What to do if you can t verify your PlayStation account?

How to recover your account with 2SV backup codes online
  1. Try to sign in to Account Management.
  2. Click on Trouble Receiving Code? > Sign In Using a Backup Code.
  3. Enter one of your 10 backup codes (each code can be used once) and select Verify.
  4. Click on Continue to sign in to your account.
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What do I do if I can't verify my ps4 account?

If you can't receive the 2-Step Verification code by text or your authenticator app isn't working, you can still sign in using a backup code. After entering the verification code and selecting [Verify], you will receive 10 backup codes. Keep in mind the following: You can use each backup code only once.
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How do I verify my PSN account?

Select a verification method: Authenticator App or Text Message. Enter your mobile number or scan the QR code with the authenticator app. If the QR code fails, copy and paste the alphanumeric code on your app. Enter the verification code you receive via SMS or app and select Activate.
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What to do if PlayStation didn t send verification email?

Check your email's spam or junk folder to ensure the code hasn't been filtered there accidentally. Contact Support: If you've tried multiple times to get the verification code and it's not arriving, it's best to contact PlayStation Support.
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Why won't my PlayStation let me log into my account?

If you're having trouble logging into your PlayStation Network (PSN) account using your sign-in ID (email address), it may be caused by one of the following issues: The email address registered to your account has been deleted or no longer exists. You're trying to log in to an inactive or suspended PSN account.
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ps4 2024 2 step verification fix (FINALLY SIGNED IN TO MY ACCOUNT)

Why is PlayStation not letting me create an account?

This may be because you have lost internet connection or because PlayStation Network is currently undergoing maintenance. Please check your internet connection and visit the PSN status page. If you cannot create an account because your email address is already being used, please contact us to verify the email account.
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Why am I not getting my verification code from PlayStation?

Didn't receive a verification code? Select Resend Code from the sign-in screen. It could take a few minutes for the code to arrive. Restart your phone and try again.
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Can I recover my PSN account without email?

If you can't access your passkey, provide the verification information for your account, or open the password reset email, you need to contact PlayStation Support.
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How do I recover my PlayStation account?

PlayStation®Network
  1. Select (Account Management) or (PlayStation®Store) under (PlayStation®Network) in the home menu.
  2. Select [Forgot your password?] from the sign-in ID (e-mail address) and password screen.
  3. Enter your sign-in ID (e-mail address) and birth date.
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Where can I verify my PlayStation email?

Go to Account Management and select Create New Account. Enter your details and preferences and select Next on each screen. Verify your email address. Check your email for a verification message.
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How do I fix PSN authentication error?

Sign out of PSN and sign back in.
  1. Go to "Settings" then "Account Management" and select "Sign in".
  2. Enter your Sign-in ID (Email Address) and password and select "Confirm".
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Does PlayStation have a 1-800 number?

You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
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How to remove 2-step verification?

Turn off 2-Step Verification
  1. Open your device's Settings app and tap Google. Manage your Google Account.
  2. At the top, tap Security.
  3. Under "How you sign in to Google," tap 2-Step Verification. You might need to sign in.
  4. Tap Turn off.
  5. Confirm by tapping Turn off.
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How do I verify my PlayStation account on my phone?

  1. Go to Settings > Users and Accounts > Security > 2-Step Verification.
  2. Select a verification method: Authenticator App or Text Message.
  3. Enter your mobile number or scan the QR code with the authenticator app. ...
  4. Enter the verification code you receive via SMS or app and select Activate.
  5. Record your Backup Codes.
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How to switch PlayStation account email if you no longer can access the old email?

How to change your sign-in ID online
  1. Sign in to Account Management.
  2. Select Security from the sidebar.
  3. Click Edit next to Sign-In ID (Email Address). You may need to sign in.
  4. Enter your new email address and click Save.
  5. You receive an email to your new email address asking you to verify your new sign-in ID.
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How to get past 2-step verification if you lost your phone?

If you've lost access to your primary phone, you can verify it's you with:
  1. Another phone signed in to your Google Account.
  2. Another phone number you've added in the 2-Step Verification section of your Google Account.
  3. A backup code you previously saved.
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Why can't I connect to PSN?

Turn your console and router off and then on again.

If you're using WiFi to connect your console to the internet, try using a wired connection. For more connection troubleshooting, visit PlayStation Repairs.
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How to get 2 step verification code for PS4 without phone?

If you can't receive a verification code via text message or authenticator app, you can sign in by entering a backup code instead of a verification code. We recommend making a note of the backup code. Take a screenshot, for example. Select [Edit] for the security settings from the "Account settings" screen.
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How do I reactivate my PS4 account?

Activating your system

To activate your system after you first sign in, select (Settings) > [Account Management] > [Activate as Your Primary PS4] > [Activate].
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How do I recover my PlayStation ID?

You can find your PlayStation ID by doing the following:
  1. Go to Settings.
  2. Select User and Accounts.
  3. Select Accounts.
  4. Go to Profile.
  5. Select Online ID.
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How do I get access to my PlayStation account?

Access the sign-in screen by going to the home screen and selecting Settings > Users and Accounts. Select Account > Sign in.
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How to recover email without 2-Step Verification?

Please click on recover your Google Account or Gmail.
  1. Click NEXT.
  2. Enter the last password ***** remember and click on Next. If you don't remember the last password, please see the next step.
  3. If not, click on "Try another way," then follow the on-screen instructions to reset the password.
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How do I recover my PSN account without a backup code?

If you don't have backup codes and cannot receive a 2SV verification code, you will need assistance recovering your account. Contact PlayStation Support with your online ID (username) and sign-in ID (email address). Don't know my 2-verification for PlayStation 5. Let check.
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How do I call PlayStation support?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions. As the original purchaser, you will be responsible for inbound shipping costs and any packaging materials required.
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