What happens if GameStop loses my PSA card?

If GameStop loses your PSA-graded card during their service, they are obligated to compensate you for the fair market value (FMV), up to the card's Maximum Insured Value, as per their terms, meaning you'd get money back, not the physical card, but the payout depends on their investigation and agreement on value. While GameStop handles insurance while cards are with them, you might receive payouts around the raw card's value (e.g., around $200/card), though some users report getting refunds for high-value cards when GameStop loses them before they even reach PSA.
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What happens if GameStop loses a PSA card?

However, if GameStop determines, in its sole discretion, that your item(s) submitted for grading Services was lost, stolen, or damaged while in the possession or control of GameStop (a “Loss Event”), and the item(s) are not Doctored or Damaged Cards (as defined below), then GameStop will compensate you as provided in ...
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Will GameStop refund a lost package?

Yes, GameStop generally refunds or replaces missing online orders, but it's a process that requires contacting them, potentially filing carrier claims, and can involve waiting periods, with potential recharges if the package shows up later. You must report "lost in transit" or "delivered but not received" claims within 60 days of shipment via their online form. 
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Why won't GameStop buy my PSA card?

Psa put a ban on gamestop sending cards for a while because people besides managers were messing up the submissions. The ban has been lifted and cards can now be sent any day from gs to psa.
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Is it safe to send PSA cards through GameStop?

*GameStop guarantees the safety of your cards while in our possession. To the extent your cards are lost, stolen or damaged while in our possession, we will compensate for the fair market value of the card (but in no event more than the Max Insured Value). See here for additional terms and conditions.
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GameStop Lost My PSA Submission -- Here's What Happened (And If I'd Ever Grade With Them Again)

Why did GameStop charge me $27?

If you have a charge from GameStop on your card that you don't recognize, it may be your GameStop Pro Auto-Renewal. Your bank statement may reflect this charge as originating from Grapevine, Texas, or as a GameStop.com (Store 480) purchase. The amount ranges from $25 to $28 due to taxes.
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What Pokémon card is worth $60,000?

A Trainer No. 3 card from the 1999 Super Secret Battle is a famous Pokémon card known to sell for around $60,000 due to its extreme rarity, awarded only to the third-place winner of that exclusive Japanese tournament. Other cards like the Tropical Mega Battle Tropical Wind (potentially $65k+) or certain Charizard variants can also reach or exceed this value, with high-grade promotional and tournament cards commanding premium prices. 
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Can GameStop refuse a return?

GameStop retains final authority to accept or decline any item that is eligible for return. Under no circumstance will GameStop accept return of an ineligible item. GameStop may, in its sole discretion, refuse return of an item it deems to present a potential health or safety risk to any individual.
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Is GameStop still doing PSA?

What kind of cards does GameStop accept? We accept official PSA graded trading cards with the Lighthouse label. Our team is trained to analyze PSA graded cards for authenticity and to offer cash or in-store credit on cards rated 8,9, or 10.
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Does GameStop upcharge PSA cards?

Yes, GameStop charges PSA grading upcharges, which are additional fees from PSA if your card's final graded value exceeds the initial declared value tier you selected; GameStop acts as the middleman, passing these standard PSA fees (plus their own service fee, like $15.99-$19.99) plus any required upcharges, which you pay at the store when you pick up your graded cards. 
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Will GameStop give me a full refund?

Yes, GameStop gives full refunds, but only for unopened new items (within 15 days) and pre-owned items (within 7 days) in original condition, with specific rules for opened items (exchange only) and collectibles (shorter windows). A receipt/order number and valid ID are required, and they reserve the right to deny returns for abuse or policy violations, with refunds going back to the original payment method. 
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What do I do if I never get my package through GameStop?

We're sorry to hear that your item wasn't delivered to you. In order to get this resolved, please fill out the form below so we can assist you. PRO TIP: Copy your order number and tracking number from your order history or shipment confirmation email for accuracy.
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Can I get my money back for a lost package?

File a lost package claim with the shipping company.

A claim isn't required, but it may help you receive a refund from the seller (and in some cases, the seller might require that you file a claim with the shipper first). It helps if you have video proof that your package was indeed stolen.
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How much will GameStop give me for my PSA card?

GameStop buys high-grade (PSA 8, 9, 10) trading cards, offering up to $1500 in cash or store credit per card, with offers being final and based on their analysis for authenticity and condition, though specific payouts vary and often reflect near market value, especially for popular cards like Pokémon, Magic, and Yu-Gi-Oh!. 
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How much does PSA grading cost?

PSA grading costs vary significantly, from around $20-$30 per card for bulk Value services (with longer waits and lower declared value caps) up to hundreds or thousands of dollars for faster Super Express or Walk-Through services, depending on your card's estimated value and how quickly you need it back. The price is tied to the card's "declared value" (estimated post-grade worth) for insurance, with higher values incurring higher costs, plus potential membership fees and shipping.
 
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Can I sell my PSA cards to GameStop?

Yes, GameStop buys PSA-graded trading cards, specifically those with the lighthouse label and rated an 8, 9, or 10, offering cash or in-store credit for them, with a typical max value per card around $500-$1500, though offers are final and non-negotiable. They analyze the cards for authenticity and provide instant trade quotes, with Pro Members receiving trade bonuses.
 
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Is GameStop closing in January 2025?

Over 400 GameStop stores closed in January 2025 due to a decline in sales, a pace to close twice as many as the company did in 2024. Consumer shift to the online marketplace has led to a decline in revenue. This represents the highest number of stores that GameStop has closed in a single month.
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Is it safe to send cards to PSA through GameStop?

Sending cards to PSA through GameStop is generally safe and convenient, offering lower costs and easier submission, but it involves more handling by store staff, leading to concerns about potential mix-ups or damage, especially with high-value cards; it's a trade-off between convenience/cost and risk, with a good store/manager improving the experience. 
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Can GameStop deny a trade-in?

GameStop employees have the discretion to reject any item. Limit ONE item per customer. Additional Exclusions: Broken games.
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Is it illegal for a company to refuse a return?

There are genuine circumstances where you can legally refuse a refund – but only if: The item is outside the return window and not faulty. The reason for returning is not covered by statutory rights or your returns policy. The product is excluded (eg, perishable or custom-made goods).
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Can GameStop see my purchase history?

Yes, GameStop can see your purchase history, especially if you have a PowerUp Rewards account or used your phone/email, linking transactions to your profile for easy lookup in-store or online; they use this for returns, personalization, and to provide services, tracking purchases through their POS systems and databases. 
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What Pokémon card costs $1,000,000?

Pikachu Card This Rare Illustrator Pikachu Pokemon Card Sold For Nearly $1 Million Pokemon Jumbo Cards.
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Why is 1999 Charizard so expensive?

First Edition Charizard vs.

Many collectors discovered their old Charizard cards years later in childhood boxes—adding a personal story to the card's appeal. This mix of sentimental value and objective rarity makes the First Edition Charizard the holy grail of the hobby.
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How rare is Charizard?

Charizard's rarity varies hugely by card, from relatively common modern versions to extremely rare vintage holos like the 1st Edition Base Set, often considered the "holy grail," with special variants like Gold Stars or Topps Chrome being incredibly scarce, while in Pokémon GO, shiny Charizard is rare (around 1 in 5,000-10,000 encounters) but attainable through events.
 
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