What does it mean when your Nintendo Switch says you are not eligible to purchase or view information about this software?

This means that your date of birth indicates that you are under age 13.
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Why does my switch say unable to download the software or downloadable content because the purchasing user is not present?

This error message means that you are not using the primary console for the Nintendo Account that purchased the software. On a non-primary console, the software can only be started by the user that purchased it.
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Why does my switch say you Cannot play this software?

This error message can occur if you are trying to play a Game Trial when you are not eligible to play it. You may be trying to access the Game Trial when it is outside of the limited trial period.
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Why is my Nintendo switch not letting me buy anything?

Ensure your system has the latest system menu version installed. If the purchase cannot be made on Nintendo Switch eShop, try the following: Purchase the game or content through the My Nintendo Store. Wait a while and try again later, or try adding funds using a different payment method.
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Why does my Nintendo switch keep saying software error?

Verify that your console has the latest system update. Check for any available updates for the problematic software. Check for any corrupt data for the problematic software. Delete the problematic software and redownload it.
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Nintendo Switch: How To Fix Error You Are Not Eligible To Purchase Or View This Software

How do I get my software back on my Nintendo switch?

From the HOME Menu, open Nintendo eShop with the Nintendo Account that purchased the game. Select the picture of your icon in the upper right corner to access your Account Information. Highlight Redownload on the left side of the screen. A list of titles you've purchased will appear.
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How do I restore my switch software?

Complete These Steps:
  1. Ensure the console is powered off. ...
  2. With the console powered off, press and hold down the volume up (+) and volume down (-) buttons, then press the POWER Button to turn the console on. ...
  3. Once in recovery mode, select “Restore Factory Settings Without Deleting Save Data".
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Why is my Nintendo switch banned?

Information. This error code indicates the Nintendo Switch console you are using has been permanently banned from connecting online due to a breach of the user agreements. A breach of user agreements may include, but is not limited to, activities such as: Fraudulent or unauthorized transactions.
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Why can't i play a game on my Switch?

If the game does not start for any of the users on the system, then the Nintendo Account that purchased the game is no longer linked to the system. You will need to purchase the game using one of the Nintendo Accounts on the system.
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Does Nintendo accept debit cards?

If you do not have enough funds, you can add additional funds using the following methods: A valid VISA or MasterCard (e.g. credit card, debit card, or gift card).
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Why won t my Nintendo Switch download games?

Possible solutions

Check Data Management in the Nintendo Switch System Settings to verify that there is enough space on your system to complete the download. If there is not enough space, delete some content. Check Redownloads in the Nintendo Switch eShop (in your account information).
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Are Switch games locked to account?

If you change the primary console for your Nintendo Account, your games will not be playable by others on the system unless you make it the primary one again for your Nintendo Account.
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Why is my Nintendo not downloading?

Check "Data Management" in your console's System Settings to verify that there is enough space on your console to complete the download. If there is not enough space, delete some content. Check “Redownload” in your Account Information on Nintendo eShop for Nintendo Switch.
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Why does my Nintendo say you must have the software in order to play?

This message usually indicates that you are trying to start DLC. The full game is required to access DLC. for a game that is not present on your Nintendo Switch console. It does not indicate that there is a problem with your system.
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Why can't I play online with Nintendo Switch?

This error may occur if your internet connection is slow or if your network connection is unstable to due wireless interference or unresponsive networking equipment.
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How do I fix a corrupted data Switch?

  1. Highlight the icon for the game or application from the HOME Menu. The software icon for 1-2-Switch highlighted on the Nintendo Switch Home Menu screen.
  2. Press the + or – Button to open the software menu.
  3. Select Save Data Cloud, then select your user.
  4. Select Download Save Data.
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How do you activate a Nintendo Switch?

Complete these steps
  1. Connect the USB plug from the Nintendo Switch AC adapter into the USB connector on the bottom of the console, then connect the AC adapter into the wall outlet. ...
  2. Attach the Joy-Con controllers to the Nintendo Switch console. ...
  3. Follow the on-screen prompts to complete the first-time setup.
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Can I still use my Switch if its banned?

If you suspect your account has been hacked or if your Switch has mods or is jailbroken, you may have been banned from using Nintendo services. This means you won't be able to use the online store to make purchases or play online with other players.
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Does Nintendo ban stolen Switch?

Unfortunately, we are unable to remotely format a device or remotely block a Nintendo Account from being used. If you are interested in recovering the Nintendo Account from the device that was lost or stolen, please see Nintendo Account Recovery Process.
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What does banned Switch look like?

If Nintendo has permanently banned your account, you'll see the error code "2124-4007" or "2124-4508," and the message: "The use of online services on this console is currently restricted by Nintendo."
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Will I lose my games if I reset my Switch?

This option returns your Switch to its out-of-the-box state, deleting all saved data, screenshots, videos, Switch user names, web browser data, game data, and system updates. It will also reset system settings like parental controls to their defaults.
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What happens when you delete software on Switch?

Deleting software data will not impact your save data. Once deleted, software can be redownloaded using the same Nintendo Account with which it was purchased. If a microSD card is inserted, the save location will default to the microSD card when downloading or redownloading software.
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How do I check my Switch software?

From the HOME Menu, select “System Settings.” Scroll down the menu on the left-hand side and select “System.” The current system menu version will be displayed under “System Update.”
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Do you have to buy the software again if you delete the switch?

You can redownload the software by selecting the software icon on the HOME Menu. Delete Software: The software and the icon will be deleted from the HOME Menu. You can redownload it from the Nintendo eShop using the same Nintendo Account with which it was purchased.
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Why can't i update my Nintendo Switch?

Enter a different DNS in your system settings, and try the update process again. Try disabling your router's firewall, as this may be blocking necessary traffic. After performing the update, you can enable the firewall again.
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