Why do some apps not work on phone?

There are occasions when apps crash or do not work properly. The possible causes are numerous and can include, for example, compatibility issues, unknown bugs, conflicts with other installed apps or an Internet connection failure.
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Why is my phone not compatible with some apps?

Here are a few common reasons why you might be seeing the "Your device isn't compatible with this version" error message: Your phone is running on an older Android version that the app doesn't support. You lack certain hardware requirements for the app. The log files for Google Play Services are incorrect.
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Why are my some apps not working on mobile data?

If your Android mobile data is not working, the first fixes you should try are restarting the phone, checking if Airplane mode is on, inspecting the SIM card, and checking your mobile plan details.
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Why are some apps unavailable on my phone?

Device Incompatibility

You'll see a message stating "this app is not available for your device" or "this app is not available for any of your devices" in this case. This can appear if, for example, the app was designed for tablets and you only have an Android phone.
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Why can't I get into some of my apps?

Check both the phone's operating system and apps are up to date. Clear the cache and data for the problematic apps in the phone's settings. Check available storage and free up space if necessary. If the problem continues, try reinstalling the apps or as a last option, perform a factory reset.
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If your Android apps keep crashing / closing here is how to fix your phone

Why is my phone not letting me on some apps?

Update your device's software. If your device is running an outdated version of Android, this could be causing the issue. To check for updates, open your device's Settings app, go to System, and then tap System update.
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What to do if some apps are not working?

Learn how to check your Android version.
  1. Step 1: Restart & update. Restart your phone. Important: Settings can vary by phone. For more info, contact your device manufacturer. ...
  2. Step 2: Check for a larger app issue. Force stop the app. You can usually force stop an app through your phone's Settings app.
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Why is my phone not accepting apps?

Clear the Google Play Store data

If cleaning the cache of the Google Play Store and Google Play Services doesn't resolve the issue, try clearing the Google Play Store data: Open the Settings menu on your device. Go to Apps or Application Manager. (This option might differ depending on your device.)
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Why is an app not working on my iPhone?

Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
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Why wont my phone open any apps?

The possible causes of the app won't open on Android might be no internet connection, the lack of storage space, corrupted software, data crash, and the outdated operating system version of your Android.
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Why is my data working for some apps but not others?

Your data plan could be very close to (or at) its limit, which would prevent the apps from using more of your data until your limits reset for the next month. Data usage may also be turned off for the app, in which case you'll need to go into your phone's Settings and manually allow each of the affected apps.
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Why is my data not working on some apps on my iPhone?

Misconfiguration. If you get some settings incorrectly, like Airplane Mode turned on or data restrictions enabled, your cellular will not work. Hardware issues. A loose SIM socket, faulty SIM card, or other hardware bugs may disconnect your iPhone from the carrier.
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Why is my phone not working even with data?

Turn off your Wi-Fi: If you have both cellular data and Wi-Fi on, your phone will often stick to Wi-Fi, even when it shouldn't. To fix this, turn off your Wi-Fi, forcing your phone to switch back to cellular data. Update your carrier settings: In some cases, you may need an update from your carrier.
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Why does my phone not support certain apps?

When an app says it is not compatible with your device, that means there is something about your device that doesn't meet the app developer's requirement. If you have already done all of your updates from the Google Play Store and you are still not compatible, there is nothing you can do to force-install the app.
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Why won't this app work for your device?

Your device may not be running the latest version of Android. Some apps require a certain version of Android in order to work. If your device isn't running the latest version of Android, you may not be able to download or install the app.
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How do I fix an incompatible app?

In the search box on the taskbar, type the name of the program or app you want to troubleshoot. Select and hold (or right-click) it, and then select Open file location. Select and hold (or right-click) the program file, select Properties, and then select the Compatibility tab. Select Run compatibility troubleshooter.
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What can I do if my apps are not working?

Learn how to check your Android version.
  1. Step 1: Restart and update. Restart your phone. Important: Settings can vary by phone. For more info, contact your device manufacturer. ...
  2. Step 2: Check for a larger app issue. Force stop the app. You can usually force stop an app through your phone's Settings app.
Takedown request View complete answer on support.google.com

How do I fix my apps not working on my iPhone?

If restarting your iPhone and updating the app doesn't improve app behavior, verify that you have the latest iOS version. In Settings, tap General > Software Update. If an update or upgrade is available, select an option and wait for the process to finish. If the app issue persists, uninstall and reinstall the app.
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Why are some apps not on my phone?

Download and reinstall the app from Google Play™. If you are missing a third-party app from the Application screen, you may have uninstalled it by mistake. Enable the app in the Settings menu. If you are missing a pre-installed app on the Application screen, you may have disabled it by mistake.
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What causes apps to be unresponsive?

Here are a few possible reasons it might be happening on your device: Outdated apps. Corrupted app data. Software issues.
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Why won't certain apps open?

Corrupted system files, registry errors, or other underlying issues can also cause problems with apps. Viruses, malware, or other forms of malicious code can damage app files and interfere with their normal functioning. Low memory or insufficient system resources may also prevent apps from opening as intended.
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How do I get rid of an app that wont work?

1. Disable the Unwanted Apps from Settings
  1. On your Android phone, open Settings and go to Apps.
  2. Tap All Apps or Manage Apps (may vary depending on your phone's make and model).
  3. Find the app you want to remove. ...
  4. Once you found the app, tap on it.
  5. If the Uninstall button is grayed out or not available, tap Disable.
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