Why does PlayStation keep taking my money?

It's possible that someone used your payment details to make a purchase on PlayStation Store. If you believe this to be the case, contact your card provider (the number is on the back of the card) immediately to report unauthorized use.
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How do I stop PlayStation from taking money from my account?

How to cancel your PlayStation subscription online
  1. Sign in to Account Management.
  2. Select Subscription.
  3. Select Cancel below the subscription you'd like to cancel. If you'd like to keep your subscription, select Reactivate Subscription to keep it active.
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Why has PlayStation taken money from my account?

You can either report the transactions as fraudulent with your credit card company and they will refund the money, or you will have to have your son contact Playstation Support at this link: https://support.playstation.com/chat and request that a refund be made.
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How do I stop spending money on PlayStation?

Select “Family Management.” Select the user for whom you want to set a spending limit, then select “Parental Controls.” Scroll down to “Monthly Spending Limit” and press the X button. Choose a monthly spending limit for this user and press the X button.
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How do I fix my PlayStation payment method?

Select the PlayStation Store icon at the bottom of the screen. Select the menu icon from the top right of the screen and select Payment Methods. Choose a payment method and select Edit.
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How do I cancel a PlayStation transaction?

How to cancel an order on direct.playstation.com
  1. Go to Order Look Up and select the order.
  2. Select Cancel.
  3. If your order has been processed, it can't be canceled.
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Can I get money back from PlayStation?

You can cancel a digital content purchase within 14 days from the date of purchase and receive a refund, provided that you have not started downloading or streaming it.
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Can I cancel my PlayStation subscription and get my money back?

Refund request is for your first payment, not a recurring fee. *This is based on the agreement and acknowledgement you made at the time of purchasing your subscription. If you take advantage of a free trial when you sign up, your 14-day cancellation period includes any time included in your free trial.
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What happens if you don't pay PSN?

If your account is suspended, you will not be able to access PlayStation Network. That means you will not be able to use some products and services, even ones you have paid for. If your console is suspended you will not be able to connect to PlayStation Network with any account.
Takedown request View complete answer on playstation.com

Why is PlayStation taking my money?

It's possible that someone used your payment details to make a purchase on PlayStation Store. If you believe this to be the case, contact your card provider (the number is on the back of the card) immediately to report unauthorized use. I received an email related to an account for PlayStation Network.
Takedown request View complete answer on playstation.com

Can you dispute PlayStation charges?

Requesting a PS Store refund

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.
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How do I block purchases on PlayStation?

Go to Settings > Parental Controls/Family Management > Family Management. Re-enter your account password, if prompted. Select the child account you want to set restrictions for, and select Applications/Devices/Network Features > Monthly Spending Limit.
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How do I stop PlayStation monthly payments?

Go to Settings, then Users and Accounts. Select Account, then Payment and Subscriptions. Go to Subscriptions and select the PlayStation Plus subscription. Select Cancel Subscription.
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How do I stop unwanted recurring payments?

The best way to stop these payments is to first cancel your subscription with the company directly by requesting a cancellation via email or phone. If this doesn't work, you should contact your bank or card company online or by phone to cancel the payment.
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What happens if I turn off recurring billing?

When recurring billing is turned on, you'll be billed for your subscription on your renewal date. If you turn off recurring billing, your subscription will expire on the date shown, and you won't be billed in the future.
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Why does PlayStation keep rejecting my payment?

If the issue persists, please contact your bank or card provider to confirm that the payment method has been activated, has available funds and hasn't been blocked. Make sure to have all of your security information to hand.
Takedown request View complete answer on playstation.com

How do I remove my debit card from my PlayStation?

Please follow these steps to delete credit card off playstationSelect your local user account and press up on the control pad to access the Function menu and go to [Settings] > [PlayStation Network] > [Account Information] > [Wallet] > [Payment Methods]Enter your password.
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How do I fix payment error on PS5?

How to Fix an Unidentified Error Occurred – PS5 Purchase Error
  1. Fix 1: Try to Purchase the Game Again.
  2. Fix 2: Check for PSN Server Issues.
  3. Fix 3: Check Your Payment Method.
  4. Fix 4: Purchase with Funds in Your PSN Account.
  5. Fix 5: Restart Your PS5 Console.
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