Is my Xbox broken if it won't turn on?

Xbox Series X|S, Xbox One X, and Xbox One S have an internal power supply that works in all regions worldwide. If your console won't turn on, it may simply need a power reset. Often, power issues are due to the power supply resetting after a power surge.
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How do you fix an Xbox that won't turn on?

How to Fix an Xbox One That Won't Turn On
  1. Make sure your Xbox One controller is connected. ...
  2. Check the power supply. ...
  3. Check the power strip. ...
  4. Try a different wall outlet. ...
  5. Reset the internal power supply. ...
  6. Ensure the Xbox One has proper ventilation. ...
  7. Check the console settings.
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What do you do if your Xbox is broken?

Submit a service order request

Sign in to the Device services site with your Microsoft account credentials. Select the device that you want repaired. Follow the onscreen steps to complete your service order request.
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Why is my Xbox One not turning on but making noise?

It's also possible that there's a problem with the power cord or the wall outlet. Try unplugging the power cord from the console and plugging it into a different wall outlet to see if that resolves the issue. Another possible issue could be with the hard drive.
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Why is my Xbox power brick orange and not turning on?

Power supply light is orange (not flashing)

Your power supply cables might not be plugged in completely. Unplug the cables from the back of your console, the power supply, and the wall outlet. Plug the power cables firmly back into your console, the power supply, and the wall outlet.
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How to Fix Xbox One Won't Turn On (Fast Tutorial)

How do I know if my Xbox One power supply is broken?

If the LED is off or blinking

You need to replace the power supply unit if the light is still off or flashing orange. Note for out-of-warranty consoles: The original Xbox One console is no longer manufactured by Microsoft, nor is the console power supply unit.
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How do I test my Xbox power brick?

Check the light on your power supply

Solid green or solid orange light: Your power supply is working. If your console won't turn on, try our Xbox 360 No Power Solution. Flashing orange, solid red, or no light: Your power supply may need to be replaced.
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How to hard reset Xbox One?

If the reset processes fail to complete on their own, you could also try the hard reset on the console. To do so, press and hold the Xbox's power button until it turns off completely. Unplug the power cord from the Xbox, wait for a few minutes, and plug it back in.
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What is Xbox One black screen of death?

If you've ever turned on your Xbox One® console only to find yourself face-to-face with a black screen, then you know how frustrating the so-called “black screen of death" can be. This software glitch blacks out large portions of the dashboard, effectively rendering the console unusable.
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Can an Xbox just stop working?

The most common reasons your Xbox is not turning on are hardware, software, and power supply problems. Here's why you may encounter these issues: The internal components of your Xbox are damaged or malfunctioning. The Xbox power cable is improperly connected or faulty.
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Will Gamestop fix a broken Xbox?

Gamestop no longer offers repair services for an Xbox One. If you are in need of repairing an Xbox one you should contact your local computer or electronics store as they might have the tools and knowledge to fix the console.
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Why is my Xbox Series S not turning on?

When an Xbox Series X or Xbox Series S doesn't turn on, there is usually a problem with the hardware, corrupt software or firmware, or a power issue. Hardware problems can be related to the power supply, power button, and other internal electronics that are best left to the professionals.
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How do you force start an Xbox?

How to hard reset an Xbox One. Hold the power button on the front of the console down for 10 seconds, releasing it only after the device shuts down. Disconnect the power cable and wait for an additional 10 seconds, then reconnect the power and turn the console back on.
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Is there a reset button on Xbox One?

How to reset your console
  1. Press the Xbox button  to open the guide.
  2. Select Profile & system > Settings > System > Console info.
  3. Select Reset console.
  4. On the Reset your console? screen, you'll see three options: Reset and remove everything. This option resets the console to factory settings.
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How do you reset an unresponsive Xbox One?

Disconnect and reconnect your console's power cable
  1. Turn off your console by pressing the Xbox button  on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. ...
  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn it on.
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Is there a fuse in Xbox One power supply?

Things to keep in mind:

Don't use an unlicensed accessory, such as a non-Microsoft replacement power supply, or any accessory that plugs in between your Xbox and its power supply. The Xbox power supply contains a fuse to help protect your console from power surges and excessive voltage. This fuse can't be replaced.
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What color should the light be on Xbox One power brick?

Steady white light: This means that the power supply is working correctly. The power brick is receiving power from the outlet, and your console is receiving power.
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What does hard reset mean on Xbox One?

You can also perform a hard factory reset (Deletes everything/ Settings back to defaults) or a soft factory reset (Keeps games and apps downloaded/ settings back to defaults) by follwing the steps on this link: How to reset your console to factory defaults on Xbox One.
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What does a hard reset mean on Xbox?

Re-enable Instant-on in POWER MODE.

Just hold down the power button till it shuts off, that hard resets. Hard reset just means the Xbox turns completely off and you turn it back on again. It will not wipe your games and such unless you click factory reset.
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When I turn on my Xbox the screen is black?

Solution 1: Power cycle your console

Unplug the console's power cable. Wait 10 seconds. Plug the console power cable back in. Press the Xbox button  on your console to turn it back on.
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How do I know if my power brick is bad?

If you're experiencing any of these issues, you may have a failing or completely failed power supply:
  1. Power-on Fails (system fails to start or lock ups)
  2. Spontaneous Rebooting.
  3. Intermittent lock ups during applications.
  4. Hard drive and fan fail to spin up simultaneously (+12 failure)
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Can an Xbox power brick go bad?

A flashing orange light indicates that the power brick is defective, but a solid orange light could indicate that the power brick itself is fine.
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Why does Xbox use a power brick?

Why does Xbox have a power brick? Because the power supply isn't internal.
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