Why aren t my Switch controllers working?

Check that the controller buttons are working. Start System Settings from the HOME Menu, then select Controllers and Sensors ⇒ Test Input Devices ⇒ Test Controller Buttons to make sure that the buttons are functioning correctly. If any buttons are not working properly, please contact Nintendo Customer Service.
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Why is my Switch controller on but not working?

Ensure your console has the latest system update. Ensure the Joy-Con controllers are charged. Try to decrease the distance between the Joy-Con and the Nintendo Switch console. Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con.
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Why is my Switch control not working?

Try resetting your controller, or if you have more than one, try resetting one controller at a time. Detach the Joy-Con controllers from the side of the device. Take one of the controllers and press the small, pin-sized Sync button on the top or side, then press any other button on the controller to restart it.
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How do I get my controller to work on my Switch?

Wireless pairing procedure
  1. Select "Controllers" on the HOME Menu.
  2. Select "Change Grip/Order".
  3. Hold the SYNC Button on the controller you want to pair. (Release the button once the controller LED starts flashing.) ...
  4. When the message "Paired" appears on the screen, the pairing is complete.
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Why is my Switch controller not clicking?

If you don't hear a click even when the Joy-Con is fully inserted, or if it detaches immediately, it may be that the locking mechanism is damaged after the Joy-Con was dropped or as a result of some other impact.
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How To FIX JoyCon NOT Detected by Nintendo Switch in Handheld Mode!

How do you force reset a switch controller?

Reset the Pro Controller by pressing the SYNC Button once, then press any other button to wake it up again. Test the button input on the Pro Controller.
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Why aren t my joycons connecting?

If your controllers still won't connect, you can also attempt to access the Change Grip/Order option under the Controllers setting on your Nintendo Switch. From here, you can press both L and R on your Joy-Con to try and force them to connect to your console.
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Do Joy-Cons wear out?

One of the reasons Joy-Cons drift in the first place is that they use potentiometers. This technology deteriorates over time, resulting in incorrect readings that make your controller seem like it's possessed.
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Does Nintendo repair Switch for free?

If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty. Your screen is broken.
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Do Joy-Cons still drift?

The Root of Switch Drift

This problem has become so common that Nintendo decided to offer free repairs for drifting Joy-Cons, even those out of warranty. Despite this, the issue seems relentless, often recurring mere months after a repair, much to the distress of the gaming community.
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Why is my left Joy-Con not charging or connecting?

You can also check the rail on the joy con and the Switch for any dirt or damage that might interfere with the connection. - Try using a different charger or power source. If you are using a third-party charger or a USB port on your TV or computer, it might not provide enough power to charge your joy con.
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How do I reset my unresponsive Nintendo Switch?

If your console has frozen and is unresponsive, press and hold the POWER Button for at least 12 seconds to turn the console completely off. Then press the POWER Button again to turn the console on. * A Nintendo Switch is pictured here. There are differences with the Nintendo Switch Lite.
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Where is the sync button on Joy-Con?

You can also wirelessly pair the controller by opening the “Change Grip/Order” setting from the Controllers menu on the Home screen. You will then press the sync button at the top of the controller, which is the little button near the charging port and the L/R and ZL/ZR buttons.
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How do I reset my Joy-Con drift?

Simply go to the System Settings menu, and navigate to the Controllers and Sensors section. Scroll down to the option for calibrating control sticks, hit X to recalibrate a stick, and follow the on-screen prompts. Repeat for the second thumbstick, and you're all set.
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Does the Switch have a hard reset?

Hold down the volume up and volume down buttons, then press the power button. Continue holding the buttons until Maintenance Mode loads on the Nintendo Switch. Choose Initialize Console Without Deleting Save Data, then select OK. Wait for the console to finish resetting, restoring it to factory settings.
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What happens when you do a hard reset on Switch?

Initializing the Nintendo Switch will remove the following data: All data in the system memory, including software, save data, screenshots, and user information will be deleted, restoring the console to factory settings.
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Why won t my Nintendo Switch unfreeze?

Try a power switch reset

If your Nintendo Switch screen is frozen and can't turn off—and your console isn't working at all—you'll have to turn the device off. Here's what to do: Press and hold the Power button for 15 seconds to turn off the Switch. Ignore the Power Options screen.
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Why is my left Joy-Con not working?

Detach and reattach the Joy-Con again a couple of times. Test another Joy-Con controller with the console, if possible. The non-working controller(s) will need to be repaired. For assistance with Joy-Con, please contact us for support.
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Why is my left Joy-Con stick unresponsive?

Ensure the Joy-Con controllers have the latest controller firmware installed. Remove any skins or covers from the problematic controllers and calibrate the control sticks. If the issue is occurring with a specific game or application, try the following: Check for any available software updates for that game.
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Why is my left Joy-Con not turning on?

If the Joy-Con are displayed correctly on the console screen, but the player LEDs remain unlit, try the following: Attach and detach the Joy-Con two or three times. Reset the controllers by pressing the SYNC Button once. Then press any other button, such as the A Button to power on the controllers again.
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Is Nintendo being sued for Joy-Con drift?

A US judge has dismissed a Joy-Cons drift lawsuit against Nintendo.
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Why is my Switch controller moving on its own?

Sometimes controller drift can be due to a minor software issue. Thankfully, this can be addressed through a simple update. On your Switch, go to the Home menu. Then select System Settings > Controllers and Sensors > Update Controllers.
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What percent of Joy-Cons have drift?

UK consumer watchdog Which has released a new report that claims over 40% of Joy-Con controllers for the base Nintendo Switch are hindered by drift issues.
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Can Gamestop fix my switch?

No they do not as a service, but if you have a warranty on a console and you meet the requirements, they will replace it for you with another and send yours back to their warehouse to be refurbished.
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