steam?

Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. Third-party developers will have the option to enable refunds for in-game items on these terms.
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How many times can you refund a game?

You can only return an app or game for a refund once. If you buy it again you can't get a refund. If a refund is issued, you'll lose access to the item. If you buy multiple items in one purchase, you can only refund the entire purchase.
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Can you rebuy a game after refunding it?

You should still be able to purchase a game after refunding, but if the refund hasn't been approved yet, that could mess up the approval. As far as the price, if the sale is over, you wouldn't get the same price, you'd get whatever the price is in the store when you buy it.
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Can you refund a game on Xbox and keep it?

If we grant refund approval, you'll see the refund being processed on your Microsoft account, and you'll no longer be able to use the content. The refund may take a few business days, so you may want to check with your bank to ensure the applicable payment method has been properly credited.
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How long can you play a game on ps5 before refund?

Refund request has been made within 14 days of the purchase. Game has not been launched after purchase. *When you purchase in-game consumables outside of gameplay, they are delivered to you when you next launch the game. If you purchase in-game consumables during gameplay, they are delivered to you immediately.
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Where is refund in fortnite?

Click the Settings gear icon. Find and select the item you want to return and select it on the list. You can only return items purchased in the last 30 days. Click Use Return Ticket.
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What are the conditions to refund a game?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.
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What happens if you play video games for 2 hours?

The study found that playing video games for more than 2 hours daily significantly increased the risk of depressive symptoms in gamers. Participants in our case studies report the link between gaming disorder, depression, and social anxiety.
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What is the refund policy for game store?

If you are not happy with your purchase you have up to 7 days to return it to any of our stores for full refund. Subject to an assessment or inspection prior to a refund. Please ensure you retain your original tax invoice as well as all packaging, manuals and accessories to allow us to process the return in store.
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How many refunds can you get a year on Xbox?

Microsoft / Xbox policy only allows one (1) digital refund per Xbox account per calendar year. If you want to use up your one refund for this year on this game, then go for it. But, you won't be able to refund anything else this year if you buy something else by mistake.
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Can you get a refund twice?

A double refund chargeback occurs when a customer receives a refund from a merchant for a transaction and also disputes the same charge with their bank or credit card issuer, resulting in two refunds for a single purchase.
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What happens if you refund a game and buy it again Steam?

Yes you can, but don't go crazy with it. If support thinks you're abusing the ability to make refunds they have the right to remove access from refunds. No, refunding a game will not prevent you from buying it again. However, the time played when you did own the game, will count if you try to refund the game again.
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How long can you play a game on Xbox before refund?

Refund requests have to be made within 14 days after you bought the game. You can't have a significant amount of playtime in the game you're trying to refund.
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How do I refund a gifted game on Steam?

To request a refund for a Steam gift that has been played, you can follow these steps:
  1. Go to the Steam Support website.
  2. Click on the "Games, Software, etc." button.
  3. Select the game that you would like to refund.
  4. Click on the "I would like a refund" button.
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Is Steam generous with refunds?

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. I had two games I tried to refund, one (killing floor 2) had 1hr of play time and the other (evolve) had 5 hours of playtime.
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Is Steam refund policy 4 hours?

Valve will, upon request via Steam Support, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules they described, you can submit a request and they take a look at it.
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What is the success rate of Steam refunds?

The average indie game on Steam usually has a refund rate of around 10-12%. For your first indie game on Steam, it's expected you'll have a refund rate of around 15-18%.
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