Why can't I make a PSN account?

This may be because you have lost internet connection or because PlayStation Network is currently undergoing maintenance. Please check your internet connection and visit the PSN status page. If you cannot create an account because your email address is already being used, please contact us to verify the email account.
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What to do if you can t verify your PlayStation account?

How to recover your account with 2SV backup codes online
  1. Try to sign in to Account Management.
  2. Click on Trouble Receiving Code? > Sign In Using a Backup Code.
  3. Enter one of your 10 backup codes (each code can be used once) and select Verify.
  4. Click on Continue to sign in to your account.
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Why am I having trouble signing into PlayStation Network?

If you're having trouble logging into your PlayStation Network (PSN) account using your sign-in ID (email address), it may be caused by one of the following issues: The email address registered to your account has been deleted or no longer exists. You're trying to log in to an inactive or suspended PSN account.
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Why would a PSN account get banned?

A PSN account could be suspended for several reasons, including: Terms of service violations may involve hacking, lying, or misbehaving when playing video games. It's crucial to read the terms of service to ensure you are not unintentionally breaking any regulations.
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How old do I need to be to have a PlayStation account?

PlayStation Network is not for children younger than 7. If you are 7 to 17 years old, your parent or legal guardian (“Responsible Adult”) must read and accept these Terms for you.
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HOW TO FIX AN ERROR "CAN'T CREATE AN ACCOUNT" WHILE CREATING IT IN A TURKISH PS STORE

Why won't my PS5 let me create an account due to age restriction?

Watch an introduction to PlayStation Network

PlayStation doesn't allow children under 18 years old to have an uncontrolled account on their network. However, you can create a sub-account for your child, which is linked to your account. This gives you control over the parental controls that PlayStation provides.
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How does PlayStation verify age?

You can verify your age by selecting a method that suits you; mobile number, facial scan, or ID.
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How to make a new PlayStation account?

  1. Press and hold the PS button to reveal the quick menu.
  2. Select Power > Switch User > New User > Create a User.
  3. Follow the on-screen prompts to create the account for PlayStation Network.
  4. Enter the necessary information.
  5. Verify your email address. Check your email for a verification message.
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How long can a PSN ban last?

Depending on the severity, you may be suspended for 7 days, 14 days and even a month. Repeated suspensions may result in a permanent ban. Console suspension: Same thing as a normal suspension except you can not sign in to PSN with any account on your console.
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How do I get rid of a PSN ban?

To appeal a ban, you will need to contact PlayStation Support and provide them with the following information:
  1. Your PSN ID.
  2. The reason for your ban.
  3. Any evidence that you have been rehabilitated (such as a letter from a therapist or counselor)
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Why does my PSN keep failing?

Running outdated system software could cause PlayStation network sign in failure to occur. So, ensure that your PlayStation console's system software is up to date by following these procedures: Go to the main "Settings" menu on your PlayStation console. Select "System" and choose "System Software Update."
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Is PSN currently down?

NETWORK SERVICE STATUS

All services are up and running.
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Why won't my PSN work?

Turn your console and router off and then on again.

If you're using WiFi to connect your console to the internet, try using a wired connection. For more connection troubleshooting, visit PlayStation Repairs.
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What to do if you cant get into your PlayStation account?

  1. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
  2. You are sent an email containing a secure link. The verification email can take a few minutes to arrive.
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Why is my PlayStation account disabled?

Why we suspend players. When you create an account for PlayStation™Network (PSN), you agree to obey the PlayStation Network Terms of Service, which includes the Community Code of Conduct. If you breach these terms we may temporarily or permanently suspend your account.
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Why won't my PlayStation let me log into my account?

Log-in issues. Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address). You are sent an email containing a secure link.
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What words are not allowed in a PSN name?

Using slurs, whether racial, ethnic, sexist, homophobic or ableist to address or insult other players. Targeting anyone for their gender identity or expression.
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Is WS 116331 5 a permanent ban?

If this error appears while using PlayStation™Network, your account may be temporarily suspended: Please check if you can sign in from another device such as a PC or mobile device. If you cannot sign in from another device, your account is suspended due to a violation of the terms of service.
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Does PlayStation owe me money?

Are you, or have you been, a Sony Playstation UK customer between 19 August 2016 and 19 August 2022? If so, you may have overpaid for games or in-app purchases via the Playstation store and be owed hundreds of pounds in compensation. The estimated damages per individual member of the class is between £67 and £562.
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Is a PSN account free?

It's free to have a PSN account, customize your profile, add friends, chat with others, and earn trophies. Your games will also automatically update for free. You need a subscription to PlayStation Plus if you want to play online multiplayer in purchased games.
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Can I make 2 PlayStation accounts?

In conclusion, having multiple Playstation accounts on PS5 is possible. You can add up to seven accounts to a single console and create child accounts with parental controls. The process is straightforward and only requires a few steps to set up.
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Can I create a new PSN account with the same email?

Yes you can. Basically, if you registered your previous PSN account with "[email protected]", just create another PSN account with this email alias "[email protected]". ("psn" or whatever you want). Messages sent to "[email protected]" will be delivered to the same gmail inbox: "[email protected]".
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Can a 14 year old have a PSN account?

First, you'll need your Responsible Adult to say it's OK to sign up. With their help, you can create your account for PSN when you switch on your console (just choose 'New user' and follow the instructions).
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What happens when a child turns 18 that is on PlayStation?

Child accounts added to the family cannot be removed by the family manager, but the account holder can upgrade to an adult account after they reach the age of 18 (based on the date of birth associated with their account on PSN).
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Can a child account use PSN?

To set up your family on PlayStation™Network (PSN), you need to create an adult account and then add child members or adult members. Once you have an adult account, add family members to become the family manager.
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