Why can't I get into a game on Fortnite?

If you're having trouble logging into one of our games or if you were kicked out in the middle of a round or match, it may be due to a server outage. Check the Epic Games Status (Opens in a new tab) page to verify that our servers are up and running.
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Why is Fortnite not letting me into a match?

You may receive matchmaking errors when queueing in to play Fortnite Battle Royale or Creative mode. The errors below are mainly caused by a server maintenance or a network connection issue: Matchmaking error (#1): Weird. We couldn't connect to the match.
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Why can't I go into a game on Fortnite?

If you are still unable to join an experience after entering the correct PIN, the experience you are trying to join might be rated higher than what is allowed in your region. In this case, you will not be able to play it.
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Why can't I choose a game in Fortnite?

If you are unable to choose the game mode, try the following: - Press the Search / Magnifier button in the main menu - Type "Epic Games" - Switch to the Creators tab - Open Epic Games' page - Choose the mode.
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Why is Fortnite taking forever to load me into a game?

When Fortnite launches it needs to sync data between you, a hundred players, and the game servers. If this is taking a long time, it is typically an indication that there are connectivity issues.
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How To Fix Fortnite Crashes On PC (Chapter 7)

Is there an issue with Fortnite right now?

No incidents reported. Resolved - Fortnite, Rocket League, Fall Guys, and Epic Online Services log-ins and game services are back online now, thanks for your patience.
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How long will downtime be for Fortnite Chapter 5 Season 4?

Epic Games expects the Fortnite Season 4 downtime to last 5 hours.
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How do you tell if you're banned on Fortnite?

How can I view my Fortnite ban status or duration?
  1. Select the Sanctions and Appeals option.
  2. Click on Go to my Sanctions & Appeals.
  3. Click the Sign In button to sign into your Epic Games account.
  4. You'll be able to see the Sanctions applied to your account. ...
  5. You should see the ban status and duration.
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How to fix Fortnite if you can't join a game?

Try the following troubleshooting steps to fix this issue:
  1. Check the game server status (Opens in a new tab) to verify that there's no outage.
  2. If you're on PC, verify your game files: How do I verify game files in the Epic Games Launcher?
  3. If you're on console, try clearing your cache:
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How do I fix Fortnite couldn't start the game?

LS-0013: Game is unable to launch
  1. Verify the game files. ...
  2. Clear the Launcher cache. ...
  3. Update your operating system.
  4. Disable background applications. ...
  5. Games using another launcher in addition to the Epic Games Launcher. ...
  6. Confirm the version of the game you own is still available to play. ...
  7. Fortnite: Disable administrator privileges.
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How to fix Fortnite if it is not working?

How do I troubleshoot crashes, errors, and performance issues in Fortnite on consoles?
  1. Search Error Messages.
  2. Check for Game Updates.
  3. Check for Platform Updates.
  4. Clear Platform Cache.
  5. Reinstall Fortnite.
  6. Power Cycle your console.
  7. Contact your Platform Support.
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Why is Fortnite stuck on connecting?

This is the screen you see when you can't go past the "Connecting" window in Fortnite. Therefore, players with such an issue in Fortnite should check their internet connection. If that's the case, you should probably reboot your router before reloading Fortnite.
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Why is my Fortnite saying can't start game or app?

Clear the cache: Go to Settings > Storage > Extended Storage > Games and Apps > Fortnite > Options > Clear Cache. 2. Reinstall the game: If clearing the cache doesn't work, you can uninstall Fortnite and then reinstall it. Go to Settings > Storage > Console Storage > Games and Apps > Fortnite > Options > Uninstall.
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What time will chapter 6 season 4 start?

What time does Fortnite Chapter 6 Season 4 begin in your specific time zone? Fortnite's Shock and Awesome season releases tomorrow on Thursday, August 7. But if you want more specifics, the exact times for Chapter 6 season 4's release. Servers go down somewhere between 1:30 and 2 AM EDT when the battle pass expires.
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What's the rarest Fortnite skin?

Rarest Fortnite skins in 2025
  1. Galaxy. Galaxy is another skin that required a very expensive purchase to obtain, making it one of the rarest Fortnite skins / Image credit: Epic Games.
  2. Honor Guard. ...
  3. World Warrior. ...
  4. Reflex. ...
  5. Rogue Agent. ...
  6. Black Knight. ...
  7. Eon, Royale Bomber, and Double Helix. ...
  8. Rue. ...
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Is Fortnite ok for 10 years?

Fortnite can be safe for kids aged 10–15 when strong parental controls, chat restrictions, and spending limits are in place. While the game's cartoon-style violence is mild, the biggest risks come from unmoderated voice chat, online toxicity, peer pressure to buy in-game items, and excessive screen time.
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Why can't I load into a match in Fortnite?

If you're having trouble logging into one of our games or if you were kicked out in the middle of a round or match, it may be due to a server outage. Check the Epic Games Status (Opens in a new tab) page to verify that our servers are up and running.
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How do I remove the lock in Fortnite?

How can I change my Parental Controls Settings?
  1. Sign in to your Epic Games account.
  2. Click PARENTAL CONTROLS on the left side of the page.
  3. Enter your six-digit PIN at the prompt and then proceed to choose the desired on/off state for each setting.
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Why isn't my Fortnite game loading?

If Fortnite won't load beyond the home screen, first check your internet connection stability. Clear the game cache and verify game files through the launcher. Disable background apps that may interfere with network performance. Ensure your firewall or antivirus isn't blocking Fortnite's servers.
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Why can't I log into Epic Games?

Make sure you're not connected to any VPN/Hosting/Proxy services. If you are, disconnect from them before continuing. Try logging in using your Epic Games Account credentials. If the issue persists, reset the password by clicking on the Forgot Password (Opens in a new tab) and try to sign in again.
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How long will Fortnite servers be down for chapter 6 season 2?

You'll need to close the game and check for an update on your platform of choice, but don't expect servers to go back up in a flash. In keeping with other Fortnite updates, we're expecting the servers to return around 12pm GMT, 7am EST or 4am PST. Still, if there's a delay, maintenance could be extended.
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