How to redownload games from EA?

To redownload EA games, log into the EA app (or Origin if you still use it) with your EA account, go to your Library, find the game, and click the download button; the games are tied to your account, not your PC, so they'll be there to redownload after logging in.
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How do I reinstall EA games?

Reinstall the EA app

Select the Start menu and use the search bar to find and open the Control Panel. Under Programs, choose Uninstall a program. Select the EA app and uninstall it. Reinstall the EA app, then try installing your game again.
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How to restore EA games?

1 Reply
  • click on a game you already have on your computer, it will start to download it anyway.
  • stop the download
  • go to your game library
  • click on the 3 dots to the game's tiles
  • click on ``repair''
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Does uninstalling EA delete games?

No, you won't lose your games when uninstalling the EA app because your ownership is tied to your EA account, not the app itself; however, you'll need to reinstall the games to play them again after you reinstall the app, and for games like The Sims 4, you should back up your saved game files (in your Documents folder) separately to be safe, as they're stored outside the main game install. 
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How to transfer games from EA accounts?

To transfer games or accounts, you may need to unlink your EA Account. Make sure you understand the risks. Games can't be transferred if one of the accounts has any type of ban on it. That includes bans for a platform account, game, or the whole account.
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EA App Add Games Without Redownloading Them

Can I merge two EA accounts?

Yes, you can sometimes merge two EA accounts, but it's complex, requires contacting EA support directly, and doesn't always transfer game progress or saves, with strict rules against merging accounts with bans or moving content from child accounts, so contact their live support for a case-by-case review. 
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Will I lose my games if I cancel EA Play?

Yes, if you cancel EA Play, you lose access to the games in "The Play List" (the subscription library) when your membership ends, but your progress and saves remain, allowing you to pick up where you left off if you resubscribe or buy the games outright. You keep any games you've bought separately or content from the 10% member discount, and progress carries over if you purchase a full game later, say EA Forums. 
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Will I lose my progress if I uninstall a game?

If the game supports Cloud saves, you'll keep any progress you've already made. If the game does not support Cloud saves, uninstalling a game from Epic Games Launcher might delete the files from the install location which could include the save files.
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What happens if I delete my EA account?

What happens when an EA Account is deleted? You'll lose access to your games. You won't be able to use any platform accounts that you've connected to your EA Account on another account. If this is why you're requesting a deletion, reach out to us so we can help you another way.
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Why are all my EA games gone?

If your game is still missing

Try clearing your cache. Select the menu icon (it looks like 3 horizontal lines) in the top left corner of the app, hover over Help, then click Restart app. If this doesn't work, log out of the app and back in again to refresh your Library.
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Can I recover deleted games?

Yes, you can often recover deleted games by reinstalling from the platform (Steam, Play Store, Xbox), checking your library's "Not Installed" section, or even using data recovery tools for PC files, but game saves might need cloud sync or backups; major deletions from support are usually permanent. 
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How do I recover my EA games account?

If you can't access the email account attached to your EA Account, get in touch with your email service provider (like Yahoo or Gmail) to see if you can recover it. Most providers let you recover your account by: resetting your password. answering security questions.
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How to restore EA game?

Try these steps to see if they restore your content.
  1. Check for app updates and install any that are available.
  2. Restart your device.
  3. Log out and log back in to your game.
  4. Try logging in to your account on another device if you have one.
  5. Uninstall and reinstall your game.
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Does uninstalling a game remove everything?

Your saved game data files aren't erased. Your progress should remain intact. Of course if it's still not working right after doing the uninstall/reinstall then your saved game data files might be what's corrupt. And if you delete them in order to fix the game, then yes you would be starting over from ground zero.
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Can I reinstall an app I deleted?

Yes, you can almost always reinstall a deleted app, especially if you purchased it or downloaded it from the official store (Google Play or Apple App Store), by finding it in your account's purchase history or "not installed" list and redownloading it without paying again, though restoring app data might require checking backups or game-specific cloud saves. 
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What is the Xbox warning ⚠?

The Xbox warning symbol (⚠️ triangle) on a game usually means you lack a valid license to play it, often because it left Game Pass, expired, you're on the wrong account, or it needs the disc, but it's frequently a frustrating bug where games are still playable; solutions involve hard restarting the console, signing out/in, or waiting for a patch. 
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How do I get my game progress back?

To get game progress back, ensure you're signed into the correct cloud account (Google Play/Game Center/Steam/Console), check in-game settings for a "Connect" button, restart the app, or reinstall it (after confirming backup). For PC/Steam, check local save folders like My Documents or %appdata% for backups; for consoles (PS5), use the "Sync Save Data" option in settings. 
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Will uninstalling an app delete everything?

Uninstalling an app removes it from your device, deleting local data like cache and settings, but it doesn't delete your cloud account data or company-stored information, which often remains accessible if you log back in or can still be used for tracking; to truly remove everything, you must delete your account directly with the app's company and check for lingering data in cloud backups (like iCloud or Google Drive). 
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Does uninstalling EA app delete games?

No, you won't lose your games when uninstalling the EA app because your ownership is tied to your EA account, not the app itself; however, you'll need to reinstall the games to play them again after you reinstall the app, and for games like The Sims 4, you should back up your saved game files (in your Documents folder) separately to be safe, as they're stored outside the main game install. 
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Do you keep EA Play games forever?

You'll keep your game progress if you don't manually delete your save files. If you rejoin EA Play after canceling or buy the games separately, you can pick up where you left off the next time you play. If you cancel your membership or it expires, any purchases you made with your 10% member discount are yours to keep.
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Does EA save game progress?

If you're playing your EA mobile game without linking to an account, your game progress will only be saved on the device you're using. You may lose game progress if your device gets reset to factory settings, you delete or reinstall the game app, or because of major updates.
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Where are EA games installed?

EA games are typically installed in a default folder within your Program Files, often under C:\Program Files (x86)\Origin Games (for older Origin) or a similar path for the EA app like C:\Program Files\Electronic Arts\EA Desktop\EA Desktop for the app itself, but you can find the exact location and change it within the EA app's settings or game properties. To find it, open the EA app, go to your game's Library, select the game, choose Manage > View properties, and it will show the file path. 
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Should games go on C or D drive?

For games, install on the D drive (or secondary drive) if you have a separate, larger drive, especially if your C drive (OS drive) is a smaller SSD, to keep your OS fast and games on a bigger storage space, preventing slowdowns and making system reinstalls easier; otherwise, if you only have one drive, put the OS and games on the SSD for fastest loading, but keep C drive space free. 
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Is EA Play 10 hour limit?

Yes, EA Play gives you a 10-hour trial for select newly released games before they fully launch, but for games already in "The Play List" (older titles), access is unlimited as long as you have the subscription. So, it's not only 10 hours for everything; the time limit applies specifically to early access for big new titles, and the clock runs even in menus, so manage your time wisely. 
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