What is the return policy for steam deck?

For Valve Index, Steam Deck and related components and accessories (individually and collectively "Hardware") you have the right to cancel any purchase of the Hardware on Steam within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the Hardware purchased.
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Can I return an opened Steam Deck?

Steam Decks may be returned opened or unopened within 14 days of purchase. Pre-owned products can be returned for a full refund within 7 days of purchase.
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Can I return Steam Deck if I don't like it?

Steam deck return policy should follow Valve's policy which is a 14-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unopened, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
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How do I request a refund on Steam Deck?

Navigate to Steam Help (help.steampowered.com) and log in with your Steam account. Find the purchase you would like to refund and click on it. If your purchase is not listed, it falls too far outside of our refund window and is ineligible for a refund. Select the problem you are having with the product.
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Does Steam allow returns?

Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).
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Did you JUST buy a Steam Deck?

What is Steam return policy?

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store.
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Is Steam generous with refunds?

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store.
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How long is steam deck warranty?

Steam Deck Standard Limited Warranty

Valve's Steam Deck comes with a 12-month standard limited warranty. The Steam Deck's warranty chiefly serves to cover the console in the event of manufacturing defects.
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Can you trade in steam deck for OLED?

The answer is No. If you want the OLED Steam Deck then you have to buy it.
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How good is steam deck?

The core experience, for better or worse, is incredibly similar between the Steam Deck OLED and the original flavor. But if you're new to gaming handhelds and want to try one, the Steam Deck is my number one pick for its unbeatable mix of software support and efficiency.
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What happens if my Steam Deck breaks?

“If a Steam Deck comes in that is not covered by warranty, our team will reach out and offer to repair the device for a fee (if a repair is possible),” they explained. “This out-of-warranty repair service is completely optional, and you can ask for your device back if you prefer.”
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Will Steam reject refunds?

Valve's Steam support team handles refund requests on a case-by-case basis according to their refund policy. If your refund request has been rejected or denied, it is unlikely that you will be able to take back the decision and re-apply for a refund for the same item or purchase.
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Can Steam Deck be resold?

Selling your Steam Deck is safe and easy

Swappa lets you buy and sell directly with other users, so sellers make more and buyers save more. Get paid as soon as your Steam Deck sells, without waiting for your money!
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Does Steam refund for sales?

I recently purchased a game that is now on sale. Can I refund the difference? We are unable to refund the difference in price; however, you may request a refund for the initial purchase and repurchase the game at the current sale price.
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How powerful is the Steam Deck OLED?

Steam Deck OLED contains the same AMD CPU and GPU as the original model, meaning this isn't necessarily a PS4 Pro situation where you'll get massive gains in some games just by having an OLED vs. and LCD. Broadly speaking, if a game runs well on Steam Deck LCD, it'll also run well on OLED.
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Can I sell my Steam Deck to GameStop?

You can't even sell one to GameStop. So your best option is to try and find a smaller second-hand video game store to sell to or to sell your Steam Deck via eBay, Facebook Marketplace, or another online e-commerce site.
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Is it worth upgrading Steam Deck to OLED?

But is The Steam Deck OLED Worth It? - Yes, Yes it is

If you want to look at it piece by piece, the section above will be worth your time. But, if you want an answer about the entire device and whether it's worth it, I would say yes, it is worth the upgrade.
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Can I buy a Steam Deck and give it to someone else?

Yes, and each account on a Steam Deck will keep its own local save data and settings.
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Can I send my Steam Deck in for repair?

If you encounter an issue and need to send your Steam Deck for repair or replacement, devices will now go to one of our repair centers. Once there, our team will diagnose the device, repair if needed, then ship the fixed unit back to you. Repairs for issues covered by warranty are free of charge.
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Can I buy 2 steam decks?

You are also limited to one unit per account, so you can't purchase multiple limited edition models at a time. Valve mentioned that they see this Steam Deck model as an experiment to gauge demand and learn how they could do this themselves.
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Can you replace Steam Deck screen?

If you happen to damage your Steam Deck's display, our screen mod is a clear winner. At only $99, you not only get a replacement screen, but an upgraded one.
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Who loses money when you refund on Steam?

Steam's system mostly benefits players, but also Steam itself. Although obvious, it's important to note that Steam's return costs are minimal (as they are for any other retailer of digital goods). For each refund, Valve simply loses its 20-30% revenue share (which will depend on the game's sales).
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What reason should I give for Steam refund?

You can return a game you've purchased on Steam for any reason, whether it didn't meet your expectations, you couldn't play it because of performance issues or whatever the case may be.
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Which Steam refund is faster?

Yes the funds will be given and usable faster if you refund back to the wallet and not the original payment method. Reason being is that Valve keeps your money if you refund to wallet.
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