How to get my PlayStation account back without phone number or backup code?

If you cannot receive a 2SV verification code, and you do not have 2SV backup codes, you will need assistance recovering your account. Contact us with your online ID (username) and sign-in ID (email address). Didn't receive a verification code text? Select Resend Code from the sign-in screen.
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How to get into PlayStation account without phone number or backup code?

If you don't have backup codes and cannot receive a 2SV verification code, you will need assistance recovering your account. Contact PlayStation Support with your online ID (username) and sign-in ID (email address).
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How do I reset my PSN password without a phone number?

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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How do I get my backup code for 2-Step Verification for PlayStation?

How to check your 2SV backup codes
  1. Sign in to Account Management and select Security.
  2. Select Backup Codes. Make a note of them and make sure to store them in a safe place for future use.
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How to change your 2-Step Verification phone number on PlayStation?

Go to your Profile page. Scroll down to Login & Security. Select "Change" under 2-Step Verification. Go through 3 steps to re-authenticate, change your mobile phone number, and enter the code to verify the new number.
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Have you lost access to your 2nd Step Verification phone : Contact Playstation Customer Support Help

How to get verification code from old number?

You may try calling that number and if someone picks it up, you can ask if they are willing to give you that code. They may suspect your call is a scam when you ask for the code, but if you can convince them, then they may give you the code.
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Where do I find my 2-Step Verification backup code?

Create & find a set of backup codes
  1. Go to your Google Account.
  2. On the left, click Security.
  3. Under "How you sign in to Google," click 2-Step Verification. You may need to sign in.
  4. Under "Backup codes," click Continue .
  5. From here you can: Get backup codes: To add backup codes, click Get backup codes.
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How do I call PlayStation support?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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How to get a verification code?

There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device.
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Can I recover my PSN account?

If you can't change your sign in method, contact PlayStation Support and provide your account details to recover your account.
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How to change phone number for PlayStation?

Select [Edit] for the security settings from the "Account settings" screen. Select [Edit] next to the Mobile Phone. To add a mobile phone number, select [Add a Mobile Phone]. Enter the mobile phone number and select [Continue].
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How can I reset my password without mobile number?

Try to Contact Google Support
  1. Go to Google Account Help Center.
  2. Look for contact options, including email assistance, live chat, etc.
  3. Follow the instructions of Google Support. For example, you may need to provide some crucial information about your Google account.
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How do I restore my PS4 without backup?

To wipe and restore your PS4, take the following steps:
  1. Go to settings and select Account Management.
  2. Select Deactivate and select Yes on the following screen.
  3. Sign back into your account and head back to the settings.
  4. From the Settings menu. Click on Initialization.
  5. Select Initialize PS4.
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How do I recover my locked PS4 account?

Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address). You are sent an email containing a secure link.
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How to get 2 step verification code for ps4 without phone?

How do you get the backup code? On the Ps4 go to Settings > Account management > Account information > Security > 2-step verification > backup codes. You should see 10 one time use codes. On the Ps4 go to Settings > Account management > Account information > Security > 2-step verification > backup codes.
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What is the 1-800-customer service number for Sony PlayStation?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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What to do if your PlayStation account is permanently suspended?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.
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How to get past 2-Step Verification if you lost your phone?

You have several ways you can get back into your account, depending on your circumstances.
  1. Use backup options. If you've lost access to your primary phone, you can verify it's you with: ...
  2. Sign in from a trusted device. ...
  3. Get a new phone from your carrier. ...
  4. Recover your account.
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How do I recover my 8 digit backup code?

Find your lost backup code

Search your Android device for: Backup-codes-username. txt with your username. For example, if your username is google123, search for: Backup-codes-google123. txt .
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Can you get past 2-Step Verification?

One of the easiest and, therefore, most common ways to bypass two-factor authentication is by simply utilizing the password reset function of websites and applications.
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How do I turn off 2-Step Verification without?

Turn off 2-Step Verification
  1. Open your device's Settings app and tap Google. Manage your Google Account.
  2. At the top, tap Security.
  3. Under "How you sign in to Google," tap 2-Step Verification. You might need to sign in.
  4. Tap Turn off.
  5. Confirm by tapping Turn off.
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How do I contact PlayStation support?

Dial 1-800-345-7669 to call PlayStation for immediate assistance.
  1. Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you're having.
  2. Have your account information handy so the representative is better able to assist you.
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