What to do if your Xbox One won't read discs?

Perform a hard power cycle by holding down the Xbox button  on the console for 10 seconds. Once the console has completely shut down, press the Xbox button  on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it.
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Why isn't my Xbox One reading my disc?

Inspect and clean the game disc.

Take a close look at the back side of your disc. Are there scratches? Excessive scratches or smudges can prevent your console from reading a disc. If there are no scratches, then clean the disc.
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Why is my Xbox not accepting discs?

Clean the disc and disc Tray

The place to start when you're having trouble with a disc is making sure it's clean. A dirty disc or one with some scuffs and scratches is going to have trouble being read by the console. If the disc is dirty, clean it with a microfiber cloth and start the game again.
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How to clean the disc reader on an Xbox One?

Use the microfiber cloth to wipe down the area around the disc drive and get rid of any dirt, hair, or debris. Then use the soft-bristled brush to gently clean around the opening (or disc drive tray) or the can of compressed air to blow out any hard-to-reach particles.
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Why is my disc not coming out Xbox?

Solution 1: Restart, and then eject

After restart, press the eject button next to the disc slot to remove the disc. If this doesn't work, try to eject the disc using your controller. Press the Xbox button  to open the guide, select Home, highlight the game that is currently inserted, and press X  to eject the disc.
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XBOX One Disc NOT Reading - TRY THIS FIX FIRST

Why is my Xbox disc unreadable?

Excessive scratches or smudges can prevent your console from reading the disc. To clean the disc: Hold the disc by the edges without touching the top or bottom surface. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.
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Why is my Xbox One not playing DVDs?

There are several reasons why your Xbox One might not be reading DVDs. Here are some common culprits: disc issues, region mismatch, software glitch, hardware failure. The Blu-ray Player app, responsible for DVD playback, might need a refresh. Try uninstalling and reinstalling the Blu-ray Player app.
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How do you clean a disc that won't read?

Place a few dabs of toothpaste around the center of the disc. Spread the toothpaste over the disc with your finger, using straight motions from the center of the disc to the outer edge. Rub the toothpaste into the disc for 60 seconds before rinsing it off under cold water and drying it with a microfiber cloth.
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How to fix Xbox One disc not installing?

Solutions
  1. Eject the disc from your console.
  2. Press the Xbox button  to open the guide.
  3. Select Profile & system > Settings > System > Storage devices.
  4. Select Clear local saved games. ...
  5. Select Yes to confirm.
  6. Once your console restarts, try installing the game again.
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Which Xbox doesn't take discs?

Only the original Xbox One had a disc drive integrated. > Xbox One S/X doesn't have a disc drive, Xbox Series X doesn't have a disc drive, PS5 needs the disc drive bought separately and paired over the internet.
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How to hard reset Xbox One?

If the reset processes fail to complete on their own, you could also try the hard reset on the console. To do so, press and hold the Xbox's power button until it turns off completely. Unplug the power cord from the Xbox, wait for a few minutes, and plug it back in.
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How to fix a corrupted game on Xbox One?

It's possible that the installed game data is corrupted. To correct this, you need to uninstall and then reinstall the game.
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How to fix game disc could not be read?

If a disc won't play properly, start by checking the disc. A flaw in the disc could prevent the console from reading it. Hold the bottom side of the disc to the light to see any smudges or scratches. If a smear is the culprit, cleaning the disc often fixes the problem.
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How to access discs on Xbox One?

Insert a Blu-ray or DVD disc into your Xbox. Select the Blu-ray Player app when it appears. On the Blu-ray Player app details page, select Install. Your disc should start playing automatically.
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What does restarting your Xbox do?

You can restart, perform a full power cycle, or physically disconnect your Xbox console to reboot it completely and fix many common issues. This process does not erase any of your games or data. Note If your console appears to be frozen, see “Physically power cycle the console” below.
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Why is my disc drive not reading discs?

A dirty or scratched disc surface is the most common reason for a CD/DVD issue when inserted into a computer. Check the disc for damage and confirm that the disc is compatible with your computer. Clean the disc and check for damage: Clean any dust or smudges from the disc with filtered water and a lint free cloth.
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How do you fix a disk that won't read?

If the disc is dirty, you can try cleaning it with filter water and a clean cloth; or better yet, a specialized disc cleaning solution and cloth can be purchased in most electronic stores. Swap out the disc – if cleaning fails, your disc might be far too damaged to allow it to play properly.
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How to fix an Xbox disc?

How to fix Xbox disc errors
  1. Check for damage. Inspect the disc: Look at both sides of the disc. ...
  2. Clean the components. ...
  3. Test another disc. ...
  4. Update and restart your Xbox One. ...
  5. Change power modes on your Xbox One. ...
  6. Move your Xbox One. ...
  7. Reset your Xbox One.
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Why isn't my Xbox reading my disc?

Perform a hard power cycle by holding down the Xbox button  on the console for 10 seconds. Once the console has completely shut down, press the Xbox button  on the console again to restart it. Try your disc again. Wait a few seconds to see if the console recognizes it.
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Why wont my disc come out of my Xbox 1?

Solution 1: Restart, and then eject

After restart, press the eject button next to the disc slot to remove the disc. If this doesn't work, try to eject the disc using your controller. Press the Xbox button  to open the guide, select Home, highlight the game that is currently inserted, and press X  to eject the disc.
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Why is my disk drive not working Xbox One?

Usually, Xbox one not reading disc issue indicates that your game disc won't play or cannot be recognized when you insert the disc into the console. You need to see if there is dust or hair built-up in your drive. For this situation, just need to clean up your drive.
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How do I get my DVD to work on my Xbox?

Insert DVD or Blu-ray into Xbox One.

The disk drive is the black slit on the front-left side of the Xbox One console. The Blu-ray Player app will launch automatically and play the DVD or Blu-ray.
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Do all DVDs work on Xbox?

Supported regions and disc formats

The Xbox console can play Blu-ray discs and DVDs that are sold in the same region as the console. Note Xbox Series X|S consoles do not support 3D Blu-ray.
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Does Xbox One play burnt DVDs?

All are tool the movies industry and the hardware manufacture's are using to keep copying a disc, being played back, from a legally purchased movie etc... so to answer you question no, it will not play in your Xbox- none. The Blu-ray player on the Xbox One console only supports mastered Blu-ray discs and DVDs.
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