Why does my Joy-Con not work?

Ensure the Joy-Con controllers have the latest controller firmware installed. Remove any skins or covers from the problematic controllers and calibrate the control sticks. If the issue is occurring with a specific game or application, try the following: Check for any available software updates for that game.
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Why is my Nintendo Switch not responding to the controller?

Try pressing the SYNC Button on each of your controllers several times and check if this resolves the issue. * Pressing the SYNC Button will interrupt the controller's wireless communication with the console. Reconnect the controller by pressing one of the directional or A/B/X/Y Buttons.
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Why is one of my Joy-Cons not turning on?

If the Joy-Con are displayed correctly on the console screen, but the player LEDs remain unlit, try the following: Attach and detach the Joy-Con two or three times. Reset the controllers by pressing the SYNC Button once. Then press any other button, such as the A Button to power on the controllers again.
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How do you fix dead Joy-Con?

What to Do: Reset the AC adapter by leaving it unplugged from both ends for at least 30 seconds. While performing this step, verify you are using the Nintendo Switch AC adapter (model No. HAC-002) and check for any cuts, kinks, frayed cables, etc.
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Why wont my Joy-Con click in?

Joy-Con Control Sticks Are Stuck or Difficult to Move
  • Hold down the POWER Button on the Nintendo Switch console to access the Power Menu, then power off the console.
  • Using a clean, dry toothbrush, gently brush the area around the control stick(s). ...
  • Power on the console and calibrate the control stick(s).
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How To FIX JoyCon NOT Detected by Nintendo Switch in Handheld Mode!

Can you fix broken joy cons?

Nintendo will now fix your broken Joy-Cons free of charge, but not everyone is happy.
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How long do Joy-Cons last?

Different types of Switch controllers have different battery life. Pro controllers last approximately 40 hours, while Joy-Cons last around 20 hours. Third-party controllers and Joy-Cons may have shorter battery life and are generally less reliable in terms of battery life and responsiveness.
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Why is my left Joy-Con not working?

Detach and reattach the Joy-Con again a couple of times. Test another Joy-Con controller with the console, if possible. The non-working controller(s) will need to be repaired. For assistance with Joy-Con, please contact us for support.
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Why is my Joy-Con not charging or connecting?

What to Do: Reset the AC adapter by leaving it unplugged from both ends for at least 30 seconds. While performing this step, verify you are using the Nintendo Switch AC adapter (model No. HAC-002) and check for any cuts, kinks, frayed cables, etc.
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Why is my left Joy-Con dead and not charging?

Sometimes, the joy con might not be aligned or snapped in place, which can prevent it from charging. You should hear a click sound when you attach the joy con to the Switch or the grip. You can also check the rail on the joy con and the Switch for any dirt or damage that might interfere with the connection.
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Do Joy-Cons go bad?

If your Joy-Cons are experiencing stick drift, it will be cheaper and more sustainable to replace the faulty sticks rather than spending $80 on a new pair.
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Do Joy-Cons lose battery when not in use?

Batteries always drain, even when devices are turned off; they drain when your console is turned off simply because the charge is lost over time regardless of use.
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Can Joy-Cons overcharge?

No! Lithium-ion batteries have built-in safeguards designed to stop them from exploding if they're left charging while at maximum capacity.
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How do I know if my Joy-Con is broken?

If the Joy-Con registers correctly as being attached to the console but the control sticks are not responding correctly, the non-working Joy-Con controller will need to be repaired.
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Why is my switch suddenly not working?

The most common answer to “Why won't my Nintendo Switch start?" is low or no battery power. Try placing it in the dock and charging it for at least 30 minutes before turning it on again. If your Switch is successfully charging, the green light on the lower left of the dock will appear.
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How do I know if my switch is damaged?

Check the USB-C connector at the bottom of the Nintendo Switch console for damage. If any damage is found USB-C connector at the bottom of the console, the Nintendo Switch console will need to be repaired. For your convenience, Nintendo provides a quick and easy-to-use online repair process.
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Is Nintendo repair free?

If your product issue is covered under our warranty, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when: Your product is no longer covered by the Nintendo warranty. Your screen is broken.
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Do Joy-Cons have a warranty?

Nintendo's North American warranty only guarantees that Joy-Cons will be "free of defects" for 12 months after purchase.
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Do Joy-Cons turn off automatically?

Quick tip: Just don't touch it! Inactive Switch controllers turn off automatically. For more involved approaches, including manual turn-offs, keep reading.
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How do you charge Joy-Cons without?

You can either place your Switch in its dock, or you can plug your Switch in via a USB-C charging cable. Connect the Joy-Cons to your Switch. Your Joy-Cons will charge while they're connected to your Switch while it is charging.
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Do Joy-Cons charge without dock?

As long as they're attached they'll charge from the console and keep going. If you don't want to attach them to the console, then there are a range of Joy-Con charging grips and stations sold separately you can use.
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Which Joy-Con is better left or right?

other than that their pretty much the same. But you need the right joy-con if you ever want to return to the home screen without having to restart your switch everytime. Plus some games need both controllers to play.
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Why do Joy-Cons drift so easily?

at least part of the issue with drifting joycon sticks is because the underside can bend a little, causing it to lose contact with the stick.
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Will buying new Joy-Cons fix drift?

While you can send your Joy-Cons away for a free repair at Nintendo (or just buy a new set), the sticks will inevitably start drifting again.
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