Why are games locked on my PS5?

Locked games on your PS5 console? If you see a padlock icon next to a game, it could mean there's a problem with the game's license. To verify that you have the license for the content, please follow the steps below. Make sure you are signed in to the correct account that was used to buy the game.
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Why is my PS5 not letting me play games?

Why PS5 Can't Start Game or App. A number of factors can cause the "PS5 was unable to launch the game or application" error. For example, it may be a PS5 system software version problem, storage device problem, system software, or game incompatibility problem.
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Are PS5 games account locked?

Like Sony keeps track of all the accounts tied to that system. If it's not registered, all those game tied to that account will be locked on the ps5.
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How do I restore my game license on PS5?

How to restore licenses on PS5 consoles
  1. Go to Settings > Users and Accounts > Other > Restore Licenses.
  2. Select Restore.
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Does PlayStation lock accounts?

When you create an account for PlayStation™Network (PSN), you agree to obey the PlayStation Network Terms of Service, which includes the Community Code of Conduct. If you breach these terms we may temporarily or permanently suspend your account.
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How to UNLOCK Games on PS5 (EASY) (2022) | SCG

Why is PS5 asking me to buy a game I already own?

There could be a few reasons why your PS4 games are locked on your PS5 and prompting you to purchase them again: Check if you are using the same PlayStation Network (PSN) account on both your PS4 and PS5 consoles. If you are using different accounts, your games won't transfer over to your new console.
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How do I activate my PS5 as primary?

Users on non-primary PS5 consoles will NOT be able to play the games you purchased from the PS Store, share your PS Plus benefits, or play your games offline. Select the "Settings" icon > "Users and Accounts" > "Other" > "Console Sharing and Offline Play > "Enable" to set a PS5 as the primary console.
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Why is my PlayStation account locked?

My Sony account is locked

"The maximum number of failed login attempts has been reached. Your account will be locked for 120 minutes to protect your security." After waiting 120 minutes, make sure the Caps Lock or Num Lock on your keyboard are not interfering with how you enter your password.
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Why do I have to restore licenses on PS5?

Restoring licenses on your PS5 is a process designed to help resolve any issues you may be experiencing with accessing games or content you've purchased. Occasionally, the information in your game library is different from the information stored on the game servers.
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Why can't i play PS5 games from extended storage?

You can store PS5 games on an external storage device, but you cannot play them directly from there. You have to copy the game data back to the PS5's internal SSD storage beforehand. The advantage: This is much faster than having to download the game again.
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Why can't i play PS2 games on PS5?

Can I Play PS, PS2, and PS3 games on a PlayStation 5? No. Technically, the PS5 doesn't really have backwards compatibility for PlayStation consoles before the PS4. Some of these games are accessible through PlayStation Plus, thanks to cloud gaming.
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How do you allow games on PS5?

You can also manage your child's request by going to Settings > Family and Parental Controls > Family Management, selecting your child, and then going to Allowed Games.
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How do I access my games on PS5?

Step 1: On the main menu of the PS5, scroll all the way to the right to Game Library. Step 2: Press down or the X button to open a new group of selections. Step 3: Now press up and then press right one time to land on Your Collection to display all of your purchased games.
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How many times can you activate primary PS5?

If you use your account on multiple PS5 consoles or PS4 consoles, you can only activate one each.
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Why can't i make my PS5 primary?

For example, if you have multiple consoles in the home, only one can be your primary PS5. Or if you're sharing games with a friend on another PS5, they'll lose access to those games once you do this. But if you have access to both PS5s, you can change the primary account as many times as you want.
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Do I have to buy my digital games again for PS5?

Digital Games: If you own digital copies of PS4 games, you can access them on your PS5. You will likely need to download them again on your new console, but you won't have to purchase them a second time.
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Can I buy a game on one account and play on another on PS5?

When you enable Console Sharing and Offline Play, anyone who uses your PS5 console can: Play your games and media even when the console is offline. Play games and media you've purchased and downloaded. Enjoy some benefits of your PlayStation®Plus membership, such as online multiplayer and Game Help.
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Why can't I download a game I bought on PS5?

Not Enough Available Storage

If your PS5's storage is full or doesn't have enough space to download a new game, then the download will not finish. Ensure your PS5 has enough storage capacity to download the game: Select Settings.
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How do I know if my PS5 is banned?

How do I know if my account or console has been suspended from PSN? If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We usually email you explaining why you've been suspended and how long it will last.
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How do I unlock my PlayStation account?

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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Are PlayStation games tied to your account?

PS4 download games is bound to your PSN account, as long as you don't forget your PSN account's password, you can log in on any PS4 and re-download whatever game you have bought with this account, though I remember the maximum number of PS4's you can simultaneously log in is 16, and only up to 2 of them can be set as ...
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