What do you need to return a PS5?

Returns Requirements: In order to qualify for a refund, you must return the item within the applicable return policy period using the prepaid shipping label we provide to you, include the packing list or original purchase receipt, and identify the reason for the return.
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How do I return my PS5 console?

Go to direct.playstation.com and sign in. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. Find the order in question and select Return. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return.
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What to do before returning PS5?

Return checklist:
  1. Connect your USB drive to your PS5 console.
  2. Go to the home screen and select Settings > System.
  3. Select System Software > Back Up and Restore > Back Up Your PS5.
  4. When there are multiple USB drives connected, select your USB drive.
  5. Select the type of data you want to back up, and then select Next.
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Can you return PS5 if used?

b) Goodwill Returns Policy

Our voluntary 30-day return policy applies to all PlayStation Direct purchases. This means you can return your purchase for a refund as long as it's in its original condition.
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What are the requirements to refund a PS5 game?

Refund request has been made within 14 days of the purchase. Game has not been launched after purchase. *When you purchase in-game consumables outside of gameplay, they are delivered to you when you next launch the game. If you purchase in-game consumables during gameplay, they are delivered to you immediately.
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How To Get A Refund From Playstation Store (100% Works On PS4/PS5!)

Do you need a receipt to return a PS5?

Returns Requirements: In order to qualify for a refund, you must return the item within the applicable return policy period using the prepaid shipping label we provide to you, include the packing list or original purchase receipt, and identify the reason for the return.
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Can you return an unopened PS5?

Yes, you can return the unopened PS5 console to GameStop within their 30-day return policy for unopened items. GameStop's return policy allows customers to return unopened items for a full refund or exchange within 30 days of purchase, as long as the item is in its original condition and packaging.
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Can you return an opened PS5 to Gamestop?

We do not accept returns of:

Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts. Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.
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How long does a PS5 return take?

Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account.
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Can you return a PS5 to Walmart?

You have 90 days. I was quoted 30 days when I bought a PS5 a few months back. Don't take their word for it, sometimes the average employee doesn't have a clue. I know Walmart has an extended return policy going on for the Holidays though.
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How long is a PS5 warranty?

How Long Does a Manufacturer's PS5 Warranty Last? It lasts one year from the purchase date, which is par for the course for most manufacturer's warranties.
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Can a PS5 be returned to target?

Return details

This item must be returned to any Target store. This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
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How do I return my PS5 to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
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How much does it cost to fix a PS5?

Generally, repairs to the PS5 console range between $150 and $185. The highest repair cost would be if your console required a motherboard replacement which runs around $350.
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How do I contact PlayStation for a refund?

Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Next, you'll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. Choose the appropriate option for your purchase type. Tap on Request refund.
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Can I return a PS5 purchase?

Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles. You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Does Sony replace broken PS5?

For defects in material or workmanship within the warranty period, upon showing a proof of purchase, SIE LLC agrees for a period of one (1) year to either repair or replace this product with a new or factory recertified product at SIE LLC's option.
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What voids PS5 warranty?

Yes changing anything on the PS5 apart from the expansion drive voids the warranty and even that does if you use the wrong one.
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Can I return an opened PS5 game to Walmart?

Typically no store will take back an opened game unless it is defective and swap for the same title. If it is still sealed, you should be able to return it to any location of the store you bought it, but not any store.
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What is five below return policy?

At Five Below, we will gladly exchange or return unopened or defective merchandise with the original receipt or online order confirmation to ANY store location! Unopened or defective products may be exchanged for the same or different items of equal value at any time after the purchase date with the original receipt.
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What is the $5 monthly reward at GameStop?

Pro $5 Monthly Reward: These coupons provide $5 off one eligible item, such as games, accessories, collectibles, and hardware. Coupons can be used once in total, either in-store or online. A Pro Member can only use one (1) Pro $5 Monthly Reward coupon per month.
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How do I fix my stick drift on PS5?

How to fix PS5 controller stick drift
  1. Try adjusting the input threshold. ...
  2. Reset your PS5 DualSense controller. ...
  3. Clean the analog stick on the PS5 DualSense controller. ...
  4. 4. Make sure your software is up-to-date. ...
  5. Turn off your controller's Bluetooth, then turn it back on.
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What is the return policy for PlayStation?

Requesting a PS Store refund

Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.
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How do I check my PS5 receipt?

Enter the console's main menu and go to Settings. Go to Users and accounts, then the Account tab. Select Payments and subscriptions, then Transaction History. Choose a date range, then go to Continue.
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How long does it take to factory reset PS5?

After a few minutes, your PS5 will automatically reset itself and boot into the standard setup screen. If you're selling or trading in your console, you can stop here. If you're resetting for troubleshooting or anything else, proceed through the setup as normal.
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