What is the 1 800 number for PlayStation?
You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions.How do I contact PlayStation by phone?
Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.How do I contact PlayStation direct?
If your goods develop a fault within the first 30 days after delivery, please contact customer service by using the chat functionality on the PS Direct website. For goods that become faulty after this period, please contact PlayStation Support via https://www.playstation.com/support/contact-us/direct/.How do I contact Sony customer service?
Home, Car & Portable
- For new repairs and assistance: 1-800-634-8606.
- Check repair status.
Can you talk to the PlayStation?
You can use your voice to control your PS4™ system from the home screen and other areas. To use voice commands, you'll need a headset, or you can use the microphones on your PlayStation®Camera. 1. Say “PlayStation”.How To Contact PlayStation Support | PlayStation Customer Service Number
What time does PlayStation customer service open?
Monday – Friday, 5:00 a.m. – 5:00 p.m. PST.Why can't i talk on PlayStation?
Troubleshoot PS4 console audio settingsIf you're having trouble with voice chat, try adjusting the following settings. Go to Settings > Devices > Audio Devices > Output Devices. If you are using headphones, select Output to Headphones to select what sound comes through headphones.
How do I recover my PlayStation account?
- Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
- You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
Is PlayStation support open on weekends?
We're excited to announce that our PlayStation Live Chat and Social Support will be available once again on Saturdays and Sundays between the hours of 9AM - 6PM PST starting this Sunday, May 17th.Does PlayStation have a direct?
The PlayStation ExperienceWhen you order direct from PlayStation, you get more than just spectacular games and innovative hardware. From launch-day delivery on pre-orders, to free standard delivery and 30-day returns, get your goods straight from the source.
How long does a PlayStation refund take?
If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.Can I return my PlayStation 5?
If you are fond of the original packaging you can send us your console in any sturdy cardboard box. Protect your PS5 console by wrapping it securely in bubble wrap. We only need the console, so please don't include any cables or accessories.How do I get past PlayStation 2 step verification?
If you've kept a record of your backup codes when setting up 2SV, you can easily recover your account.
- Try to sign in to Account Management.
- Click on Trouble Receiving Code? > ...
- Enter one of your 10 backup codes (each code can be used once) and select Verify.
- Click on Continue to sign in to your account.
Can you use PSN code too many times?
Tried redeeming a voucher multiple times? You can only use a voucher code once. Check your transaction history.How do I appeal a PlayStation suspension?
Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.Is PlayStation Network open?
PlayStation™NetworkAll services are up and running.
What are PlayStation business days?
Orders are processed for shipping Monday to Friday (excluding federal holidays), until 11am PT/2pm ET. Orders will not ship on Saturdays, Sundays or Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day).How to reset PS4?
How to factory reset PS4 consoles
- On your PS4, open the “Settings” menu.
- Select “Initialization.”
- Choose “Initialize PS4” for options on how you want to empty your system storage space.
- For a complete factory reset, select “Full.” This will delete everything but the operating system from your PS4.
Can I recover my PSN account without email?
If you can't access the email address for your account, contact us.Why can't I connect to PlayStation Network?
Can't connect to the internet? Check the PSN status page. Make sure your Wi-Fi is working with other devices. If you're experiencing Wi-Fi issues, contact your network Internet Service Provider (ISP) for further support.What should I do if I forgot my PS4 account and password?
If you forget your password
- Select (Account Management) or (PlayStation®Store) under (PlayStation®Network) in the home menu.
- Select [Forgot your password?] from the sign-in ID (e-mail address) and password screen.
- Enter your sign-in ID (e-mail address) and birth date.
Why can nobody hear me on PlayStation?
Look for the Mute Game Voice Chat option. If the Mute Game Voice Chat option is checked, uncheck that box. PLEASE NOTE: There is also a Mute All Microphones setting. If this option is checked, this setting will mute your mic, even if the mic is unmuted on the headset itself.Why can't I hear my PS4?
Check audio settings on the PS4: On your PS4, go to the Settings menu and select "Sound and Screen." Make sure the audio output settings are configured correctly. Verify that the audio output is set to the desired option, such as HDMI or optical audio, depending on your setup.Why can't i hear on PS4 but can talk?
PS4 Audio Settings: Check your PS4 audio settings to ensure that they are properly configured. Go to "Settings" > "Devices" > "Audio Devices." Make sure the "Output to Headphones" option is set to "Chat Audio" or "All Audio" based on your preference.
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