What shipping carrier does PlayStation use?

Your package may be shipped using either FedEx or UPS.
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What shipping company does PlayStation use?

Your package is shipped using FedEx or UPS. To request that your package is held at a local FedEx/UPS location for pickup, call 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS).
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Does Sony use FedEx or UPS?

Shipping Carriers: We use several shipping providers – UPSP, UPS, FedEx, and DHL. Ground shipping: UPS Ground, U.S. Postal Service, or FedEx Ground may be used.
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How long does it take for PlayStation to ship?

Generally, eligible orders are delivered within 2-3 business days. Delivery to Alaska or Hawaii, military or diplomatic bases and certain zip codes may take longer. An attempted delivery on or before the delivery date meets our estimated delivery timeline.
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Does PlayStation direct deliver on release day?

direct.playstation.com offers a “Launch Day Delivery” option for shipping pre-order items to eligible addresses.
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PS DIRECT SHIPPED MY PS5 (2 DAYS) FREE

Does PlayStation direct ship with UPS?

Your package is shipped using FedEx or UPS. To request that your package is held at a local FedEx/UPS location for pickup, call 1.800. 463.3339 (for FedEx) or 1-888-742-5877 (for UPS).
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Does PlayStation ship on Saturday?

Orders are shipped during business hours, Monday - Friday. We do not ship on Saturdays, Sundays, or holidays.
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Can you track PlayStation orders?

You can go to your order details and select track my order. From there, you will receive up-to-date information about your order. Tracking information can take up to 48 hours to show up, even after you have received the shipment confirmation email.
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How do I track my PlayStation return?

We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement PS5 console, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
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Does PlayStation direct require signature?

Yes, it's signature required delivery.
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How does Sony transport their products?

Across our global operations, we transport goods by water and rail in bulk wherever possible in order to keep transport emissions as low as possible. The majority of our peripherals are bulk shipped from China and packaged locally, which substantially reduces the number of shipping containers used to transport them.
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Can I track my PS5 if it was stolen?

Can PlayStation track a missing PS5? You Need to Provide the Ownership Documents and IP Address while Filing Formal Police Complaint and then Reach Via Officer Incharge to SONY. Sony can use the IP address to track the location of your stolen PlayStation 5 whenever someone logs in using this console.
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Where does Sony deliver to?

Shipping is only available to customers within NSW, VIC, ACT, QLD, SA, WA, NT, TAS only for orders on store.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on store.sony.co.nz.
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How much is it to ship a PS5 through FedEx?

Naturally, having FedEx handle the packing will be at an additional cost. Using the example shipment details noted above, FedEx would cost roughly $82 (as of October 2023) when using the FedEx Home Delivery option.
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Can you track a PS4?

Your PlayStation can be traced by Sony for that they can use the IP address to track the location of your stolen PlayStation whenever logs appear on internet in using this console they can track the location and person.
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Can I ship a PlayStation through USPS?

How To Ship A PlayStation Console With USPS - And How Much Does It Cost? You may choose USPS Retail Ground Shipping to have your package delivered between 2 to 8 business days. A gaming console sent to another state via USPS will have a delivery cost under $100.
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How fast are PlayStation refunds?

If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within 3-5 business days after processing the return.
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How hard is it to get a refund from PlayStation?

If your purchase meets all criteria in the checklist below, you can request a refund at any time before the release date (if the release date has passed, within 14 days from purchase). If your purchase doesn't meet all criteria, it isn't eligible for a refund unless the content is faulty.
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Can I get a refund after 14 days PlayStation?

Items purchased from the PlayStation Store are subject to the PlayStation Store Cancellation Policy. We understand that there may be times when you want to return items. The law gives you rights to cancel an order within 14 days, but we also provide a goodwill returns policy allowing you to return items within 30 days.
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What does preparing to ship mean Sony?

Preparing to ship" means that the seller or retailer has completed the processing stage and is preparing to ship the item to you. Once the item is shipped, you should receive a tracking number to monitor the delivery status of your order.
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Can PlayStation cancel your order?

You can cancel your order within a few minutes of placing it to prevent the order from being processed and shipped. Go to Order Look Up and select the order. Select Cancel. If your order has been processed, it can't be canceled.
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Can you track a PlayStation with the serial number?

No unfortunately they cannot, however if you give your MAC address and serial number of the ps4 to sony customer support they can flag the ps4, that way if it ever gets sold to a pawn shop (or bought from one if they had been sold prior to you reporting) it will show up flagged on the system when the inspect the item ...
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Where is PlayStation located?

Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.
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How long does it take for Gamestop to deliver a PS4?

Delivery Information: Orders will be processed within 1 business day. Delivered within 2 business days after processing.
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