What if my son accidentally bought Robux without permission?
Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.What to do if you accidentally bought Robux?
No—there's no way to get Robux back after a purchase.
- If your item is defective, you can contact Roblox support on their website. You must provide your username, item name, link to the item, and a detailed explanation of the problem.
- You can also contact support for unauthorized charges.
Can you get banned for refunding Robux?
Additional moderation actions may be placed against accounts that abuse the refund system or complete unauthorized purchases, as this is a violation of our Terms of Use. An account may also be suspended for a period of time or removed from the Roblox website.How do I stop my kid from buying Robux?
For additional parental controls, go to Settings (gear icon) and Parental controls. Here parents can disable chat or messaging, restrict access to a curated list of age-appropriate games, and set a monthly limit on how much money, if any, the child can spend on Roblox's in-game currency.How do you cancel a Roblox transaction?
Desktop or Browser App: How to Cancel
- Be logged into the account where the membership was bought.
- Open the gear icon in the upper right.
- Open Subscriptions.
- Click into Premium membership (will always be on top if active)
- Click “Cancel Renewal” and follow prompts to confirm.
How To REFUND ITEMS on ROBLOX...
Can I cancel a Robux purchase?
Accidental PurchasesReview the purchase confirmation window and decide if you want to finish buying the item. Select Buy Now if you would like to purchase the item. As a reminder, we will not be able to refund your items once you buy.
Can you refund Robux payments?
Whenever possible, we work with parents and customers directly as part of our permissive refund policy to provide a refund for unauthorized purchases. However, some third-party payment processors require refunds to go through their support services and Roblox is unable to refund charges for those providers.How do I cancel Robux?
To cancel via the Roblox Settings page:
- Be logged into the account where the Premium Membership was purchased.
- Open the gear icon in the upper right.
- Open Settings.
- Open Subscriptions.
- Click the Cancel Renewal button and follow prompts until the subscription is completely canceled.
Is there a way to disable purchases on Roblox?
Modify the Child Account Settings: Select the account for which you want to disable purchases and look for an option related to spending/purchase limits. Set Spending Limits: You can set the spending limit to $0 to effectively disable any in-game purchases.What are the Parental Controls for Roblox Robux?
To set a Parental PIN:From the Main Menu, select the 3 dots in the left hand menu to get to Settings. Step 2 – From the Settings menu, click on Parental Controls. Then, switch the toggle next to Parent PIN is enabled. If it's your first time setting a PIN, you will be asked to enter and confirm your 4-digit PIN.
Can you turn Robux back into money?
How to Cash Out. If you (a user of Roblox who is 13 years of age or older) have the requisite minimum amount of Robux in your account (as set out in the DevEx Terms), you will be presented with an option to exchange your Robux for U.S. dollars at the then current exchange rate set by Roblox ("Cash Out").How do I contact Roblox?
How do I contact Roblox directly? There are five ways to reach Roblox. You can call their customer support line at 833-202-8222 and leave a voicemail to receive a call back, fill out their online support form for general issues, or email their customer support directly to ask specific questions.Can I transfer Robux to another account?
No. Memberships and possessions, such as Robux and items, are non-transferable. Make sure you are logged into the correct account when buying a Membership. Need more help?Will Apple refund Roblox?
How do I request a refund? For payments made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon, you must contact those providers directly. Roblox is not able to process refunds made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon.How to stop a child from buying Robux?
Roblox parental controlsYou'll need to set up a four-digit PIN, authenticated via your email address. From there, tap the toggle to enable “Monthly Spend Restrictions”. The default is £0.00 per month (ie: no purchases allowed) but, if you want to dish out in-game pocket money, you can set this to any figure you like.
What is an unauthorized purchase on Roblox?
Unauthorized charges is a when you use a credit card and when you or the owner of the card cancels the payment, you get banned. Here is a image of it: It pretty much means if the parent said they never paid for robux, the account gets terminated.How do you cancel a transaction on Roblox?
Log into the account where the subscription was bought. You can do this from any device. Find the subscription you'd like to cancel and click the “>” button to see subscription details. Select “Cancel Renewal” and follow the cancellation confirmation prompts.How do I remove my Roblox payment?
On your Android phone or tablet, open the Google Play Store app . Tap Menu Payment methods More payment settings. If asked, sign in to pay.google.com. Under the payment method you want to remove, tap Remove Remove.How do I get Robux off of Roblox?
Ways to Get Robux
- You can sell avatar items on the Marketplace and get a percentage of the profit.
- Any user can build an experience and earn Robux in a variety of ways.
- The Developer Exchange program allows you to exchange earned Robux for real money.
Can you transfer Robux back into money?
The Roblox Developer Exchange Program (also known as DevEx) is a program that allows Roblox creators to exchange their Earned Robux for real money.Can you cancel Roblox payments?
You are able to cancel at any time before the renewal date. Even if you cancel the membership you will get the benefits until the expiration date. Memberships are non-refundable. To avoid a recurring charge it's better to cancel sooner rather than later.Can pending Robux be cancelled?
Roblox has a thing called pending robux in which the robux which you get from selling things are stuck in for several days up to a month. This is so that in case of any scams or something like that happening, Roblox staff can just remove the robux.
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