What is the Xbox exchange program?

The Xbox exchange program is primarily the Microsoft Trade-in Program, where you trade in an eligible used device (like an old Xbox, phone, or laptop) for cash or credit towards a new purchase, like a newer Xbox console. You get an appraisal, ship the device (with a prepaid label), and after inspection, receive payment via PayPal or bank transfer, or get discounts on new devices. There are also options to recycle old hardware through Microsoft's programs or buy certified refurbished consoles.
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Can I exchange my Xbox for a new one?

Yes, you can trade in your old Xbox (like an Xbox One) for credit towards a new one (like an Xbox Series X|S) through programs like the Microsoft Trade-In Program or retailers like GameStop and Best Buy, receiving cash or store credit, though selling it yourself often yields more value. You'll need to provide device details for appraisal, and it's crucial to securely wipe your data and factory reset the console before trading. 
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Can I exchange an Xbox instead of returning?

You can request a return or exchange on your Microsoft account Order history page.
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Does Microsoft have a trade-in program for Xbox?

Where can I trade in my Xbox? You can trade in your Xbox through the Microsoft Store Trade-In Program. Check your eligibility and receive an estimate through the Xbox trade-in value tool.
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Will Gamestop buy an old Xbox?

Yes, you can sell your Xbox to GameStop; they accept consoles, games, and accessories for cash or store credit, though you'll get more value with all original components, a Pro membership might boost trade-in value, and all trades need manager approval and are final. 
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Is an old Xbox worth anything?

A used Xbox One will sell anywhere between $5.00 and $115.00 The price you charge for your system largely depends on the model type and generation, storage capacity, and device condition.
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Does EB Games buy old consoles?

At EB Games, you can trade consoles, games, and accessories you've finished with, to save money on what you really want! If you're thinking about trading in, it's always a good idea to make sure you have everything you need in order to trade.
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How much will I get if I trade in my Xbox?

Xbox trade-in values vary greatly by model (Series X/S, One X/S/Original), condition (new, flawless, good, faulty), and retailer (Microsoft, GameStop, third-party buyback sites like BankMyCell or Back Market), but generally range from around $30-$40 for older Xbox One models to over $100 for newer Series S/X models in good condition, with private sales often yielding more. To get the best value, check the Microsoft Trade-In Program or use comparison sites, and consider selling on local marketplaces like Facebook Marketplace or OfferUp for higher offers.
 
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Does Walmart take Xbox trade-ins?

Yes, Walmart does sell Xboxes and has offered trade-in programs for used games and consoles in the past, but for direct buying of your used Xbox, you're better off checking specialized trade-in sites or Microsoft's own program for better value or store credit at Walmart for new purchases. While they sell many new and refurbished consoles, their trade-in for cash or high value on used hardware might not be as good as other options like Microsoft's Trade-In Program or other buyback services. 
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Where can I sell my Xbox for the most money?

SellCell is the best place to sell your Microsoft Xbox.
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How much will GameStop buy my Xbox Series S for?

GameStop's trade-in value for an Xbox Series S varies but is typically around $135-$190+ in store credit (Pro members get more) or roughly $135 for cash/gift cards, depending on if it's the 512GB/1TB model, its condition, and current promotions, but expect around $175 credit for a standard 512GB model in good shape. You get more store credit with a Pro membership than cash, but for the absolute best value, selling directly on platforms like eBay or Facebook Marketplace might net more. 
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Can a company refuse a refund?

Yes, a company can often refuse a refund, especially if you change your mind or the item isn't defective, but they generally must offer a refund, repair, or replacement for major defects, and there are legal "cooling-off" periods for certain sales. Companies can set their own policies (like "final sale" or "no returns"), but must display them clearly; however, these policies can't override consumer rights for faulty goods or specific legal protections, like the FTC's 3-day cooling-off rule for door-to-door sales. 
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How to swap to a new Xbox?

Note To move your things from Xbox One to Xbox Series X|S, all you need to do is sign in to your new console with your Microsoft account. When you do this, everything listed in the "What moves to Xbox Series X|S?" section below is transferred to your new console.
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What is the Microsoft trade-in program?

What is the Microsoft Store Trade-in Program? The Microsoft Store Trade-in Program powered by Teladvance (US) and Recommerce™ (EU) lets you trade in an eligible used device for cash payment. Just answer a few questions about the brand, model, and condition of your used device.
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How much do pawn shops give you for an Xbox One?

An Xbox One's pawn shop value varies widely by model (Original, S, X) and condition, but expect roughly $10-$100 for an original, $30-$120 for an S, and $50-$150 for an X, with pawn shops paying much less than resale, usually 25-40% of market value for quick profit. You'll get more for an X, with all cables, controllers, and games, and less for just the console. 
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Does Gamestop trade-in Xbox?

Yes, you can sell your Xbox to GameStop; they accept consoles, games, and accessories for cash or store credit, though you'll get more value with all original components, a Pro membership might boost trade-in value, and all trades need manager approval and are final. 
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Does game still accept trade-ins?

GAME employees have told Eurogamer the retailer is putting an end to game trade-ins from February 16.
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Does Walmart buy old consoles?

Yes, Walmart does offer trade-ins for video game consoles and games, often through their online portal or kiosks, providing eGift cards for used electronics like phones, tablets, and consoles, though in-store experiences can vary, with some customers finding it easier online for better value and consistent processing. 
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What is the Xbox warning ⚠?

The Xbox warning symbol (⚠️ triangle) on a game usually means you lack a valid license to play it, often because it left Game Pass, expired, you're on the wrong account, or it needs the disc, but it's frequently a frustrating bug where games are still playable; solutions involve hard restarting the console, signing out/in, or waiting for a patch. 
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Can I trade in my old Xbox for a new one?

Yes, you can trade in your old Xbox (like an Xbox One) for credit towards a new one (like an Xbox Series X|S) through programs like the Microsoft Trade-In Program or retailers like GameStop and Best Buy, receiving cash or store credit, though selling it yourself often yields more value. You'll need to provide device details for appraisal, and it's crucial to securely wipe your data and factory reset the console before trading. 
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Does Gamestop give cash for trade-ins?

Trade-in Your Stuff For Cash or Credit.

Now accepting trades on games, consoles, controllers, headsets, phones, tablets, smart watches, keyboards, microphones, external hard drives, memory cards, and more. What's your stuff worth?
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How much do EB Games pay you?

Average EB Games hourly pay ranges from approximately $26.79 per hour for Retail Sales Assistant to $28.32 per hour for Senior Retail Sales Associate. The average EB Games salary ranges from approximately $49,746 per year for Assistant Store Manager to $61,227 per year for Store Manager.
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Where to trade in Xbox?

You can trade in your Xbox at major retailers like GameStop, Best Buy, or directly through the Microsoft Store for store credit or cash, or use online buyback sites like BankMyCell, Back Market, or musicMagpie for cash, or even sell it yourself on eBay or Facebook Marketplace for potentially more money. 
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Can I sell my Xbox One to EB Games?

At EB Games, you can trade consoles, games, and accessories you've finished with, to save money on what you really want! If you're thinking about trading in, it's always a good idea to make sure you have everything you need in order to trade. Click here for more information.
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