Why am I not getting my Robux back?

In general, we are not able to offer a refund for items purchased within an experience. All purchases with Robux requires users to click on a confirmation box as a precaution against making accidental purchases and many experiences also have a confirmation window for purchases with their in-experience's currency.
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Why is Roblox not refunding me?

It requires you to confirm your selection by showing the item, its price, and the Robux balance you'll have following the purchase. For all these reasons, you cannot get a refund on Roblox items purchased with Robux. Having said that, you can contact support in case your item is defective.
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Why is Roblox not giving me my Robux?

Please confirm on your order history https://account.microsoft.com/billing/orders/ if your Robux purchase was successful. If so, try to sign out and sign in back from your game or Xbox app. If it's still within 24 hours, please wait for it as sometimes it could take up to 24 hours.
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How do I get my Robux back from purchases?

No—there's no way to get Robux back after a purchase.
  1. If your item is defective, you can contact Roblox support on their website. You must provide your username, item name, link to the item, and a detailed explanation of the problem.
  2. You can also contact support for unauthorized charges.
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How long does it take for Roblox to refund you?

Creators also have the option to permanently delete a subscription. If this happens, you will no longer be able to access your benefits and will be issued a refund for the most recent subscription payment. Refunds may take 5-7 days to appear on your bank statement.
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How To Get Your ROBUX BACK On EVERY PURCHASE…

How long is 1,000 Robux pending?

The amount of time it takes for Robux to be pending depends on the amount of Robux being purchased. For purchases of 981 Robux or less, the pending period is usually 3-5 days. However, for larger purchases, the pending period may be up to 30 days.
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Will Roblox ban you for refunding Robux?

Additional moderation actions may be placed against accounts that abuse the refund system or complete unauthorized purchases, as this is a violation of our Terms of Use. An account may also be suspended for a period of time or removed from the Roblox website.
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What happens if you refund Robux?

Once disputed, Roblox will be unable to provide a direct or immediate refund due to the dispute process. Roblox accounts associated with unauthorized charges are subject to deletion. Unauthorized charges are against our Terms of Use.
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How do I get a refund on Robux on my Iphone?

Roblox refund
  1. Sign in to https://reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit.
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Why is my Robux not showing up after I redeemed it?

Make sure you're logged into the account where the gift card was redeemed in a browser. Navigate to the Gift Card redemption page or the Billing Settings page. On the Gift Card redemption page, your Available Credit will appear under the Redeem button.
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How long is 450 robux pending?

It can take from 5 days to 21 days. In my experience, pending robux usually takes a week. However, depending on the amount of robux pending, it may take longer.
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Why am i not getting my 450 robux?

If it still doesnt show up click the robux icon and check transactions to see if roblox has given you the 450 robux. IF there is no transaction, check your credit card to see if you actually paid for premium. IF you do see your card has been charged it's best to message Roblox to see if they can do anything about it.
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Why did i lose robux randomly?

Sometimes it's a private server (like everyone else said), oftentimes it's just a glitch, and finally, it's a hacker who used your account to buy a shirt, etc. for the exact amount of ROBUX you have in your account. Check your catalog to make sure you only have items that YOU purchased.
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Is it illegal to keep a double refund?

Intentionally manipulating transactions to receive a double refund constitutes fraud and is illegal. However, accidental double refunds due to processing errors or miscommunications are not illegal but may lead to financial losses for the merchant.
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Can I give Robux to another player?

Things You Should Know

There is no way to directly send Robux to another player in Roblox, aside from purchasing a gift card and sending it to your friend. You can send Robux by having them create a simple clothing item or game pass that you can purchase from them. You can also transfer group funds to any group member.
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Why is Roblox deleting my clothes?

Community clothes can be deleted if creator of clothing got banned or the clothing violents Roblox Guidelines.
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How do I know if my Robux is pending?

You can check your Pending Robux by viewing My Transactions. Additionally, as with all sales, these funds will be subject to a transaction fee.
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Do you get your Robux back if you delete a Gamepass from your inventory?

No it's not possible, if you remove an item, why would Roblox give it you back? Studio has a test mode which you can use to test purchases callbacks without actually spending robux. All you need to do is buying the gamepass in studio, it obviously won't add the gamepass to your inventory tho.
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Can I see my Robux purchase history?

Robux Spending History

Click your Robux amount. The My Transactions page will load. You can change the different transaction types displayed by selecting the filter option in the upper left such as the ones listed below. Summary: You can view your Robux incoming and outgoing summary.
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Why does Roblox keep charging me?

Premium Memberships purchased through the Roblox mobile app via iTunes and Google Play are recurring by default, and will renew at the end of their term using the original payment method. You can cancel at any time before the renewal date.
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How do I contact Roblox support?

Response times can be up to a week. But in your case, for some reason, they are acting in an unconventional way. I suggest you call Roblox Customer Service, leave them a message and they will call you back regarding your request (+1 888-858-2569).
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Why is my Robux still pending after 3 days?

Roblox has a thing called pending robux in which the robux which you get from selling things are stuck in for several days up to a month. This is so that in case of any scams or something like that happening, Roblox staff can just remove the robux.
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How long is 5 robux pending?

Typically, pending Robux should be credited to your Roblox account within a few hours, but it can sometimes take up to 48 hours or more. The processing time may depend on factors such as server load, transaction volume, and any potential delays or issues with the payment provider.
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Why is my Robux still pending after 7 days?

Pending sales is an anti-abuse/anti-fraud measure on Roblox that delays/holds transactions for up to 30 days depending on the transaction amount. The feature is designed to protect users from scams and other types of malicious activity on the platform.
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