Why can't I activate my Pokémon GO account?
Reboot your device, close apps that may be running in the background, and then try to log in again. If you are using an Android device, clear Pokémon GO's app cache by navigating to Settings -> Apps -> Pokémon GO -> Clear Cache. If you are using an iOS device, delete the app and install it again.Why can't I log into my Pokemon account?
You may receive “failed to log in” or “unable to authenticate” error messages if our servers are experiencing a temporary issue or your network connectivity is poor. Check to ensure your mobile device has a strong network connection, or wait a short while, then try logging in again.Why is Pokémon GO not working for me?
Ensure your Pokémon GO app is up to datePokémon GO works best when using the newest version of the app. If you're experiencing an issue with an older version of the app, please update your Pokémon GO app and see if this fixes the problem for you.
How do I recover my Pokémon GO account?
If you still can't log in or you forgot the email address you used to set up your Pogo account, go to our EA Help page and chat with an EA Advisor to recover your account.How do I link or validate my Pokémon GO account?
Linking a PTC account to Pokémon GO
- Create a PTC account at club.pokemon.com if you haven't already.
- Open Pokémon GO.
- Tap the Main Menu button.
- Tap the Settings button in the top-right corner.
- Tap Account.
- Tap the Link button under the Linked Accounts section.
- Follow the prompts to log in to your PTC account.
How to fix Please activate your account in order to play Pokemon GO
How do I activate my child's Pokémon GO account?
Parents Updating Child PermissionsChoose Pokémon GO Settings from the left-hand toolbar. Under Permissions for Your Child, you can select what features your child will have access to. Tap the checkbox below each permission to enable it for the child.
What happens when you link Pokémon GO accounts?
Once linked, you'll be able to sign into Pokémon GO using any of the login providers linked to your account, but note that you can only have one login linked for each login provider (e.g., only one Pokémon Trainer Club account, Facebook profile, Gmail address, or Apple ID can be connected at a time).Does Niantic delete inactive accounts?
If your Account is inactive (i.e., not used or logged-into) for a period of time, we will notify you via the Services or in the App prior to termination of your Account.Can I use my old Pokémon GO account?
It is not possible to recover or reactivate a deleted Pokémon Trainer Club account. Once a Pokémon Trainer Club account has been deleted, it is no longer possible to access any previous account details, including those for Play! Pokémon, Pokémon GO, or any other connected application or service.Did Pokémon GO delete inactive accounts?
Short Answer: No, Pokemon GO Doesn't Delete Inactive Accounts. Good news, trainers! Pokemon GO does not delete accounts just because they've been inactive.Is Pokémon GO no longer supported?
Pokémon GO is ending support for devices running on Android 7, “Nougat.” Trainers using devices with this operating system will no longer be able to access Pokémon GO in release version 285.0, which will be released starting on October 4, 2023.Is Pokémon GO down for maintenance?
We are not performing maintenance on our servers at this time. For information about the maintenance that occurred due to network outages, see [Online Service Status].How do I know if my Pokémon GO account is banned?
Disciplinary actions:If your account is issued a second strike, you will temporarily lose access to your Pokémon GO account. When attempting to log into the game, you'll be presented with a message stating that your account is suspended. You will not be able to bypass this message.
Why did my Pokémon GO account reset?
You may have inadvertently created another Pokémon GO account. This happens when you create a Pokémon GO account with one login method and later attempt to sign in with a different login method or email address.How do I contact Niantic support?
Explore with us
- Tap the Main Menu button. Once the app has launched, tap on the main menu button. ...
- Visit the Settings menu. Tap the Settings button on the top-right of the main menu. ...
- Open Support. Tap the Get Support option to open support.
Can you get banned for switching accounts on Pokemon go?
Could you get banned for having multiple Pokemon Go accounts? Niantic lists using multiple accounts as a TOS violation and a form of cheating. However, bans have been limited to players who hack the client or use programs that access the backend of the client, or players who spoof their locations.Can you get banned for having 2 Pokemon Go accounts?
Having multiple Pokémon GO accounts breaks game rules, leading to potential bans. It creates unfair advantages, disrupts fair play, and poses security risks. It also affect the game's balance and community spirit negatively.How do you get unbanned from Pokemon go?
Appeal a suspension for violating the Niantic Terms of Service. If you've been suspended for breaking the Niantic Terms of Service (ToS), please get in touch with our support team by using this form and selecting “Ban Appeal” from the issue type dropdown.How long does an inactive account last?
When you don't use your Google Account within a 2-year period, it's then deemed inactive, and all of its content and data can be deleted. Before this happens, you have the opportunity to take action in your account when Google sends you: Email notifications to your Google Account.What happens to a deactivated account?
Answer: Deactivating a user simply removes their login access as well as all Roles & Permissions assigned to them. If you choose to reactivate them later, their Roles & Permissions will need to be set up again.Can Pokémon GO accounts be sold?
What is the process for selling your Pokemon Go account? Selling of accounts is against the rules, so there is no set process for doing so. Please be aware that if you sell the account Niantic can ban permanently ban that account.Can I give my Pokémon GO account to someone else?
You won't be banned for doing it! But the terms and conditions of the game forbid sharing the account. But I don't think Niantic is going to ban your account just because your friend is using your account in a different city to play pokemon GO.Can you merge two Pokemon accounts?
Unfortunately, it is not possible to migrate any data, including game data, linked to a Pokémon Trainer Club account to another Pokémon Trainer Club account. We are also unable to combine data from two or more Pokémon Trainer Club accounts.
← Previous question
What happens if I stop the transfer from PS4 to PS5?
What happens if I stop the transfer from PS4 to PS5?
Next question →
What happens if you give up the Sheogorath shaped amber?
What happens if you give up the Sheogorath shaped amber?