Why does my Xbox account have restrictions?

Content restrictions – You or a member in your Xbox family group has their birth date set to under the age of majority (for example, under 18 in the U.S. or 19 in South Korea) and can't access the content that you're trying to launch due to age restrictions.
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How do I Unrestrict my Xbox Live account?

Go to Your Xbox account and sign into the Xbox Live account using the email address and password. On your account home screen click on the 'Security, family & forums' icon. Click on the 'Privacy settings' button. Select your protection level in each category to suit your family needs.
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Why is my account restricted on Xbox?

If you did something that violates the Microsoft Services Agreement, your account may have been suspended, or under extreme circumstances, your device may have been banned by the Xbox Live Policy & Enforcement Team. For more info, see Microsoft's Code of Conduct Explained for Xbox Live Customers.
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How do I fix content restrictions on Xbox?

Xbox Family Settings app

Choose the member whose settings you want to adjust. Under Content restrictions select Apply age filters, and then select the current age filter. Under Allow content suitable for change the age limit to Age 18+ (unrestricted), and then select Save.
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How do I change my Xbox account to adult?

To promote a child account to an adult account Sign in to Xbox Live by using the account that you want to change. Go to Settings and then select Account. Select Promote Child Account.
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How do I change my Microsoft account restrictions?

Scroll to the bottom of the Your Family page, select Manage my child's profile information. 3. On the Manage Permissions page for the account you want to change, on the right, select Edit Personal Information, then follow the instructions.
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How do I access access restrictions on Xbox one?

Press the Xbox button  to open the guide. Go to Profile & system > Settings > System > Access restrictions.
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Why is my Xbox account a child account?

At Microsoft, a child account is defined as any Microsoft account that's affiliated with an adult Microsoft account when the age of the child or teen is less than the age of majority for their country or region.
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How to remove parental control?

Google Account and Chromebook
  1. Open Family Link on a parent's phone or tablet. ...
  2. Tap a child's account. ...
  3. Tap Manage settings. ...
  4. Manage Google Play Store settings. ...
  5. Disable Google Chrome filters. ...
  6. Disable Google SafeSearch. ...
  7. Adjust YouTube parental controls. ...
  8. Allow third-party apps on Google Assistant.
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Why is my Microsoft account restricted?

1. Your account has been detected as violating the Rewards terms of service. 2. There is a glitch with the rewards program, resulting in your account being misidentified as violating the terms of service.
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What is the age limit for Xbox?

Create a child account

If you have children 13 or under who use an Xbox console, we encourage you to set up a child account for them. Features of properly setting up an account include managing a child's gaming activities like screen time, spending limits, privacy and content settings and more.
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How long do Xbox suspensions last?

If you receive eight strikes, your account won't be able to use features such as messaging, party chat, multiplayer, and other social features for a year. During this time, you can still sign in to your Xbox profile, use certain apps, make purchases, and play games that don't require Xbox services.
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How do I change my Microsoft account from child to adult?

I'm an adult, but Microsoft thinks I'm a child
  1. Sign in to your Microsoft account, as if you were a child. ...
  2. Select Learn more about parent/guardian consent at the bottom of the information prompt.
  3. On the next screen, click Update account information .
  4. If prompted, enter your name and click Update .
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Why is my Xbox account a child account when I'm 18?

Even if you're over the age of 18, you can still be a child in Microsoft family. If you're under the age of 18, follow the steps on your console to have your parent sign in and add you to a Microsoft family. If you're over the age of 18, have your parent remove you from the family.
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How do I change my child's permissions on Xbox?

How to grant an exception to content limits
  1. Sign in to your account on the console.
  2. Have your child sign in to their account.
  3. Locate the content you want to allow your child to access.
  4. On the Choose who will give permission screen, select your account.
  5. Enter your account email address and password, or the console's PIN.
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How do I Unrestrict my Microsoft account?

If your account has been banned or restricted, you should contact the Microsoft Rewards support team for clarification. They can investigate your account and determine if you have violated the MSA. If you have not violated the MSA, they may be able to unrestrict your account.
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How do I unblock my Microsoft account?

Here's a guide:
  1. Go to the Microsoft account recovery page.
  2. Enter your associated email or phone number.
  3. Give a secondary email.
  4. Check the secondary email for the recovery code.
  5. Enter the code on the Microsoft account recovery page.
  6. Follow the instructions to reset the password and unlock the account.
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Why is Microsoft saying I need parent permission?

If you live in a region that requires permission to create an account and access Microsoft services, you may be prompted to request or give parental consent.
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How do I change permissions on my Xbox account?

Press the Xbox button  on your controller to open the guide. Select Profile & system > Settings > Account > Privacy & online safety > App privacy. Select each of the sections to review their associated settings and determine which you'd like to enable or disable.
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How do I change my child account to a normal account?

You can change a child account to a normal account by following these steps:
  1. Log into the administrator account.
  2. Press Windows key + C, and click on settings followed by PC settings.
  3. Click on “Accounts' in the left pane and then click on 'Other accounts'.
  4. Click on the child user account and then click on 'Edit'.
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What happens to my Xbox account when I turn 18?

"When a person reaches the age of majority based on the date of birth listed on the Xbox Live account, the Xbox One will automatically promote the account classification from child to adult the next time you sign in.
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Can Xbox ban you for swearing?

Xbox has rolled out a new enforcement strike system that targets bad behavior and can lead to a lengthy account ban.
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How many reports does it take to get banned on Xbox?

There's no set number or frequency of reports that'll guarantee a suspension. If a player receives numerous reports but hasn't broken any of our rules or policies, we won't issue an enforcement against their profile.
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