Is it possible to get a refund on PS5?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Can I refund purchases on PS5?

Before initiating a refund, it's important to understand PlayStation's policy around returns. All games are eligible for a refund within 14 days from the date of transaction, as long as you have not started downloading or streaming them.
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Can I return my opened ps5?

All returned items must be in original condition, including all accompanying labels, cords, chargers, accessories, manuals, and other documentation. NOTE: For physical disc games to be considered in “original condition,” they must be returned, unopened, with all security seals intact.
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What is the refund method for ps5 console?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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Can you ask PlayStation for a refund?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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How To Get A Refund From Playstation Store (100% Works On PS4/PS5!)

Can PlayStation refund me?

Refund request has been made within 14 days of the purchase. Game has not been launched after purchase. *When you purchase in-game consumables outside of gameplay, they are delivered to you when you next launch the game. If you purchase in-game consumables during gameplay, they are delivered to you immediately.
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How long does a PlayStation refund take?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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What is Sony's return policy?

Products must be returned in the original packaging, with all included accessories, instruction sheets, and with bundled third party and/or Sony merchandise (if applicable).
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How to check refund eligibility PS5?

Receive refund

You can also use our online assistant (bottom right of your screen) to find out if your purchase is eligible for a refund.
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How long until you can't refund a PS5 game?

Requesting a PS Store refund

Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
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Does Sony fix PS5 for free?

IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE'S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE'S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ...
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Can I return a PS5 at Gamestop?

Except as provided below, unopened new products, including new software, hardware, accessories, collectibles, and unworn apparel (with tags attached) are returnable within 15 days of purchase. Unopened “special” or “collector” editions of video game software and hardware are returnable within 7 days of purchase.
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Can I return my PS5 back to Walmart?

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.
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Can I send my PS5 back?

If you are fond of the original packaging you can send us your console in any sturdy cardboard box. Protect your PS5 console by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories.
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How do I refund a game?

Explore refund request options
  1. Go to play.google.com.
  2. At the top right, click your Profile picture.
  3. Click Payments & subscriptions. ...
  4. For the order you want to return, click Report a problem.
  5. Select the option that describes your situation.
  6. Complete the form and note that you'd like a refund.
  7. Click Submit.
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Does cancelling PS Plus refund?

Can I cancel my PlayStation Plus subscription and get a refund? Yes, you can cancel your PS Plus subscription and receive a refund for the remaining months.
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How do I get a guaranteed refund on PlayStation?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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How do I file a claim on PS5?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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How do I cancel a purchase on PlayStation?

How to cancel an order on direct.playstation.com
  1. Go to Order Look Up and select the order.
  2. Select Cancel.
  3. If your order has been processed, it can't be canceled.
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Does Sony refund pre order?

If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund.
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Does PlayStation give refunds on Reddit?

Now they have a somewhat reasonable policy allowing one to be refunded for game content under certain conditions, namely that you haven't owned (downloaded) the game for more than two weeks and that you haven't played it for more than two hours.
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Does Sony have restocking fees?

15% restocking fees may apply. Return authorizations (RMAs) are valid for only 7 days from issuance, after which you are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to Product while in transit to Sony.
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Can I return a PS5 to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
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Can I get a refund after 14 days PlayStation?

Key Takeaways. You can get a PlayStation Store refund within 14 days as long as you haven't downloaded the item. To initiate a refund, visit the Refund Request page on the PlayStation website.
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How do I cancel my PlayStation subscription?

How to cancel your PlayStation subscription online
  1. Sign in to Account Management.
  2. Select Subscription.
  3. Select Cancel below the subscription you'd like to cancel. If you'd like to keep your subscription, select Reactivate Subscription to keep it active.
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