Why are my games not showing up on my new Switch?

This means that the game has not been purchased on the system, or that this is not the primary console for the Nintendo Account that originally purchased the game.
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How do I get my games back on a new Switch?

Select the icon in the upper-right corner to access your Account Information. Highlight Redownload on the left side of the screen. A list of titles you've purchased will appear. Highlight the game you want to redownload and select the orange icon to begin downloading the game and any DLC for it that you have purchased.
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What happens to my games if I get a new Switch?

Your games are tied to your Nintendo account, so logging into it on your new console should give you all your games. However, save data is saved to the SD card or hard drive, not the account (some games support Nintendo Online cloud saves, though). For those, it has to be done manually between the 2 consoles.
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How do I get games on my new Nintendo Switch?

Select Nintendo eShop on the HOME Menu to launch the Nintendo eShop. Select the account you want to use. Locate the game that you want to purchase, and select it to reach the game details page. Any DLC or In-Game Items associated with the game will also be available through the game details page.
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Why can't i see my downloaded games on Switch?

Check “Redownload” in your Account Information on Nintendo eShop for Nintendo Switch. Any games that have been purchased or redeemed on the console will appear here and can be redownloaded at no additional cost. Verify that the funds were taken from your Nintendo eShop balance.
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How To Fix Nintendo Switch Not Connecting To TV Or Monitor - Full Guide

Can you play games you bought on Nintendo eShop on another Switch?

You can play digital games you've purchased on any Nintendo Switch console that has been linked to your Nintendo Account. Please note that you can register one primary console per Nintendo Account. Once you've registered a primary console, your digital purchases can be played by anyone that uses the primary console.
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How do I see my purchased games on Nintendo?

Visit http://accounts.nintendo.com and sign in to your Nintendo Account.
  1. Select Purchase History.
  2. In the "Transaction History" section, select View history. Here, you can view account activity dating back up to two years. This includes any promotional or bundled download codes that came with your purchases.
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Do you have to repurchase games on a new Switch?

If you find a record of the purchase, you can redownload the content on your Nintendo Switch using the Nintendo Account that purchased the content.
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How do I transfer everything from one Switch to another?

On your new console (called the “Target Console”), go to "System Settings" > "Users" > "Transfer Your User Data." Follow the prompts until you are asked to choose between a Source or Target Console. Choose Target. Wait for the transfer to be done.
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Will my games transfer if I log into another Switch?

It's not possible to transfer digital purchases from one Nintendo Account to another. However, downloaded content isn't limited to the Nintendo Account that made the purchase. Anyone that uses the purchaser's primary console.
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How do I recover lost game data on a Switch?

To restore save data using the Save-Data Backup option

Tap Restore. Select the save data you wish to restore, and then tap OK.
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Can you have 2 switches with the same account?

Nintendo Accounts can be linked to multiple Nintendo Switch consoles, but you can only have one primary console at a time. The first Nintendo Switch console you use to connect to Nintendo eShop on Nintendo Switch will become your primary console.
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How do I unlink my Nintendo Account from my switch?

Select User information, then scroll down to the "Linked apps and services" section to view the accounts that are currently linked to your Nintendo Account. Select Edit in the "Linked apps and services" section. Select the checkmark next to Nintendo Network ID to remove the link.
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Why is Nintendo charging me?

If you see an unknown charge from Nintendo, it is possible the charge was: A recurring payment for a service or subscription that you authorized to automatically renew such as a Nintendo Switch Online membership.
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How old is my Nintendo Switch?

If you look on the back of the Switch in the center and at the bottom, right of the Nintendo logo it will tell you where and when it was manufactured.
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Why can't other users play my games on Switch?

If you change the primary console for your Nintendo Account, your games will not be playable by others on the system unless you make it the primary one again for your Nintendo Account.
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Can you transfer downloaded Switch games to SD card?

To transfer data from the system memory to the microSD card, select "Move to microSD Card". To transfer data from the microSD card to the system memory, select "Move to System Memory". Select the game you want to move from the list and follow the on-screen instructions.
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Can you play Mario Kart on two switches with one game?

A: If they are playing on separate consoles, yes. But up to four people can play Mario Kart 8 on the SAME console, and you only need one copy of the game for that. Helpful? Thank you for your feedback!
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Can I play my switch games on another console?

You can play digital games that you've purchased with your Nintendo Account on any Nintendo Switch console. Once you've registered a primary console, your digital purchases can also be played by anyone that uses the primary console. Other players will not be able to access your digital games on a non-primary console.
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Can 2 switches play together?

The Nintendo Switch family of systems supports multiplayer gaming options of all kinds. You can play together online or in the same room using one system or multiple systems*.
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Why is my Switch game not saving?

Did you close the software or turn off your console before saving? If software is closed or the power cut before you save, your recent progress will be lost. Before closing software, be sure to save first. Save methods differ by title, and in fact some software saves data automatically.
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Why did my Switch delete my data?

Check that you have selected the correct user if there are multiple user accounts on the console. Important: If a user account has been deleted, all save data associated to that user will also be deleted and cannot be recovered.
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How do I reset my Nintendo Switch without losing game data?

While holding both the + and - volume buttons down, press the POWER Button. When the "Maintenance Mode" screen appears, release both volume buttons. Select "Initialize Console Without Deleting Save Data", and follow the on-screen instructions to complete the process.
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Will I lose my game progress if I reset my Switch?

Initializing the Nintendo Switch will remove the following data: All data in the system memory, including software, save data, screenshots, and user information will be deleted, restoring the console to factory settings.
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