Why am I suspended on PlayStation?

Every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt. This will be lifted once you have paid off the balance.
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How do I Unsuspend my PlayStation account?

Need help restoring access to your account suspended due to a chargeback? You can regain access to your account by paying the balance that is due.
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What causes a PlayStation account to be suspended?

Payment Issues: Chargebacks or disputed charges can trigger a suspension. Sometimes, even a failed payment due to credit card issues can lead to account restrictions. Security Concerns: Sony might suspend an account if they suspect it has been compromised or involved in fraudulent activities.
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How long do PlayStation suspensions last?

What's the difference between a suspension and a ban? Suspensions are normally temporary and bans are permanent. Suspensions usually last from one to seven days; but staff can make them longer at their discretion (depending on the offense). How can I find out why I was moderated?
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What can get you suspended on PlayStation?

PlayStation Safety will take action against any form of reported content that we verify as hate speech. If your offense is determined to be hate speech, your account will be suspended from PlayStation Network.
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How To Get Unbanned From PlayStation Network 2023 Tutorial - Working 100%

What happens if PlayStation suspends your account?

Can you still play games while banned on PS4? If your PlayStation Network (PSN) account or console is suspended, you will not be able to access PlayStation Network. This means that you will not be able to use some products and services, even ones you paid for.
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What is the longest suspension for PlayStation?

Depending on the severity, you may be suspended for 7 days, 14 days and even a month. Repeated suspensions may result in a permanent ban. Console suspension: Same thing as a normal suspension except you can not sign in to PSN with any account on your console.
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Can PlayStation suspend you?

Suspensions on PSN

For minor offenses, we may issue a warning but for more serious offenses, we may suspend a player's account, restricting access to PlayStation Network and other online services until the suspension is over.
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Can you sue PlayStation for banning you?

You can sue anyone at any time, the question is, would you win. unless you can demonstrate that PlayStation violated a protected class then no, you won't win. PlayStation/Sony don't even need a reason to ban you. They retain the unequivocal right to ban anyone at any time and suspend their services at any time.
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Can a second hand PlayStation suspension be lifted?

Can a second-hand PlayStation console suspension be lifted? No.
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Who to call if your PlayStation account is suspended?

1. Phone: You can call Sony customer support at 1-800-345-7669 (for PlayStation support) or 1-877-865-SONY (for general support).
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What does permanently suspended mean?

Related Definitions

Permanent Suspension means the occurrence and continuation of a Suspension for 12 consecutive months.
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Has Sony restored some suspended PlayStation accounts?

Sony has reportedly restored some suspended PlayStation accounts of people who were accidentally banned, reports The Verge.
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Why does my ps5 say services access is permanently or temporarily suspended?

Access to PSN has been suspended. If this error appears while using PlayStation™Network, your account may be suspended. Please check if you can sign in from another device such as a PC. If you cannot sign in from another device, your account is suspended due to a violation of the terms of service.
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How long is a chargeback suspension on PS4?

How long will my PS4 account be suspended for a chargeback? Until the chargeback is reversed.
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Can I call PlayStation support?

Visit playstation.com/help or call 1-800-345-7669 to receive a return authorization and shipping instructions.
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What happens if your console gets banned?

About device suspensions

A device suspension may include a temporary revoke of privileges on the console (such as communications or multiplayer), whereas a device ban permanently blocks an Xbox console or device from accessing the Xbox network.
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Can I create a new PSN account after being suspended?

It is very serious if the permanent suspension is accidental, of course, as while it's easy to make a new PlayStation account, there is no way to bring over purchases from another account. Any games, DLC, or digital credit owned by the player previously would therefore be lost.
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Does PlayStation monitor messages?

The voice chat feature does not actively monitor or record your conversations. It is strictly reserved for reporting online abuse or harassment.
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How do I fix my banned ps5?

If it was banned via it's MAC address then there's nothing you can do. No. Once Sony bans a console its entire serial number and mac address and any other identifying characteristics are logged on Sonys end. Once a console is banned it is basically a door stop.
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Does PlayStation listen to party chat?

Sony has clarified that only PlayStation 5 users will be allowed to send voice chat recordings for moderation purposes. Sony also assured that voice recordings will not be monitored.
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Is WS 116331 5 a permanent ban?

If this error appears while using PlayStation™Network, your account may be temporarily suspended: Please check if you can sign in from another device such as a PC or mobile device. If you cannot sign in from another device, your account is suspended due to a violation of the terms of service.
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Why Sony PlayStation gamers report being locked out of their accounts without clear reasoning?

PlayStation gamers reported being locked out of their accounts and games on PS4 and PS5 gaming consoles without any clear reasoning. Users of the gaming console, PlayStation 4 and PlayStation 5 reported being locked out of their PlayStation accounts and games without any clear reasoning.
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What does WS 37368 7 mean on PS4?

Your account has been suspended.
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