Why did my blizzard purchase not go through but I got charged a dollar?

When making a digital purchase using a credit card, a minor charge in your local currency may be applied to ensure the card is valid and has sufficient funds. This charge is temporary and will generally be cancelled within 24 hours.
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Why does Blizzard charge 1 dollar?

We do NOT just randomly charge people, One. You are most likely seeing a one dollar verification 'pending' that is very common on internet transactions. That is never actually taken from you, it verifies the card is valid and goes away on it's own in a few days.
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How long does it take for Blizzard to process a payment?

When purchasing a Balance top-up on the Battle.net Shop, you will usually receive your Balance within ten minutes. In some rare cases, transactions could be delayed for up to 48 hours. You can review the status of your top-up order in your Transaction History page.
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Why is my Battle.net purchase not working?

Common Problems

If you have trouble finalizing your purchase, try the following: Delete all billing profiles from your Payment and Subscription page. Clear the cache and cookies in your browser or try a different device or browser. Add a payment method again.
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Why did Blizzard charge my card?

If you have unfamiliar charges from Blizzard Entertainment on your credit or debit card statement, contact Blizzard Customer Support for help and notify your financial institution. In many cases, the charges are the result of a friend or family member using the card.
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How to Fix Battle.net Add Funds Error 2022

Why was my card charged for something I didn't buy?

There was a data breach at some place you made a purchase, or one of the payment processors that handled the transaction. These can reveal info for millions of cards. Someone used a valid bank prefix, random digits, and a Luhn checksum generator to generate your card number.
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Why is my Blizzard transaction pending?

If your order status is Submitted or Pending, it means your payment was not processed yet, your transaction is in progress. Please wait until the order status changes to Complete. This can take up to 48 hours.
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Why do Battle.net purchases take so long?

The minimum purchase of Battle.net Balance is $1/€1/£1. To ensure the security of every Battle.net Balance transaction, there may be a delay of up to 24 hours before Battle.net Balance becomes available for use after purchase. During this time, your order status will show as Pending.
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Does Battle.net issue refunds?

Common Problems

We can only provide refunds for purchases made on our own platform. This includes the Blizzard Shop, the Battle.net App, and particular in-game purchases such as add-on bundles and unused platinum orders.
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Can you cancel a Battle.net purchase?

You can request a refund using our support site and selecting the relevant game or order. We can only provide refunds for purchases made on our own platform. This includes purchases made through the Blizzard Shop, the Battle.net App, or within one of our games.
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How do I cancel a pending transaction on Blizzard?

It is not possible to cancel a pending payment for a Battle.net Shop order.
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How long does processing a payment take?

Bank payment processing times in the US depend on the payment method. Card transactions usually process instantly but may take 1-3 business days for funds to clear. ACH or Direct Debit payments typically process within 1-3 business days.
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How long does it take for a payment to reach an account?

It's usually available within 2 hours. For some banks, it can take up to close of business the next working day.
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What is code 7000 on Blizzard?

Usually this error is because one of the parties has some social features disabled. That's the only info I know about it. I can receive whispers in-game and on Battle Net however but not reply to them until I added them as friends (and they accepted the friend request).
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What makes Blizzard the most money?

The company also reported having $9.236 billion in cash and equivalents. Activision Blizzard made the most of its money from King, its mobile game division. King managed to bring in $739 million during Q1 2023, as compared to Activision's $580 million and Blizzard's $443 million.
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Can you pay in 4 on Blizzard?

Payments for Battle.net products cannot be split between multiple payment methods.
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How long do Blizzard refunds take?

Once an order shows as Refunded in your order history, the money is always returned to the original payment method, and Blizzard Customer Support cannot speed up the return of funds. Refunds usually take 3-10 working days to fully complete. Please note that business days do not include weekends and public holidays.
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Can I cancel a refund with Blizzard?

It is not possible to cancel a refund in progress.
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What if online store won't give me a refund?

If the business or seller refuses to help you resolve your complaint, and you still feel like you have a legitimate argument for having your money refunded, there are still other avenues you can take, including chargebacks, mediation, a lawsuit, or arbitration.
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Is Battle.net having issues?

User reports indicate no current problems at Blizzard Battle.net.
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Does Battle.net sell your data?

Blizzard takes your privacy very seriously. We do not sell your personal information.
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Why is my purchase stuck on pending?

A transaction that hasn't been fully processed as it navigates the payment networks, your bank, and the charging merchant is called a pending transaction.
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Why isn t my transaction pending?

I have made a payment with my debit card but can't see it in pending transactions, why isn't it appearing? This could be an offline payment. Some retailers don't process payments straight away so these will not appear in your pending transactions.
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How long does it take for pending transaction to go through?

Although pending transactions typically post within two to three business days, they may post immediately in some cases or take up to 30 days in others. It depends on the type of transaction; when it takes place; and the merchant, bank or credit card issuer's policies.
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